The component models the data in Jira Service Desk into a list of tables that can be queried using standard SQL statements.
Generally, querying Jira Service Desk tables is the same as querying a table in a relational database. Sometimes there are special cases, for example, including a certain column in the WHERE clause might be required to get data for certain columns in the table. This is typically needed for situations where a separate request must be made for each row to get certain columns. These types of situations are clearly documented at the top of the table page linked below.
CData FireDAC Components for Jira Service Desk Tables
|CustomerTransitions||Returns a list of transitions that customers can perform on the request.|
|RequestApprovals||This resource represents a request approval.|
|RequestComments||This resource represents request comments.|
|RequestParticipants||This resource represents request participants.|