Excel Add-In for Zendesk

Build 24.0.9062

ContentSubscriptions

Create, Update, Delete and Query the Content Subscriptions in Zendesk. Users can subscribe to sections, articles, community posts, and community topics.

Table Specific Information

Select

The following queries are processed server side while other filters are processed client side within the 本製品.

The following queries list the content subscriptions of a given user. To list your own subscriptions, specify me as the user id.

SELECT * FROM ContentSubscriptions WHERE UserId = '19128124956177'
SELECT * FROM ContentSubscriptions WHERE UserId = 'me'

The following queries list the subscriptions to a given topic.

SELECT * FROM ContentSubscriptions WHERE TopicId = '19209878690449'
SELECT * FROM ContentSubscriptions WHERE TopicId = '19209878690449' AND Id = '19209922023185'

The following queries list the subscriptions to a given post.

SELECT * FROM ContentSubscriptions WHERE PostId = '19206579516945'
SELECT * FROM ContentSubscriptions WHERE PostId = '19206579516945' AND Id = '19210209123217'

The following queries list the subscriptions to a given section. Provide values for the SectionId and Locale.

SELECT * FROM ContentSubscriptions WHERE SectionId = '19206579484689' AND Locale = 'en-us'
SELECT * FROM ContentSubscriptions WHERE SectionId = '19206579484689' AND Locale = 'en-us' AND Id = '19210938828817'

The following queries list the subscriptions to a given article. Provide values for the ArticleId and Locale.

SELECT * FROM ContentSubscriptions WHERE ArticleId = '19206609899793' AND Locale = 'en-us'
SELECT * FROM ContentSubscriptions WHERE ArticleId = '19206609899793' AND Locale = 'en-us' AND Id = '19211885836945'

Insert

To create a Subscription for a given Topic, TopicId column is required. Allowed for End-users. Agents with the Help Center manager role can optionally supply a UserId value. If provided, the user associated with UserId will be subscribed to the topic.

INSERT INTO ContentSubscriptions (TopicId, IncludeComments) VALUES ('19209878690449', true)

To create a Subscription for a given Post, PostId column is required. Allowed for End-users. Agents with the Help Center manager role can optionally supply a UserId value. If provided, the user associated with UserId will be subscribed to the post.

INSERT INTO ContentSubscriptions (PostId, UserId) VALUES ('19206579516945', '19157178632977')

To create a Subscription for a given Section, SectionId, Locale and SourceLocale columns are required. Allowed for End-users. Agents with the Help Center manager role can optionally supply a UserId value. If provided, the user associated with UserId will be subscribed to the section.

INSERT INTO ContentSubscriptions (SectionId, Locale, SourceLocale) VALUES ('19206579484689', 'en-us', 'en-us')

To create a Subscription for a given Article, ArticleId, Locale and SourceLocale columns are required. Allowed for End-users. Agents with the Help Center manager role can optionally supply a UserId value. If provided, the user associated with UserId will be subscribed to the article.

INSERT INTO ContentSubscriptions (ArticleId, Locale, SourceLocale) VALUES ('19206609899793', 'en-us', 'en-us')

Update

Update can be perform only on Topic Subscription. The TopicId and Id of the Subscription are required to Update it. Allowed for End-users.

UPDATE ContentSubscriptions SET IncludeComments = false WHERE TopicId = '19209878690449' AND Id = '19209922023185'

Delete

To remove a subscription to a given topic, Id and TopicId columns are required. Allowed for End-users.

DELETE FROM ContentSubscriptions WHERE TopicId = '19209878690449' AND Id = '19209922023185'

To remove a subscription to a given post, Id and PostId columns are required. Allowed for End-users.

DELETE FROM ContentSubscriptions WHERE PostId = '19206579516945' AND Id = '19210420873745'

To remove the specified subscription from the specified section, Id, SectionId and Locale columns are required. Allowed for End-users.

DELETE FROM ContentSubscriptions WHERE SectionId = '19206579516945' AND Id = '19210420873745' AND Locale = 'en-us'

To remove the specified subscription from the specified article, Id, ArticleId and Locale columns are required. Allowed for End-users.

DELETE FROM ContentSubscriptions WHERE ArticleId = '19206609899793' AND Id = '19211885836945' AND Locale = 'en-us'

Columns

Name Type ReadOnly References Description
Id [KEY] Long True

Automatically assigned when the subscription is created.

UserId String False

Users.Id

The id of the user who has this subscription.

ContentId Long True

The id of the subscribed item.

ContentType String True

The type of the subscribed item.

IncludeComments Boolean False

Subscribe also to article comments/post comments. Only for section/topic subscriptions.

Locale String False

The locale of the subscribed item.

SourceLocale String False

Used only for Create Section Subscription and Create Article Subscription, where it's mandatory. Selects the locale of the content to be subscribed.

Url String True

The API url of the subscription.

CreatedAt Datetime True

The time at which the subscription was created.

UpdatedAt Datetime True

The time at which the subscription was last updated.

Pseudo-Columns

SELECT ステートメントのWHERE 句では、疑似カラムフィールドを使用して、データソースから返されるタプルを詳細に制御することができます。

Name Type Description
TopicId Long

Id of the Topic.

PostId Long

Id of the Post.

SectionId Long

Id of the Section.

ArticleId Long

Id of the Article.

Copyright (c) 2024 CData Software, Inc. - All rights reserved.
Build 24.0.9062