Miscellaneous
This section provides a complete list of the Miscellaneous properties you can configure in the connection string for this provider.
| Property | Description |
| FetchTicketsUpdatedSince | Use FetchTicketsUpdatedSince to query tickets older than 30 days. Note: TicketStats must be set to True. |
| IgnoreSurplusResults | Use IgnoreSurplusResults to ignore results beyond 300 which have same CreatedAt value. |
| IncludeCustomObjects | Whether to include custom objects or not. |
| MaxRows | Specifies the maximum rows returned for queries without aggregation or GROUP BY. |
| Other | Specifies additional hidden properties for specific use cases. These are not required for typical provider functionality. Use a semicolon-separated list to define multiple properties. |
| PseudoColumns | Specifies the pseudocolumns to expose as table columns. Use the format 'TableName=ColumnName;TableName=ColumnName'. The default is an empty string, which disables this property. |
| Readonly | Toggles read-only access to Freshdesk from the provider. |
| RowScanDepth | Set this property to control the number of rows scanned when TypeDetectionScheme is set to RowScan. |
| RTK | Specifies the runtime key for licensing the provider. If unset or invalid, the provider defaults to the standard licensing method. Use this property only in environments where the standard licensing method is unsupported or requires a runtime key. |
| TicketPropertiesURL | Use TicketPropertiesURL to query ticket properties. |
| TicketsOrderByField | Determines which ticket field to order by. |
| TicketsOrderByType | Determines which ticket field to order by. |
| TicketStats | Use TicketsStats to retrieve stats attributes of a ticket, which are not normally available. |
| Timeout | Specifies the maximum time, in seconds, that the provider waits for a server response before throwing a timeout error. The default is 60 seconds. Set to 0 to disable the timeout. |
| TypeDetectionScheme | Determines how to determine the data type of columns. |
| UserDefinedViews | Specifies a filepath to a JSON configuration file defining custom views. The provider automatically detects and uses the views specified in this file. |