Excel Add-In for Freshdesk

Build 24.0.9060

Data Model

Overview

This section shows the available API objects and provides more information on executing SQL to Freshdesk APIs.

Key Features

  • The add-in models Freshdesk entities as relational tables, allowing you to write SQL to query Freshdesk data.
  • Live connectivity to these objects means any changes to your Freshdesk account are immediately reflected when using the add-in.

Tables

Tables describes the available tables. Tables are statically defined to model Tickets, Conversations, Agents, and more.

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Build 24.0.9060