TicketProperties
Query the TicketProperties view.
Columns
| Name | Type | Description |
| TicketId | Bigint | Ticket Id of the ticket property. |
| Subject | String | Subject of the ticket property. |
| Status | String | Status of the ticket property. |
| Priority | String | Priority of the ticket property. |
| Source | String | Source of the ticket property. |
| Type | String | Type of the ticket property. |
| Agent | String | Agent of the ticket property. |
| Group | String | Status of the ticket property. |
| CreatedTime | Datetime | Created Time of the ticket property. |
| ResolvedTime | Datetime | Resolved Time of the ticket property. |
| ClosedTime | Datetime | Closed Time of the ticket property. |
| TimeTracked | String | Time Tracked of the ticket property. |
| AgentInteractions | Int | Agent Interactions of the ticket property. |
| CustomerInteractions | Int | Customer Interactions of the ticket property. |
| InitialResponseTime | Datetime | Initial Response Time of the ticket property. |
| FirstResponseTime | String | First Response Time of the ticket property. |
| ResolutionTime | String | Resolution Time of the ticket property. |
| ResolutionStatus | String | Resolution Status of the ticket property. |
| Product | String | Product of the ticket property. |
| Tags | String | Tags of the ticket property. |
| DueByTime | Datetime | Due By Time of the ticket property. |
| SurveyResult | String | Survey Result of the ticket property. |
| Skill | String | Skill of the ticket property. |
| LastUpdatedTime | Datetime | Last Updated Time of the ticket property. |
| FirstResponseStatus | String | First Response Status of the ticket property. |