Miscellaneous
This section provides a complete list of the Miscellaneous properties you can configure in the connection settings for this provider.
| Property | Description |
| IncludeCustomObjects | If set to true, the provider will display custom objects among the other views and make them available for use. |
| IncludeDeleted | Set this property to true, to include deleted Tickets when using Incremental API. |
| MaxRows | Specifies the maximum number of rows returned for queries that do not include either aggregation or GROUP BY. |
| Other | Specifies advanced connection properties for specialized scenarios. Use this property only under the guidance of our Support team to address specific issues. |
| Pagesize | Specifies the number of results to return per page of data retrieved from Zendesk. |
| Readonly | Toggles read-only access to Zendesk from the provider. |
| Timeout | Specifies the maximum time, in seconds, that the provider waits for a server response before throwing a timeout error. |
| UseBulkTicketAuditsRetrieval | Whether to read ticket audit records from API that provides such records in bulk for all tickets, or from an API that delivers such records on a per-ticket basis. |
| UseIncrementalAPI | Specifies whether to use the Zendesk Incremental API for retrieving data. |
| UserDefinedViews | Specifies a filepath to a JSON configuration file that defines custom views. The provider automatically detects and uses the views specified in this file. |