Create, update, delete, and query Groups in Zendesk.

Table Specific Information

Select

The following queries are processed server side while other filters are processed client side within the driver.

SELECT * FROM Groups WHERE Id = '123'

SELECT * FROM Groups WHERE UserId = '123'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any other search criteria will be ignored and an unfiltered response will be returned.

Insert

The Name field is required to insert. Allowed for admins.

INSERT INTO Groups (Name) VALUES ('My Group')

Update

You must specify the Id of the group to update it. All fields that are not readonly (readonly="false" in the table) are optional. Allowed for admins.

UPDATE Groups SET Name = 'Interesting Group' WHERE Id = '123'

Delete

You must specify the Id of the group to delete it. Note that you cannot delete the default group of the account. Allowed for admins.

DELETE FROM Groups WHERE Id = '123'

Columns

Name	Type	ReadOnly	References	Description
Id [KEY]	Long	True		Automatically assigned when the ticket is created.
Name	String	False		The name of the group.
CreatedAt	Datetime	True		The time the group was created.
UpdatedAt	Datetime	True		The time of the last update of the group.
Deleted	Boolean	True		Deleted groups get marked as such.
Url	String	True		The API url of this group.
UserId	Long	False		The user id used to query groups.