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| Date | Build
Number | Change
Type | Description
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| 05/23/2024 | 8909 | Zendesk | Added
- Added two new tables: GroupSlaPolicies and Targets.
- Added 8 new views: AccessLogs, Apps, AuditLogs, ResourceCollections, TargetFailures, TicketEmailCCs, TicketRelatedInformation, and UserEvents.
- In the Requests table, added 3 new columns: CustomFields, CustomStatusId, and EmailCcIds.
- In the Sections table, added the Sorting column.
- In the TicketComments table, added the AuditId column.
- In the Tickets table, added 5 new columns: AllowAttachments, CustomStatusId, EmailCcIds, FromMessagingChannel, and ResultType.
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| 05/09/2024 | 8895 | General | Changed
- The ROUND function previously did not accept negative precision values. That feature has now been restored.
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| 03/15/2024 | 8840 | General | Added
- Created a new SQL function called STRING_COMPARE that provides java's String.compare() ability to SQL queries. Returns a number representative of the compared value of two strings
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| 02/15/2024 | 8811 | Zendesk | Changed
- Changed the data type of the EditedAt column from string to datetime and the StartTime column from long to datetime in the Articles table.
- Changed the data type of the MessageAddedAt and StateUpdatedAt columns from string to datetime in the SideConversations table.
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| 02/13/2024 | 8809 | Zendesk | Changed
- Updated the datatype of CreatedAt and UpdatedAt columns from string to datetime in Articles and ArticleAttachments tables.
Changed
- Updated Id, and FollowupId columns as a composite key to Tickets_Followups table.
- Updated Id as a primary key in Tickets_SatisfactionRatings table.
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| 01/08/2024 | 8773 | Zendesk | Changed
- Updated Id, and CollaboratorId columns as a composite key to Tickets_Collaborator table.
- Updated Id, and FollowerId columns as a composite key to Tickets_Followers table.
- Updated Id, and MacroId columns as a composite key to Tickets_Macros table.
- Updated Id, and SatisfactionRatingId columns as a composite key to Tickets_SatisfactionRatings table.
- Updated Id, and SharingAgreementId columns as a composite key to Tickets_SharingAgreements table.
- Updated Id, and Tag columns as a composite key to Tickets_Tags table.
- Updated Id, and ViaSourceRel columns as a composite key to Tickets_Viasources table.
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| 11/29/2023 | 8733 | General | Changed
- The ROUND function doesn't accept the negative precision values anymore.
Changed
- The returning types of the FDMonth, FDQuarter, FDWeek, LDMonth, LDQuarter, LDWeek functions are changed from Timestamp to Date.
- The return type of the ABS function will be consistent with the parameter value type.
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| 11/28/2023 | 8732 | General | Added
- Added the HMACSHA256 formatter to allow for secrets to be decoded if it is in base64 format
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| 10/30/2023 | 8703 | Zendesk | Added
- Added TicketSkips, Attributes, AttributeValues, Bookmarks, ManagementPermissionGroups, Translations, ContentSubscriptions, UserSegments, Votes, ContentTags, ArticleComments tables.
- Added TicketFieldsRelationshipFilterAll, TicketFieldsRelationshipFilterAny, UserFieldsRelationshipFilterAll, UserFieldsRelationshipFilterAny, OrganizationFieldsRelationshipFilterAll, OrganizationFieldsRelationshipFilterAny, UserSubscriptions, TicketEvents views.
- Added CreateContentTag and UploadUserImage Stored Procedures.
- Added AgentDescription, CustomStatuses, RelationshipFilterAll, RelationshipFilterAny, RelationshipTargetType, RequiredInPortal and SubTypeId columns in TicketFields table.
- Added RelationshipTargetType, RelationshipFilterAll and RelationshipFilterAny columns in UserFields table.
- Added RelationshipTargetType, RelationshipFilterAll and RelationshipFilterAny columns in OrganizationFields table.
- Added support for GetDeleted in TicketSkips table and TicketEvents view.
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| 10/27/2023 | 8700 | Zendesk | Added
- Added support for GetDeleted in the TicketAudits, TicketComments, TicketMetricEvents, TicketMetrics, Tickets_Collaborators, Tickets_Followers, Tickets_Followups, Tickets_Macros, Tickets_SatisfactionRatings, Tickets_SharingAgreements, Tickets_Tags and Tickets_Viasources views.
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| 10/13/2023 | 8686 | Zendesk | Added
- Added the ArticleLabels table.
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| 10/05/2023 | 8678 | Zendesk | Added
- Added the Categories, Sections, SideConversations and TriggerCategories tables.
- Added the SatisfactionReasons, SideConversationParticipants, SideConversationEvents, SideConversationEventsMessage and SideConversationEventsMessageTo views.
