AttributeValues
Create, Update, Delete and Query the Attribute Values in Zendesk. An attribute value in this API refers to a skill. Skills are associated with an agent and determine the agent's suitability to solve a ticket.
Table Specific Information
Select
The following queries are processed server side while other filters are processed client side within the 本製品.SELECT * FROM AttributeValues WHERE AttributeId = 'd5e889c8-6364-11ee-8493-6361d728a3c9' SELECT * FROM AttributeValues WHERE AttributeId = 'd5e889c8-6364-11ee-8493-6361d728a3c9' AND Id = '5943809a-6f5d-4f6e-8669-e8a65bd3583b'
You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any other search criteria will be ignored and an unfiltered response will be returned.
Insert
The AttributeId and Name fields are required to insert. Allowed for admins.
INSERT INTO AttributeValues (AttributeId, Name) VALUES ('d5e889c8-6364-11ee-8493-6361d728a3c9', 'TestValue')
Update
You must specify the AttributeId and Id of the AttributeValue to update. Allowed for admins.
UPDATE AttributeValues SET Name = 'CData' WHERE AttributeId = 'd5e889c8-6364-11ee-8493-6361d728a3c9' AND Id = '5943809a-6f5d-4f6e-8669-e8a65bd3583b'
Delete
You must specify the AttributeId and Id of the AttributeValue to delete it. Allowed for agents.
DELETE FROM AttributeValues WHERE AttributeId = 'db70666a-6364-11ee-bfc8-7f3b952deb2c' AND Id = '5943809a-6f5d-4f6e-8669-e8a65bd3583b'
Columns
Name | Type | ReadOnly | References | Description |
Id [KEY] | String | True |
Automatically assigned when an attribute value is created. | |
AttributeId | String | False |
Attributes.Id |
The Attribute Id. |
Name | String | False |
The name of the attribute value. | |
url | String | True |
URL of the attribute. | |
CreatedAt | Datetime | True |
When this record was created. | |
UpdatedAt | Datetime | True |
When this record was last updated. |