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| Date | Build
Number | Change
Type | Description |
| 01/27/2026 | 9523 | Zendesk | Added
- Added 7 new views: OpenTicketsAssignedToMe, PositivelyRatedTicketsThisWeek, NegativelyRatedTicketsThisWeek, YourSolvedTicketsThisWeek, DeletedTickets, AllCustomers, and SuspendedUsers.
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| 01/13/2026 | 9509 | General | Added
- Added support for the REGEXP_REPLACE() string function.
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| 01/13/2026 | 9509 | Zendesk | Added
- Added full CRUD support for Zendesk's Custom Objects API.
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| 12/05/2025 | 9470 | General | Added
- Added support for the INSERT INTO SELECT statement, with driver-side execution for providers that do not support the operation natively.
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| 12/04/2025 | 9469 | Zendesk | Removed
- Removed the User_Id and View_Id columns from the Tickets table.
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| 11/27/2025 | 9462 | Zendesk | Removed
- Removed the Tickets_Macros table.
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| 11/17/2025 | 9452 | Zendesk | Removed
- Removed the FilterBy column from the PostComments table.
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| 11/11/2025 | 9446 | Zendesk | Removed
- The FilterBy column in the Posts table, which filtered Posts by Status, has been removed. The filtering functionality provided by FilterBy has been integrated into the existing Status column.
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| 11/03/2025 | 9438 | Zendesk | Changed
- Renamed existing custom object tables and prefixes (now designated as Legacy) in preparation for the upcoming implementation of the new Custom Objects API:
- The CustomObjectField view is now named LegacyCustomObjectField.
- The CustomObjects table is now named LegacyCustomObjects.
- Legacy custom objects now use the LegacyCustomObject_ prefix instead of the previous CustomObject_ prefix.
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| 10/21/2025 | 9425 | Zendesk | Changed
- The Locale column within the ArticleAttachments table is now a full column instead of an input column.
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| 10/13/2025 | 9417 | Zendesk | Changed
- The data type of the ArticleID column in the stored procedure CreateArticleAttachments has been changed from Integer to Long.
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| 10/06/2025 | 9410 | General | Added
- Support for parsing datetime formats using ".S" and ",S" for milliseconds and nanoseconds.
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| 10/02/2025 | 9406 | Zendesk | Deprecated
- Deprecated the following connection properties: UseClientSidePaging and UseParallelPaging.
Changed
- Changed the default value of the PageSize connection property from 100 to 1000.
- Added the Auto setting to the UseIncrementalAPI connection property and set it as the default value.
- Renamed the Include pseudo-column to IncludeCommentText in the TicketEvents table.
- Renamed the Time column to CreatedAt in the TicketMetricEvents table.
- Corrected the RatingAvergae column to RatingAverage in the Apps table.
- Changed the Locale column to a key column, which now forms a composite key with Id in the Articles table.
- Changed the GroupId, GroupName, and Organization columns to input columns in the Users table.
Added
- Added Incremental API support for the TicketEvents, TicketMetricEvents, Articles, Users, and Organizations tables.
Removed
- Removed the IsInline input column from the ArticleAttachments table. Filtering is now handled client-side using the Inline column instead.
- Removed the SourceId column from the following tables to reduce confusion and improve filtering clarity:
- SectionTranslations: The SectionId column already contains the same values.
- CategoryTranslations: The CategoryId column already contains the same values.
- ArticleTranslations: The ArticleId column already contains the same values.
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| 09/26/2025 | 9400 | Zendesk | Added
- Added support for OAuth PKCE authentication.
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| 09/12/2025 | 9386 | General | Added
- Added the IsInsertable, IsUpdateable, and IsDeleteable columns to the sys_tables table.
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| 09/10/2025 | 9384 | General | Changed
- All columns in statically defined Views are now reported as read-only.
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| 09/03/2025 | 9377 | General | Changed
- Corrected the behavior when IN criteria with NULL values are used in the projection part. It now returns NULL instead of 0. For example, "NULL IN (1,2)" returns "NULL".
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| 09/01/2025 | 9375 | General | Added
- Added support for using the CAST function with infinity values. This function can cast "inf" and "-inf" to DOUBLE, FLOAT, or REAL.
