Tableau Connector for Freshdesk

Build 23.0.8770

TicketActivities

Query the TicketActivities view.

Table Specific Information

Select

Following is an example to select all entries from the TicketActivities table:

SELECT * FROM TicketActivities

Columns

Name Type Description
TicketId Bigint Ticket Id of the ticket activity.
PerformerId Bigint Performer Id of the ticket activity.
PerformerType String Performer Type of the ticket activity.
PerformedAt Datetime Performed At of the ticket activity.
Status String Status of the ticket activity.
AgentId Bigint Agent Id of the ticket activity.
Group String Status of the ticket activity.
Priority String Priority of the ticket activity.
RequesterId Bigint Requester Id of the ticket activity.
TicketType String Ticket Type of the ticket activity.
Source String Source of the ticket activity.

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Build 23.0.8770