Cmdlets for Freshdesk

Build 25.0.9434

CreateNote

Create a note for a ticket.

Input

Name Type Required Description
Id String True The Id of the ticket.
Attachments String False The attachments. Specify File attachments in the following format: filename1,filecontent1;filename2,filecontent2.
Body String True Content of the note in HTML.
Incoming String False Should note appear as being created from outside. Default is False.
NotifyEmails String False A comma-separated list of email addresses of agents/users who need to be notified about the note.
Private String False should note be private. Default is True.
UserId String False Id of the agent/user who is adding the note.

Result Set Columns

Name Type Description
Success String Indicates whether the note was successfully created.

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Build 25.0.9434