Brands
Returns brands, including name, subdomain, Help Center state, and logo details.
Table-Specific Information
Select
The following query is processed server-side while other filters are processed client-side within the provider.SELECT * FROM Brands WHERE Id = '123'
Insert
The Name and Subdomain columns are required to insert. This operation is allowed for logged-in users with the "admins" role.
INSERT INTO Brands (Name, Subdomain) VALUES ('Brand 1', 'brand1')
Update
You must specify the Id of the brand to update it. This operation is allowed for logged-in users with the "agents" role.
UPDATE Brands SET Name = 'Brand 2', Subdomain = 'brand2', HostMapping = 'brand2.com', Active = true WHERE Id = '123'
Delete
You must specify the Id of the brand to delete it. This operation is allowed for logged-in users with the "agents" role.
DELETE FROM Brands WHERE Id = '123'
Columns
| Name | Type | ReadOnly | References | Description |
| Id [KEY] | Long | False |
The Id automatically assigned when the brand is created. | |
| Name | String | False |
The name of the brand. | |
| CreatedAt | Datetime | False |
The date and time when the brand was created. | |
| UpdatedAt | Datetime | False |
The date and time when the brand was last updated. | |
| BrandUrl | String | False |
The URL of the brand. | |
| HasHelpCenter | Boolean | False |
Indicates whether the brand has a Help Center. | |
| HelpCenterState | String | False |
The state of the Help Center: enabled, disabled, or restricted. | |
| Active | Boolean | False |
Indicates whether the brand is active. | |
| Default | Boolean | False |
Indicates whether the brand is the default brand for this account. | |
| LogoId | Long | False |
The Id of the logo image for this brand. | |
| LogoUrl | String | False |
The URL of the logo image for this brand. | |
| LogoFileName | String | False |
The name of the logo image for this brand. | |
| LogoContentUrl | String | False |
The content URL of the logo image for this brand. | |
| LogoMappedContentUrl | String | False |
The mapped content URL of the logo image for this brand. | |
| LogoContentType | String | False |
The content type of the logo image for this brand. | |
| LogoSize | Integer | False |
The size of the logo image for this brand. | |
| TicketFormIds | String | False |
The Ids of ticket forms that are available for use by a brand. | |
| HostMapping | String | False |
The hostmapping to this brand, if any (only admins view this key). | |
| Subdomain | String | False |
The subdomain of the brand. | |
| SignatureTemplate | String | False |
The signature template for a brand. | |
| Url | String | False |
The API URL of this brand. | |
| Deleted | Boolean | False |
True if the brand was previously deleted. Deleted brands only show when their ID is specified in the where clause. |