JDBC Driver for Zendesk

Build 24.0.9060

TicketRelatedInformation

Query Ticket related information in Zendesk.

Table Specific Information

Select

The following queries are processed server side while other filters are processed client side within the driver.
SELECT * FROM TicketRelatedInformation where TicketId = '2826'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any other search criteria will be ignored and an unfiltered response will be returned.

Columns

Name Type References Description
TicketId Long

Tickets.id

The id of the Ticket.
TopicId String Related topic in the Web portal (deprecated feature).
JiraIssueIds String Jira issues Id.
FollowupSourceIds String Sources to follow up.
FromArchive Boolean Is true if the current ticket is archived.
Incidents Integer A count of related incident occurrences.
Url String Url.
Twitter String X (formerly Twitter) information associated with the ticket.

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Build 24.0.9060