Views
Views are similar to tables in the way that data is represented; however, views are read-only.
Queries can be executed against a view as if it were a normal table.
CData Excel Add-In for Freshdesk Views
| Name | Description |
| BusinessHours | Query from BusinessHours table |
| CustomObjects | Retrieve the available Custom Objects in FreshDesk. |
| Products | Query from products table |
| Surveys | Query from surveys table |
| TicketActivities | Query the TicketActivities view. |
| TicketProperties | Query the TicketProperties view. |