Miscellaneous
This section provides a complete list of the Miscellaneous properties you can configure in the connection settings for this provider.
| Property | Description |
| FetchTicketsUpdatedSince | Use FetchTicketsUpdatedSince to query tickets older than 30 days. Note: TicketStats must be set to True. |
| IgnoreSurplusResults | Use IgnoreSurplusResults to ignore results beyond 300 which have same CreatedAt value. |
| IncludeCustomObjects | Whether to include custom objects or not. |
| MaxRows | Limits the number of rows returned when no aggregation or GROUP BY is used in the query. This takes precedence over LIMIT clauses. |
| Other | These hidden properties are used only in specific use cases. |
| Readonly | You can use this property to enforce read-only access to Freshdesk from the provider. |
| RowScanDepth | Set this property to control the number of rows scanned when TypeDetectionScheme is set to RowScan. |
| TicketPropertiesURL | Use TicketPropertiesURL to query ticket properties. |
| TicketStats | Use TicketsStats to retrieve stats attributes of a ticket, which are not normally available. |
| Timeout | The value in seconds until the timeout error is thrown, canceling the operation. |
| TypeDetectionScheme | Determines how to determine the data type of columns. |
| UserDefinedViews | A filepath pointing to the JSON configuration file containing your custom views. |