TicketRelatedInformation
Query Ticket related information in Zendesk.
Table Specific Information
Select
The following queries are processed server side while other filters are processed client side within the 本製品.SELECT * FROM TicketRelatedInformation where TicketId = '2826'
You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any other search criteria will be ignored and an unfiltered response will be returned.
Columns
Name | Type | References | Description |
TicketId | Long |
Tickets.id | The id of the Ticket. |
TopicId | String | Related topic in the Web portal (deprecated feature). | |
JiraIssueIds | String | Jira issues Id. | |
FollowupSourceIds | String | Sources to follow up. | |
FromArchive | Boolean | Is true if the current ticket is archived. | |
Incidents | Integer | A count of related incident occurrences. | |
Url | String | Url. | |
String | X (formerly Twitter) information associated with the ticket |