Miscellaneous
This section provides a complete list of the Miscellaneous properties you can configure in the connection settings for this provider.
| Property | Description |
| IncludeCustomObjects | Specifies whether to display custom objects as tables and make them available for use. |
| IncludeCustomViews | Specifies whether to include custom ticket views in Zendesk as views in the data model. |
| IncludeDeleted | Specifies whether to include deleted tickets when using Incremental API. |
| MaxRows | Specifies the maximum number of rows returned for queries that do not include either aggregation or GROUP BY. |
| Other | Specifies advanced connection properties for specialized scenarios. Use this property only under the guidance of our Support team to address specific issues. |
| Pagesize | Specifies the number of results to return per page of data retrieved from Zendesk. |
| PseudoColumns | Specifies the pseudocolumns to expose as table columns, expressed as a string in the format 'TableName=ColumnName;TableName=ColumnName'. |
| Readonly | Toggles read-only access to Zendesk from the provider. |
| RTK | Specifies the runtime key for licensing the provider. If unset or invalid, the provider defaults to the standard licensing method. This property is only required in environments where the standard licensing method is unsupported or requires a runtime key. |
| Timeout | Specifies the maximum time, in seconds, that the provider waits for a server response before throwing a timeout error. |
| UseBulkTicketAuditsRetrieval | Specifies whether to read ticket audit records from an API that provides such records in bulk for all tickets, or from an API that delivers such records on a per-ticket basis. |
| UseIncrementalAPI | Specifies how the provider uses the Zendesk Incremental API for retrieving data. |
| UserDefinedViews | Specifies a filepath to a JSON configuration file that defines custom views. The provider automatically detects and uses the views specified in this file. |