SideConversationParticipants
Query Side Conversation Participants in Zendesk.
Table Specific Information
Select
The following queries are processed server side while other filters are processed client side within the 本製品.SELECT * FROM SideConversationParticipants WHERE TicketId = 1 SELECT * FROM SideConversationParticipants WHERE TicketId = 1 AND SideConversationId = '5d133b65-576c-11ee-bcb2-bdce8f618e59'
You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any other search criteria will be ignored and an unfiltered response will be returned.
Columns
Name | Type | References | Description |
SideConversationId | String | Side Conversation Id. | |
TicketId | Integer |
Tickets.Id | The parent ticket id of the side conversation. |
UserId | Long | If the participant is an agent, the agent's user id. | |
String | The email address of the participant. | ||
Name | String | The name of the participant. | |
SlackWorkspaceId | String | If the participant is a Slack user or channel, the Slack workspace id. | |
SlackChannelId | String | If the participant is a Slack channel, the Slack channel id. | |
SupportGroupId | String | If the participant is a Support ticket, the support group id. | |
SupportAgentId | String | If the participant is a Support ticket, the support group id. | |
MSTeamsChannelId | String | If the participant is a Microsoft teams channel, the Teams channel id. |