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| 08/21/2025 | 9364 | General | Changed
- Report behavior change:
- Fixed inconsistent string value comparisons in non-table queries.
- For example, "SELECT 'A' = 'a'" previously returned false, but it now returns true.
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| 08/13/2025 | 9356 | General | Changed
- Changed the maximum number of pages held in memory from 15 to 5 for the page providers to decrease heap usage.
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| 07/01/2025 | 9313 | Zendesk | Changed
- HasAttachments has been changed from a full column to a pseudo-column.
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| 06/30/2025 | 9312 | Zendesk | Deprecated
- The Basic AuthScheme is deprecated in the driver, in line with Zendesk's plans to fully depreciate Basic authentication on their end.
Removed
- Removed the Translations table.
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| 06/25/2025 | 9307 | General | Removed
- Removed the "ADLS Gen 1" value from the ConnectionType property.
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| 06/20/2025 | 9302 | General | Added
- Created the following functions:
- TEXT_ENCODE: encodes a string into a different charset (UTF8 → UTF7 and returns a binary array as the result).
- TEXT_DECODE: takes a binary array and decodes it back into a string when provided the charset.
- BASE64_ENCODE: takes a binary array and encodes it as a base64 string (varchar).
- BASE64_DECODE: takes a base 64-encoded string and decodes it into a binary array.
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| 06/18/2025 | 9300 | General | Changed
- The internal code for exception handling has been refactored. Exception messages returned during certain error conditions may now have different wording or formatting.
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| 05/29/2025 | 9280 | ADO.NET | Changed
- We have improved our implementation of the ADO.NET DbDataReader.GetDataTypeName so that it now returns database data type names, such as varchar, tinyint, and datetime. Previously we returned the fully-qualified name of the column’s .NET type, in a format like "System.String, System.Private.CoreLib, Version=6.0.0.0, Culture=neutral, PublicKeyToken=7cec85d7bea7798e".
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| 05/27/2025 | 9278 | ADO.NET | Removed
- Removed support for the C# implementation of SQLite. Features that previously used this implementation by default, such as AutoCache and EF6 schema caching, now require the native SQLite driver.
|
| 05/27/2025 | 9278 | General | Removed
- Removed the "Proprietary" enum option from ProxyAuthscheme.
|
| 02/15/2025 | 9177 | General | Added
- Added support for converting unsigned integer types to the nearest signed data type that has enough precision to hold the unsigned value.This is done for JDBC only because it does not have support for unsigned data types.
|
| 11/27/2024 | 9097 | General | Added
- Added ThreadId to LogModule output. Logfile lines now include the Thread ID associated with the action being performed.
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| 11/06/2024 | 9076 | Zendesk | Added
- Added the CreateTicketComment and DownloadCommentAttachment stored procedures.
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| 05/23/2024 | 8909 | Zendesk | Added
- Added two new tables: GroupSlaPolicies and Targets.
- Added 8 new views: AccessLogs, Apps, AuditLogs, ResourceCollections, TargetFailures, TicketEmailCCs, TicketRelatedInformation, and UserEvents.
- In the Requests table, added 3 new columns: CustomFields, CustomStatusId, and EmailCcIds.
- In the Sections table, added the Sorting column.
- In the TicketComments table, added the AuditId column.
- In the Tickets table, added 5 new columns: AllowAttachments, CustomStatusId, EmailCcIds, FromMessagingChannel, and ResultType.
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| 05/09/2024 | 8895 | General | Changed
- The ROUND function previously did not accept negative precision values. That feature has now been restored.
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| 03/15/2024 | 8840 | General | Added
- Created a new SQL function called STRING_COMPARE that provides java's String.compare() ability to SQL queries. Returns a number representative of the compared value of two strings
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| 02/15/2024 | 8811 | Zendesk | Changed
- Changed the data type of the EditedAt column from string to datetime and the StartTime column from long to datetime in the Articles table.
- Changed the data type of the MessageAddedAt and StateUpdatedAt columns from string to datetime in the SideConversations table.
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| 02/13/2024 | 8809 | Zendesk | Changed
- Updated the datatype of CreatedAt and UpdatedAt columns from string to datetime in Articles and ArticleAttachments tables.
Changed
- Updated Id, and FollowupId columns as a composite key to Tickets_Followups table.
