Create, delete, and query Article Lables in Zendesk.

Table Specific Information

Select

The following queries are processed server side while other filters are processed client side within the connector.

SELECT * FROM ArticleLabels
SELECT * FROM ArticleLabels WHERE Id = '10552059820828'
SELECT * FROM ArticleLabels WHERE ArticleId = '10480909113756'
SELECT * FROM ArticleLabels WHERE ArticleId = '10480909113756' AND Locale = 'en-us'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any other search criteria will be ignored and an unfiltered response will be returned.

Insert

The ArticleId and Name columns are required to insert. All fields that are not readonly (readonly="false" in the table) are optional. Allowed for Agents.

INSERT INTO ArticleLabels (ArticleId, Name) VALUES (10480909113756, 'Test')

Delete

You must specify the Id of the ArticleLabel to delete it. Allowed for Agents.

DELETE FROM ArticleLabels WHERE Id = '10552125680668'
DELETE FROM ArticleLabels WHERE Id = '13647939064221' AND ArticleId = '10480909113756'

Columns

Name	Type	ReadOnly	References	Description
Id [KEY]	Long	True		Automatically assigned when the label is created.
Name	String	False		The actual name of the label.
CreatedAt	Datetime	True		The time at which the label was created.
UpdatedAt	Datetime	True		The time at which the label was last updated.
Url	String	True		The API url of this label.

Pseudo-Columns

Pseudo column fields are used in the WHERE clause of SELECT statements and offer a more granular control over the tuples that are returned from the data source.

Name	Type	Description
ArticleId	Long	The unique ID of the article.
Locale	String	The locale the item is displayed in.