Excel Add-In for Zendesk

Build 24.0.9062

Votes

Create, Delete and Query the Votes in Zendesk. Votes represents positive and negative opinions of users about articles, article comments, posts or post comments.

Table Specific Information

Select

The following queries are processed server side while other filters are processed client side within the 本製品.
SELECT * FROM Votes WHERE UserId = '19128124956177'
SELECT * FROM Votes WHERE ArticleId = '19206579478289'
SELECT * FROM Votes WHERE Locale = 'en-us' AND ArticleId = '19206579478289'
SELECT * FROM Votes WHERE ArticleId = '19206579478289' AND CommentId = '19244072685969'
SELECT * FROM Votes WHERE Locale = 'en-us' AND ArticleId = '19206579478289' AND CommentId = '19244072685969'
SELECT * FROM Votes WHERE PostId = '19206579516945'
SELECT * FROM Votes WHERE PostId = '19206579516945' AND CommentId = '19244379733521'

Insert

The Value field is required to insert. Allowed for End-users.

To create a vote for a given Article:

INSERT INTO Votes (ArticleId, Value) VALUES ('19206579478289', 1)

To create a vote for a given Article comment:

INSERT INTO Votes (ArticleId, CommentId, Value) VALUES ('19206579478289', '19244072685969', 1)

To create a vote for a given Post:

INSERT INTO Votes (PostId, Value) VALUES ('19206579516945', -1)

To create a vote for a given Post Comment:

INSERT INTO Votes (PostId, CommentId, Value) VALUES ('19206579516945', '19244379733521', -1)

Delete

You must specify the Id of the Vote to delete it. Allowed for Agents and End-users.

DELETE FROM Votes WHERE Id = '19243214837905'

Columns

Name Type ReadOnly References Description
Id [KEY] Long True

Automatically assigned when the vote is created.

UserId Long True

Users.Id

The id of the user who cast this vote.

ItemId Long True

The id of the item for which this vote was cast.

ItemType String True

The type of the item. Can be Article, Comment, Post or PostComment.

Value Integer False

The value of the vote. Specify 1 for up and -1 for down.

使用できる値は次のとおりです。1, -1

Url String True

The ids of user segments that have edit privileges. For insertion and updation provide these values separated by semicolon.

CreatedAt Datetime True

The time at which the vote was created.

UpdatedAt Datetime True

The time at which the vote was last updated.

Pseudo-Columns

SELECT ステートメントのWHERE 句では、疑似カラムフィールドを使用して、データソースから返されるタプルを詳細に制御することができます。

Name Type Description
Locale String

The locale value.

ArticleId Long

The Id of the Article.

CommentId Long

The Id of the Article Comment or Post Comment.

PostId Long

The Id of the Post.

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Build 24.0.9062