- Updated Id as a primary key in Tickets_SatisfactionRatings table.
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| 01/18/2024 | 8783 | ADO.NET | Added
- Added support for EFCore 8.
|
| 01/08/2024 | 8773 | Zendesk | Changed
- Updated Id, and CollaboratorId columns as a composite key to Tickets_Collaborator table.
- Updated Id, and FollowerId columns as a composite key to Tickets_Followers table.
- Updated Id, and MacroId columns as a composite key to Tickets_Macros table.
- Updated Id, and SatisfactionRatingId columns as a composite key to Tickets_SatisfactionRatings table.
- Updated Id, and SharingAgreementId columns as a composite key to Tickets_SharingAgreements table.
- Updated Id, and Tag columns as a composite key to Tickets_Tags table.
- Updated Id, and ViaSourceRel columns as a composite key to Tickets_Viasources table.
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| 11/29/2023 | 8733 | General | Changed
- The ROUND function doesn't accept the negative precision values anymore.
Changed
- The returning types of the FDMonth, FDQuarter, FDWeek, LDMonth, LDQuarter, LDWeek functions are changed from Timestamp to Date.
- The return type of the ABS function will be consistent with the parameter value type.
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| 11/28/2023 | 8732 | General | Added
- Added the HMACSHA256 formatter to allow for secrets to be decoded if it is in base64 format
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| 11/15/2023 | 8719 | ADO.NET | Changed
- NuGet license and icon are now embedded within the package itself, in compliance with the package authoring best practices.
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| 10/30/2023 | 8703 | Zendesk | Added
- Added TicketSkips, Attributes, AttributeValues, Bookmarks, ManagementPermissionGroups, Translations, ContentSubscriptions, UserSegments, Votes, ContentTags, ArticleComments tables.
- Added TicketFieldsRelationshipFilterAll, TicketFieldsRelationshipFilterAny, UserFieldsRelationshipFilterAll, UserFieldsRelationshipFilterAny, OrganizationFieldsRelationshipFilterAll, OrganizationFieldsRelationshipFilterAny, UserSubscriptions, TicketEvents views.
- Added CreateContentTag and UploadUserImage Stored Procedures.
- Added AgentDescription, CustomStatuses, RelationshipFilterAll, RelationshipFilterAny, RelationshipTargetType, RequiredInPortal and SubTypeId columns in TicketFields table.
- Added RelationshipTargetType, RelationshipFilterAll and RelationshipFilterAny columns in UserFields table.
- Added RelationshipTargetType, RelationshipFilterAll and RelationshipFilterAny columns in OrganizationFields table.
- Added support for GetDeleted in TicketSkips table and TicketEvents view.
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| 10/27/2023 | 8700 | Zendesk | Added
- Added support for GetDeleted in the TicketAudits, TicketComments, TicketMetricEvents, TicketMetrics, Tickets_Collaborators, Tickets_Followers, Tickets_Followups, Tickets_Macros, Tickets_SatisfactionRatings, Tickets_SharingAgreements, Tickets_Tags and Tickets_Viasources views.
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| 10/13/2023 | 8686 | Zendesk | Added
- Added the ArticleLabels table.
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| 10/05/2023 | 8678 | Zendesk | Added
- Added the Categories, Sections, SideConversations and TriggerCategories tables.
- Added the SatisfactionReasons, SideConversationParticipants, SideConversationEvents, SideConversationEventsMessage and SideConversationEventsMessageTo views.
- Added the ImportSideConversation, ImportSideConversationEvents, SetUserPassword, ChangePassword and ImportTickets Stored Procedures.
- Added the TicketComments pseudo aggregate column in the Tickets table.
- Added the ReferenceNumber pseudocolumn in the Tickets table and TicketComments view.
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| 10/03/2023 | 8676 | Zendesk | Changed
- Changed CustomAgentRoles from a view to a table.
- Changed the column name from ConfigurationEndUserProfile to ConfigurationEndUserProfileAccess in the CustomAgentRoles table.
