Returns side conversation participants, including user, email, and messaging platform details.

View-Specific Information

Select

The following queries are processed server-side while other filters are processed client-side within the provider:

SELECT * FROM SideConversationParticipants WHERE TicketId = 1
SELECT * FROM SideConversationParticipants WHERE TicketId = 1 AND SideConversationId = '5d133b65-576c-11ee-bcb2-bdce8f618e59'

Columns

Name	Type	References	Description
SideConversationId	String	SideConversations.Id	The Id of the side conversation.
TicketId	Integer	Tickets.Id	The Id of the parent ticket associated with the side conversation.
UserId	Long	Users.Id	The Id of the agent, if the participant is an agent.
Email	String		The email address of the participant.
Name	String		The name of the participant.
SlackWorkspaceId	String		The Slack workspace Id, if the participant is a Slack user or channel.
SlackChannelId	String		The Slack channel Id, if the participant is a Slack channel.
SupportGroupId	String		The support group Id, if the participant is a Support ticket.
SupportAgentId	String		The support agent Id, if the participant is a Support ticket.
MSTeamsChannelId	String		The Microsoft Teams channel Id, if the participant is a Microsoft Teams channel.