SideConversationEventsMessageTo
Query the list of participants, the message was sent to.
Table Specific Information
Select
The following queries are processed server side while other filters are processed client side within the 本製品.SELECT * FROM SideConversationEventsMessageTo WHERE TicketId = 2 AND SideConversationId = '5d133b65-576c-11ee-bcb2-bdce8f618e59'
You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any other search criteria will be ignored and an unfiltered response will be returned.
Columns
Name | Type | References | Description |
SideConversationEventsId | String | Side Conversation Events Id. | |
TicketId | Integer |
Tickets.Id | The parent ticket id of the side conversation. |
SideConversationId | String | The id of the side conversation the event belongs to. | |
UserId | Long | If the participant is an agent, the agent's user id. | |
String | The email address of the participant. | ||
Name | String | The name of the participant. | |
SlackWorkspaceId | String | If the participant is a Slack user or channel, the Slack workspace id. | |
SlackChannelId | String | If the participant is a Slack channel, the Slack channel id. | |
SupportGroupId | String | If the participant is a Support ticket, the support group id. | |
SupportAgentId | String | If the participant is a Support ticket, the support group id. | |
MSTeamsChannelId | String | If the participant is a Microsoft teams channel, the Teams channel id. |