Added
- Added the ConfigurationAssignTicketsToAnyGroup, ConfigurationCustomObjects, ConfigurationEndUserListAccess, ConfigurationExploreAccess, ConfigurationGroupAccess, ConfigurationLightAgent, ConfigurationManageAutomations, ConfigurationManageContextualWorkspaces, ConfigurationManageGroupMemberships,ConfigurationManageGroups, ConfigurationManageOrganizationFields, ConfigurationManageOrganizations, ConfigurationManageRoles, ConfigurationManageSkills, ConfigurationManageSlas, ConfigurationManageSuspendedTickets, ConfigurationManageTeamMembers, ConfigurationManageTicketFields, ConfigurationManageTicketForms, ConfigurationManageTriggers, ConfigurationManageUserFields, ConfigurationModerateForums, ConfigurationOrganizationNotesEditing, ConfigurationSideConversationCreate, ConfigurationTicketEditing, ConfigurationTicketRedaction, ConfigurationViewDeletedTickets, ConfigurationVoiceAccess, ConfigurationVoiceDashboardAccess, RoleType, TeamMemberCount columns in the CustomAgentRoles table.
|
| 09/27/2023 | 8670 | Zendesk | Added
- Added UseParallelPaging connection property.
- Added cursor based pagination support for ArticleAttacments, Article, Automations, Posts, TicketComments, TicketMetricEvents, Topics, UserIdentities tables.
- Added CustomTicketStatuses table.
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| 09/25/2023 | 8668 | Zendesk | Added
- Added support for Insert and Update in the Views table.
- Added Default, Description, RawTitle and Url columns in the Views table.
- Added ViewsConditionsAll and ViewsConditionsAny views.
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| 09/21/2023 | 8664 | Zendesk | Added
- Added cursor based pagination support for Tickets_Collaborators, Tickets_Followers, Tickets_Followups, Tickets_Macros, Tickets_SatisfactionRatings, Tickets_SharingAgreements and Tickets_Viasources views because API support Cursor Pagination for these tables.
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| 09/12/2023 | 8655 | Zendesk | Changed
- Updated Articles view to a table.
- Updated ArticleAttacments view to a table.
Added
- Added CreateArticleAttachment Stored Procedure.
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| 09/08/2023 | 8651 | Zendesk | Changed
- Updated SlaPolicies view to a table.
Added
- Added SlaPoliciesFilterAll, SlaPoliciesFilterAny and SlaPoliciesMetrics views.
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| 08/10/2023 | 8622 | Zendesk | Added
- Added cursor based pagination support for ArticleAttacments, Article, Automations, Posts, TicketComments, TicketMetricEvents, Topics, UserIdentities tables.
- Added CustomTicketStatuses table.
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| 07/21/2023 | 8602 | Zendesk | Changed
- Updated UserId column as composite key in the UserIdentities table.
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| 06/20/2023 | 8571 | General | Added
- Added the new sys_lastresultinfo system table.
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| 04/25/2023 | 8515 | General | Removed
- Removed support for the SELECT INTO CSV statement. The core code doesn't support it anymore.
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| 04/19/2023 | 8509 | ADO.NET | Removed
- Removed support for EFCore 3.1.
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| 04/18/2023 | 8508 | ADO.NET | Removed
- Removed support for SSRS 2012
Added
- Added support for SSRS 2022.
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| 01/10/2023 | 8410 | Zendesk | Changed
- Updated TicketId column as composite key in the Collaborators view.
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| 01/04/2023 | 8404 | Zendesk | Changed
- Changed Collaborators.UpdatedAt datatype from date to datetime.
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| 12/30/2022 | 8399 | Zendesk | Added
- Added CreatedAt, UpdatedAt, Url, AgentConditions, EndUserConditions columns to the TicketForms table.
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| 12/14/2022 | 8383 | General | Changed
- Added the Default column to the sys_procedureparameters table.
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| 12/02/2022 | 8371 | Zendesk | Added
- Added IncludeCustomObjects property to fetch Custom Objects.
- Added CustomObjects table.
- Added CustomObjectField view.
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| 11/11/2022 | 8350 | Zendesk | Added
- Added Attachments.UpdatedAt Pseudo column.
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| 11/02/2022 | 8341 | Zendesk | Added
- Added Embedded OAuth support.
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| 09/30/2022 | 8308 | General | Changed
- Added the IsPath column to the sys_procedureparameters table.
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| 09/22/2022 | 8300 | Zendesk | Added
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| 06/08/2022 | 8194 | ADO.NET | Removed
- Removed support for VS2010.
