Specifies whether to read ticket audit records from an API that provides such records in bulk for all tickets, or from an API that delivers such records on a per-ticket basis.

Data Type

bool

Default Value

true

Remarks

Setting this property to true excludes ticket audit information for archived tickets. Setting this property to false returns ticket audit information for archived tickets.

Since different APIs are leveraged for query execution depending on the value of this property, toggling this property may offer substantial performance improvements for certain queries, but may also change the exact ticket audit records retrieved for certain queries.