Use TicketsStats to retrieve stats attributes of a ticket, which are not normally available.

Syntax

Connect-FreshDesk -TicketStats SwitchParameter

Data Type

bool

Default Value

false

Remarks

When TicketStats = true, all requests (including filtering request) would be sent to the 'List all' endpoint. This would slightly affect the performance by handling filtering client-side, but would retrieve stats attributes of each ticket. 'List all' endpoint only retrieves the tickets created in the last 30 days.