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| 05/19/2022 | 8174 | ADO.NET | Removed
- Removed support for .NET 2.0.
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| 04/27/2022 | 8152 | ADO.NET | Removed
- Removed support for EFCore 3.0 and EFCore5.0.
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| 02/11/2022 | 8077 | Zendesk | Added
- Added support for new tables Article and ArticleAttacments.
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| 02/03/2022 | 8069 | Zendesk | Added
- Added support for Count to be calculated server side on the Users table. This is only supported in limited cases where Group By and Having are not used.
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| 11/09/2021 | 7983 | Zendesk | Added
- Added cursor based pagination support for ActivityStream, Automations, Macros, SatisfactionRatings, SupportAddresses, SuspendedTickets, TicketMetrics and Views tables. Previously these tables used limit / offset pagination, which is subject to strict rate limits from Zendesk.
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| 10/05/2021 | 7948 | Zendesk | Added
- Added support to use the Incremental API for the TicketMetrics table.
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| 09/23/2021 | 7936 | Zendesk | Added
- Added a new connection property - IncludeDeleted. If set to true, the driver will include deleted Tickets when using the Incremental API.
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| 09/16/2021 | 7929 | Zendesk | Added
- Added the Solved_At column to the Tickets table when using the Incremental API.
Changed
- Changed the Solved column to a pseudo column for Tickets table and changed the datatype to Date. Solved does not actually return with any value, but it is an available input that may be passed to Zendesk when the connection property UseIncrementalAPI=false.
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| 09/02/2021 | 7915 | General | Added
- Added support for the STRING_SPLIT table-valued function in the CROSS APPLY clause.
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| 08/07/2021 | 7889 | General | Changed
- Added the KeySeq column to the sys_foreignkeys table.
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| 08/06/2021 | 7888 | General | Changed
- Added the new sys_primarykeys system table.
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| 07/23/2021 | 7874 | General | Changed
- Updated the Literal Function Names for relative date/datetime functions. Previously, relative date/datetime functions resolved to a different value when used in the projection as opposed to the predicate. For example: SELECT LAST_MONTH() AS lm, Col FROM Table WHERE Col > LAST_MONTH(). Formerly, the two LAST_MONTH() methods would resolve to different datetimes. Now, they will match.
- As a replacement for the previous behavior, the relative date/datetime functions in the criteria may have an 'L' appended to them. For example: WHERE col > L_LAST_MONTH(). This will continue to resolve to the same values that were previously calculated in the criteria. Note that the "L_" prefix will only work in the predicate - it not available for the projection.
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| 06/07/2021 | 7828 | ADO.NET | Added
- Added support for the DbCommand.CommandTimeout property.
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| 05/29/2021 | 7819 | ADO.NET | Removed
- Removed support for SSRS 2008.
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| 04/25/2021 | 7785 | General | Added
- Added support for handling client side formulas during insert / update. For example: UPDATE Table SET Col1 = CONCAT(Col1, " - ", Col2) WHERE Col2 LIKE 'A%'
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| 04/23/2021 | 7783 | General | Changed
- Updated how display sizes are determined for varchar primary key and foreign key columns so they will match the reported length of the column.
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| 04/16/2021 | 7776 | ADO.NET | Changed
- Separated the ADO.NET Provider assembly and Entity Framework Core 5 Nuget packages.
- Single precision floating point numbers are now reported as with the Data Type Name as "real". Double precision floating point numbers now have their Data Type Name reported as "float". This change does not impact the actual data types of these columns - only the reported data type name.
- Separate EFCore 3.0, 3.1 and EFCore 5 dlls are now shipped with the driver. The 2.0 and 2.1 EFCore dlls are removed.
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| 04/16/2021 | 7776 | General | Added
- Non-conditional updates between two columns is now available to all drivers. For example: UPDATE Table SET Col1=Col2
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| 04/16/2021 | 7776 | General | Changed
- Reduced the length to 255 for varchar primary key and foreign key columns.
Changed
- Updated index naming convention to avoid duplicates.
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| 04/16/2021 | 7776 | General | Changed
- Updated implicit and metadata caching to improve performance and support for multiple connections. Old metadata caches are not compatible - you need to generate new metadata caches if you are currently using CacheMetadata.
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