CData Python Connector for Zendesk

Build 23.0.8839

ArticleAttachments

Query and Delete Acticle Attachment in Zendesk.

Table Specific Information

Select

The following queries are processed server side while other filters are processed client side by the connector. Allowed for Agents and End users, as long as they can view the associated article.

SELECT * FROM ArticleAttachments WHERE ArticleId = '18214155815057'
SELECT * FROM ArticleAttachments WHERE Id = '18470148791057'
SELECT * FROM ArticleAttachments WHERE Id = '18470148791057' AND Locale='en-us' AND ArticleId = '18214155815057'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any other search criteria will be ignored and an unfiltered response will be returned.

Delete

You must specify the Id of the ArticleAttachments to delete it. Allowed for agents.

DELETE FROM ArticleAttachments WHERE Id = '18460736594833'

Columns

Name Type ReadOnly References Description
Id [KEY] Long True

Assigned ID when the article attachment is created

ArticleId Long True

Articles.Id

The associated article, if present

ContentType String True

The file type. Example: image/png

ContentUrl String True

URL where the attachment file can be downloaded

CreatedAt Datetime True

The time the article attachment was created

DisplayFileName String True

display_file_name

FileName String True

The file name

Inline Boolean True

The attached file is shown in the admin interface for inline attachments. Its URL can be referenced in the article's HTML body. Inline attachments are image files directly embedded in the article body. If false, the attachment is listed in the list of attachments. The default value is false

RelativePath String True

relative_path

Size Integer True

The attachment file size in bytes

UpdatedAt Datetime True

The time the article attachment was last updated

Url String True

The URL of the article attachment

AttachmentsResponse String True

Content of the attachments

Pseudo-Columns

Pseudo column fields are used in the WHERE clause of SELECT statements and offer a more granular control over the tuples that are returned from the data source.

Name Type Description
Locale String

The locale that the article attachments is being displayed in

IsInline Boolean

Boolean value that represents Article is inline or not.

Base64EncodedResponse Boolean

Raw response gets converted into base64encoded

The default value is true.

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Build 23.0.8839