- Added the ImportSideConversation, ImportSideConversationEvents, SetUserPassword, ChangePassword and ImportTickets Stored Procedures.
- Added the TicketComments pseudo aggregate column in the Tickets table.
- Added the ReferenceNumber pseudocolumn in the Tickets table and TicketComments view.
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| 10/03/2023 | 8676 | Zendesk | Changed
- Changed CustomAgentRoles from a view to a table.
- Changed the column name from ConfigurationEndUserProfile to ConfigurationEndUserProfileAccess in the CustomAgentRoles table.
Added
- Added the ConfigurationAssignTicketsToAnyGroup, ConfigurationCustomObjects, ConfigurationEndUserListAccess, ConfigurationExploreAccess, ConfigurationGroupAccess, ConfigurationLightAgent, ConfigurationManageAutomations, ConfigurationManageContextualWorkspaces, ConfigurationManageGroupMemberships,ConfigurationManageGroups, ConfigurationManageOrganizationFields, ConfigurationManageOrganizations, ConfigurationManageRoles, ConfigurationManageSkills, ConfigurationManageSlas, ConfigurationManageSuspendedTickets, ConfigurationManageTeamMembers, ConfigurationManageTicketFields, ConfigurationManageTicketForms, ConfigurationManageTriggers, ConfigurationManageUserFields, ConfigurationModerateForums, ConfigurationOrganizationNotesEditing, ConfigurationSideConversationCreate, ConfigurationTicketEditing, ConfigurationTicketRedaction, ConfigurationViewDeletedTickets, ConfigurationVoiceAccess, ConfigurationVoiceDashboardAccess, RoleType, TeamMemberCount columns in the CustomAgentRoles table.
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| 09/27/2023 | 8670 | Zendesk | Added
- Added UseParallelPaging connection property.
- Added cursor based pagination support for ArticleAttacments, Article, Automations, Posts, TicketComments, TicketMetricEvents, Topics, UserIdentities tables.
- Added CustomTicketStatuses table.
|
| 09/25/2023 | 8668 | Zendesk | Added
- Added support for Insert and Update in the Views table.
- Added Default, Description, RawTitle and Url columns in the Views table.
- Added ViewsConditionsAll and ViewsConditionsAny views.
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| 09/21/2023 | 8664 | Zendesk | Added
- Added cursor based pagination support for Tickets_Collaborators, Tickets_Followers, Tickets_Followups, Tickets_Macros, Tickets_SatisfactionRatings, Tickets_SharingAgreements and Tickets_Viasources views because API support Cursor Pagination for these tables.
|
| 09/12/2023 | 8655 | Zendesk | Changed
- Updated Articles view to a table.
- Updated ArticleAttacments view to a table.
Added
- Added CreateArticleAttachment Stored Procedure.
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| 09/08/2023 | 8651 | Zendesk | Changed
- Updated SlaPolicies view to a table.
Added
- Added SlaPoliciesFilterAll, SlaPoliciesFilterAny and SlaPoliciesMetrics views.
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| 08/10/2023 | 8622 | Zendesk | Added
- Added cursor based pagination support for ArticleAttacments, Article, Automations, Posts, TicketComments, TicketMetricEvents, Topics, UserIdentities tables.
- Added CustomTicketStatuses table.
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| 07/21/2023 | 8602 | Zendesk | Changed
- Updated UserId column as composite key in the UserIdentities table.
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| 06/20/2023 | 8571 | General | Added
- Added the new sys_lastresultinfo system table.
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| 04/25/2023 | 8515 | General | Removed
- Removed support for the SELECT INTO CSV statement. The core code doesn't support it anymore.
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| 01/10/2023 | 8410 | Zendesk | Changed
- Updated TicketId column as composite key in the Collaborators view.
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| 01/04/2023 | 8404 | Zendesk | Changed
- Changed Collaborators.UpdatedAt datatype from date to datetime.
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| 12/30/2022 | 8399 | Zendesk | Added
- Added CreatedAt, UpdatedAt, Url, AgentConditions, EndUserConditions columns to the TicketForms table.
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| 12/14/2022 | 8383 | General | Changed
- Added the Default column to the sys_procedureparameters table.
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| 12/02/2022 | 8371 | Zendesk | Added
- Added IncludeCustomObjects property to fetch Custom Objects.
- Added CustomObjects table.
- Added CustomObjectField view.
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| 11/11/2022 | 8350 | ODBC | Changed
- Updated embedded JRE to jre8u345-b01 (Linux x64 / MacOS x64) and jre-17.0.5+8 (MacOS aarch64).
