ArticleComments
Create, Update, Delete and Query the Article Comments in Zendesk.
Table Specific Information
Select
The following queries are processed server side while other filters are processed client side within the connector.SELECT * FROM ArticleComments WHERE UserId = '19128124956177' SELECT * FROM ArticleComments WHERE ArticleId = '19206579478289' SELECT * FROM ArticleComments WHERE ArticleId = '19206579478289' AND Locale = 'en-us' SELECT * FROM ArticleComments WHERE ArticleId = '19206579478289' AND Id = '19244072685969' SELECT * FROM ArticleComments WHERE ArticleId = '19206579478289' AND Id = '19244072685969' AND Locale = 'en-us'
You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any other search criteria will be ignored and an unfiltered response will be returned.
Insert
The Locale, ArticleId and Body fields are required to insert. Allowed for End users.
INSERT INTO ArticleComments (ArticleId, Locale, Body, NotifySubscribers) VALUES ('19206579478289', 'en-us', 'Sample Comment Body', false)
Update
You must specify the ArticleId and Id of the comment to update. Allowed for Agents and the end user who created the comment.
UPDATE ArticleComments SET Body = 'Updated Comment' WHERE ArticleId = '19206579478289' AND Id = '19268721555473'
Delete
You must specify the Id of the Comment and ArticleId to delete it. Allowed for Agents and the end user who created the comment.
DELETE FROM ArticleComments WHERE ArticleId = '19206579478289' AND Id = '19269079247633'
Columns
| Name | Type | ReadOnly | References | Description |
| Id [KEY] | Long | True |
Automatically assigned when the comment is created. | |
| AuthorId | Long | False |
The id of the author of this comment. Writable on create by Help Center managers. | |
| Body | String | False |
The comment made by the author. | |
| Locale | String | False |
The locale in which this comment was made. | |
| url | String | True |
The API url of this comment. | |
| HtmlUrl | String | True |
The url at which the comment is presented in Help Center. | |
| NonAuthorEditorId | Long | True |
The user id of whoever performed the most recent (if any) non-author edit. A non-author edit consists of an edit make by a user other than the author that creates or updates the body or author_id. Note that only edits made after May 17, 2021 will be reflected in this field. If no non-author edits have occured since May 17, 2021, then this field will be null. | |
| NonAuthorUpdatedAt | Datetime | True |
When the comment was last edited by a non-author user. | |
| SourceId | Long | True |
The id of the item on which this comment was made. | |
| SourceType | String | True |
The type of the item on which this comment was made. Currently only supports 'Article'. | |
| VoteCount | Integer | True |
The total number of upvotes and downvotes. | |
| VoteSum | Integer | True |
The sum of upvotes (+1) and downvotes (-1), which may be positive or negative. | |
| CreatedAt | Datetime | False |
The time the comment was created. Writable on create by Help Center managers. | |
| UpdatedAt | Datetime | True |
The time at which the comment was last updated. |
Pseudo-Columns
Pseudo column fields are used in the WHERE clause of SELECT statements and offer a more granular control over the tuples that are returned from the data source.
| Name | Type | Description |
| ArticleId | Long |
The Id of the Article. |
| UserId | Long |
The Id of the User. |
| NotifySubscribers | Boolean |
Supplying a notify_subscribers property with a value of false will prevent subscribers to the comment's article from receiving a comment creation email notification. This can be helpful when creating many comments at a time. |