Returns attribute records used for skill-based routing. An attribute refers to a skill type, and skill types are categories of skills.

Table-Specific Information

Select

The following query is processed server-side while other filters are processed client-side within the provider.

SELECT * FROM Attributes WHERE Id = 'd5e889c8-6364-11ee-8493-6361d728a3c9'

Insert

The Name column is required to insert. This operation is allowed for logged-in users with the "agents" role.

INSERT INTO Attributes (Name) VALUES ('Test')

Update

You must specify the Id of the attribute to update. This operation is allowed for logged-in users with the "admins" role.

UPDATE Attributes SET Name = 'CData' WHERE Id = 'd5e889c8-6364-11ee-8493-6361d728a3c9'

Delete

You must specify the Id of the attribute to delete it. This operation is allowed for logged-in users with the "admins" role.

DELETE FROM Attributes WHERE Id = 'db70666a-6364-11ee-bfc8-7f3b952deb2c'

Columns

Name	Type	ReadOnly	References	Description
Id [KEY]	String	True		The Id automatically assigned when an attribute is created.
Name	String	False		The name of the attribute.
url	String	True		The URL of the attribute.
CreatedAt	Datetime	True		The date and time when this attribute record was created.
UpdatedAt	Datetime	True		The date and time when this attribute record was last updated.