SideConversationEventsMessageTo
Query the list of participants, the message was sent to.
Table Specific Information
Select
The following queries are processed server side while other filters are processed client side within the connector.SELECT * FROM SideConversationEventsMessageTo WHERE TicketId = 2 AND SideConversationId = '5d133b65-576c-11ee-bcb2-bdce8f618e59'
Columns
Name | Type | References | Description |
SideConversationEventsId | String | Side Conversation Events Id. | |
TicketId | Integer |
Tickets.Id | The parent ticket id of the side conversation. |
SideConversationId | String | The id of the side conversation the event belongs to. | |
UserId | Long | If the participant is an agent, the agent's user id. | |
String | The email address of the participant. | ||
Name | String | The name of the participant. | |
SlackWorkspaceId | String | If the participant is a Slack user or channel, the Slack workspace id. | |
SlackChannelId | String | If the participant is a Slack channel, the Slack channel id. | |
SupportGroupId | String | If the participant is a Support ticket, the support group id. | |
SupportAgentId | String | If the participant is a Support ticket, the support group id. | |
MSTeamsChannelId | String | If the participant is a Microsoft teams channel, the Teams channel id. |