Miscellaneous
This section provides a complete list of the Miscellaneous properties you can configure in the connection string for this provider.
| Property | Description |
| BatchSize | Specifies the maximum number of rows included in each batch submitted during batch operations. To submit the entire batch as a single request, set BatchSize to 0 . |
| ConnectionLifeTime | Specifies the maximum lifetime of a connection in seconds. When the specified time elapses, the provider closes the connection. |
| IncludeCustomObjects | If set to true, the provider will display custom objects among the other views and make them available for use. |
| IncludeDeleted | Set this property to true, to include deleted Tickets when using Incremental API. |
| MaxRows | Specifies the maximum number of rows returned for queries that do not include either aggregation or GROUP BY. |
| Other | Specifies advanced connection properties for specialized scenarios. Use this property only under the guidance of our Support team to address specific issues. |
| Pagesize | Specifies the number of results to return per page of data retrieved from Zendesk. |
| PoolIdleTimeout | Specifies the maximum idle time, in seconds, that a connection can remain in the pool before being closed. Requires UseConnectionPooling=True. |
| PoolMaxSize | Specifies the maximum number of connections allowed in the connection pool. |
| PoolMinSize | Specifies the minimum number of connections to be maintained in the connection pool at all times. |
| PoolWaitTime | Specifies the maximum number of seconds a connection request waits for an available connection in the pool. If the wait exceeds this time, an error is returned. |
| PseudoColumns | Specifies the pseudocolumns to expose as table columns, expressed as a string in the format 'TableName=ColumnName;TableName=ColumnName'. |
| Readonly | Toggles read-only access to Zendesk from the provider. |
| RTK | Specifies the runtime key for licensing the provider. If unset or invalid, the provider defaults to the standard licensing method. This property is only required in environments where the standard licensing method is unsupported or requires a runtime key. |
| Timeout | Specifies the maximum time, in seconds, that the provider waits for a server response before throwing a timeout error. |
| UseBulkTicketAuditsRetrieval | Whether to read ticket audit records from API that provides such records in bulk for all tickets, or from an API that delivers such records on a per-ticket basis. |
| UseConnectionPooling | Enables the connection pooling feature, which allows the provider to reuse existing connections instead of creating new ones for each request. |
| UseIncrementalAPI | Specifies whether to use the Zendesk Incremental API for retrieving data. |
| UserDefinedViews | Specifies a filepath to a JSON configuration file that defines custom views. The provider automatically detects and uses the views specified in this file. |