TicketRelatedInformation
Returns related information for a ticket, including linked issues, follow-up sources, and incident details.
View-Specific Information
Select
The following query is processed server-side while other filters are processed client-side within the provider:
SELECT * FROM TicketRelatedInformation where TicketId = '2826'
Columns
| Name | Type | References | Description |
| TicketId | Long |
Tickets.id | The Id of the associated ticket. |
| TopicId | String | Related topic in the Web portal (deprecated feature). | |
| JiraIssueIds | String | The Ids of linked Jira issues. | |
| FollowupSourceIds | String | The Ids of source tickets used to create follow-up tickets. | |
| FromArchive | Boolean | Indicates whether the current ticket is archived. | |
| Incidents | Integer | A count of related incident occurrences. | |
| Url | String | The API URL of the ticket's related information. | |
| String | X (formerly Twitter) information associated with the ticket. |