Tableau Connector for Zendesk

Build 24.0.9062

Translations

Create, Update, Delete and Query the Translations in Zendesk. This table is deprecated, and is being replaced by the ArticleTranslations, CategoryTranslations, and SectionTranslations tables.

Table Specific Information

Select

The following queries are processed server side while other filters are processed client side within the connector.

Lists all translations for a given article, section, or category.

SELECT * FROM Translations WHERE ArticleId = '19206609899793'
SELECT * FROM Translations WHERE ArticleId = '19206609899793' AND Locale = 'en-us'
SELECT * FROM Translations WHERE SectionId = '19206579484689'
SELECT * FROM Translations WHERE SectionId = '19206609899793' AND Locale = 'en-us'
SELECT * FROM Translations WHERE CategoryId = '19206609899793'
SELECT * FROM Translations WHERE CategoryId = '19206609899793' AND Locale = 'en-us'

Insert

To create a translation for a given source (such as an article, section, or category), the affiliated Ids of the source, as well as the Locale and Title fields are required. Any locale that you specify must be enabled for the current Help Center. The locale must also be different from that of any existing translation associated with the source object. Allowed for Help Center Managers and Agents (article translations only).

INSERT INTO Translations (ArticleId, Locale, Title) VALUES (19206609899793, 'hr', 'Article Translation')

INSERT INTO Translations (SectionId, Locale, Title) VALUES (19206579484689, 'hr', 'Section Translation')

INSERT INTO Translations (CategoryId, Locale, Title) VALUES (19206609883537, 'hr', 'Category Translation')

Update

You must specify the affiliated id of the source and Locale for UPDATEs. Allowed for Agents (only articles).

UPDATE Translations SET Title = 'Updated Article Translation' WHERE ArticleId = '19206609899793' AND Locale = 'hr'

UPDATE Translations SET Title = 'Section_Title_Updated' WHERE SectionId = '19206579484689' AND Locale = 'hr'

UPDATE Translations SET Title = 'Categoris Title' WHERE CategoryId = '19206609883537' AND Locale = 'hr'

Delete

You must specify the Id of the Translation to delete it. Allowed for agents.

DELETE FROM Translations WHERE Id = '19207534349457'

Columns

Name Type ReadOnly References Description
Id [KEY] Long True

Automatically assigned when a translation is created.

CreatedById Long True

The id of the user who created the translation.

UpdatedById Long True

The id of the user who last updated the translation.

SourceId Long True

The id of the item that has this translation.

Title String False

The title of the translation.

Body String False

HTML body of the translation. Empty by default.

Draft Boolean False

True if the translation is a draft; false otherwise. False by default.

HtmlUrl String True

The url of the translation in Help Center.

Locale String False

The locale of the translation.

Outdated Boolean False

True if the translation is outdated; false otherwise. False by default.

SourceType String True

The type of the item that has this translation. Can be article, section, or category.

Url String True

The API url of the translation.

CreatedAt Datetime True

The time at which the translation was created.

UpdatedAt Datetime True

The time at which the translation was last updated.

Pseudo-Columns

SELECT ステートメントのWHERE 句では、疑似カラムフィールドを使用して、データソースから返されるタプルを詳細に制御することができます。

Name Type Description
ArticleId Long

Id of the associated article.

SectionId Long

Id of the associated section.

CategoryId Long

Id of the associated category.

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Build 24.0.9062