The CData Power BI Connector for Freshdesk is built on top of an ODBC driver. This section discusses how to install the connector, create a DSN, and connect from Power BI.

Installing the Connector

Installing the Connector is a step-by-step guide for how to manage the installation process.

Creating a Data Source Name (DSN)

Creating the Data Source Name describes the process to authenticate and connect to Freshdesk.

Freshdesk Version Support

The connector leverages the Freshdesk API to enable bidirectional access to Freshdesk.

For an introduction to Visualizing Data using the CData Power BI Connector for Freshdesk.