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| 11/11/2022 | 8350 | Zendesk | Added
- Added Attachments.UpdatedAt Pseudo column.
|
| 11/02/2022 | 8341 | Zendesk | Added
- Added Embedded OAuth support.
|
| 09/30/2022 | 8308 | General | Changed
- Added the IsPath column to the sys_procedureparameters table.
|
| 09/22/2022 | 8300 | Zendesk | Added
|
| 05/17/2022 | 8172 | ODBC | Changed
- Updated VC++ redistributable Libraries to Microsoft Visual C++ 2015-2022 Redistributable 14.32
|
| 04/27/2022 | 8152 | ODBC | Changed
- The installer now installs .NET 4.0 instead of .NET 2.0 during default installation when both are present.
|
| 02/11/2022 | 8077 | Zendesk | Added
- Added support for new tables Article and ArticleAttacments.
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| 02/03/2022 | 8069 | Zendesk | Added
- Added support for Count to be calculated server side on the Users table. This is only supported in limited cases where Group By and Having are not used.
|
| 12/22/2021 | 8026 | ODBC | Added
- Added support for transactions.
|
| 11/09/2021 | 7983 | Zendesk | Added
- Added cursor based pagination support for ActivityStream, Automations, Macros, SatisfactionRatings, SupportAddresses, SuspendedTickets, TicketMetrics and Views tables. Previously these tables used limit / offset pagination, which is subject to strict rate limits from Zendesk.
|
| 10/05/2021 | 7948 | Zendesk | Added
- Added support to use the Incremental API for the TicketMetrics table.
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| 09/23/2021 | 7936 | Zendesk | Added
- Added a new connection property - IncludeDeleted. If set to true, the driver will include deleted Tickets when using the Incremental API.
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| 09/16/2021 | 7929 | Zendesk | Added
- Added the Solved_At column to the Tickets table when using the Incremental API.
Changed
- Changed the Solved column to a pseudo column for Tickets table and changed the datatype to Date. Solved does not actually return with any value, but it is an available input that may be passed to Zendesk when the connection property UseIncrementalAPI=false.
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| 09/02/2021 | 7915 | General | Added
- Added support for the STRING_SPLIT table-valued function in the CROSS APPLY clause.
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| 08/07/2021 | 7889 | General | Changed
- Added the KeySeq column to the sys_foreignkeys table.
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| 08/06/2021 | 7888 | General | Changed
- Added the new sys_primarykeys system table.
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| 07/29/2021 | 7880 | ODBC | Added
- Added support for the Array data type for the input parameters in stored procedures.
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| 07/23/2021 | 7874 | General | Changed
- Updated the Literal Function Names for relative date/datetime functions. Previously, relative date/datetime functions resolved to a different value when used in the projection as opposed to the predicate. For example: SELECT LAST_MONTH() AS lm, Col FROM Table WHERE Col > LAST_MONTH(). Formerly, the two LAST_MONTH() methods would resolve to different datetimes. Now, they will match.
- As a replacement for the previous behavior, the relative date/datetime functions in the criteria may have an 'L' appended to them. For example: WHERE col > L_LAST_MONTH(). This will continue to resolve to the same values that were previously calculated in the criteria. Note that the "L_" prefix will only work in the predicate - it not available for the projection.
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| 05/29/2021 | 7819 | ODBC | Added
- Exposed the InitiateOAuth connection property.
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| 05/26/2021 | 7816 | ODBC | Added
- Added support for the JAVA_HOME setting in the configuration file.
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| 04/29/2021 | 7789 | ODBC | Added
- Added the SqlMaxColumnNameLen connection property.
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| 04/25/2021 | 7785 | General | Added
- Added support for handling client side formulas during insert / update. For example: UPDATE Table SET Col1 = CONCAT(Col1, " - ", Col2) WHERE Col2 LIKE 'A%'
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| 04/23/2021 | 7783 | General | Changed
- Updated how display sizes are determined for varchar primary key and foreign key columns so they will match the reported length of the column.
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| 04/16/2021 | 7776 | General | Added
- Non-conditional updates between two columns is now available to all drivers. For example: UPDATE Table SET Col1=Col2
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| 04/16/2021 | 7776 | General | Changed
- Reduced the length to 255 for varchar primary key and foreign key columns.
Changed
- Updated index naming convention to avoid duplicates.
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| 04/16/2021 | 7776 | General | Changed
- Updated implicit and metadata caching to improve performance and support for multiple connections. Old metadata caches are not compatible - you need to generate new metadata caches if you are currently using CacheMetadata.
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| 04/16/2021 | 7776 | ODBC | Changed
- ODBC Drivers on Linux and Mac now depend on the JRE, which brings improved stability and performance.
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