Create, Update, Delete and Query the Attributes in Zendesk. An attribute in Zendesk refers to a skill type. Skill types are categories of skills.

Table Specific Information

Select

The following queries are processed server side while other filters are processed client side within the connector.

SELECT * FROM Attributes
SELECT * FROM Attributes WHERE Id = 'd5e889c8-6364-11ee-8493-6361d728a3c9'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any other search criteria will be ignored and an unfiltered response will be returned.

Insert

The Name field is required to insert. Allowed for agents.

INSERT INTO Attributes (Name) VALUES ('Test')

Update

You must specify the Id of the Attribute to update. Allowed for admins.

UPDATE Attributes SET Name = 'CData' WHERE Id = 'd5e889c8-6364-11ee-8493-6361d728a3c9'

Delete

You must specify the Id of the Attribute to delete it. Allowed for admins.

DELETE FROM Attributes WHERE Id = 'db70666a-6364-11ee-bfc8-7f3b952deb2c'

Columns

Name	Type	ReadOnly	References	Description
Id [KEY]	String	True		Automatically assigned when an attribute is created.
Name	String	False		The name of the attribute.
url	String	True		URL of the attribute.
CreatedAt	Datetime	True		When this record was created.
UpdatedAt	Datetime	True		When this record was last updated.