Use IgnoreSurplusResults to ignore results beyond 300 which have same CreatedAt value.

Data Type

bool

Default Value

false

Remarks

By default, FreshDesk API only returns upto 300 results matching a specific filter. Paging mechanism of the driver uses CreatedAt attribute as a filter, thus more than 300 results with same CreateAt value will cause paging to fail. IgnoreSurplusResults will cause these surplus results to be ignored without causing an exception and keep retrieving results.