JDBC Driver for Freshdesk

Build 22.0.8462

TicketStats

Use TicketsStats to retrieve stats attributes of a ticket, which are not normally available.

Data Type

bool

Default Value

false

Remarks

When TicketStats = true, all requests (including filtering request) would be sent to the 'List all' endpoint. This would slightly affect the performance by handling filtering client-side, but would retrieve stats attributes of each ticket. 'List all' endpoint only retrieves the tickets created in the last 30 days.

Copyright (c) 2023 CData Software, Inc. - All rights reserved.
Build 22.0.8462