The CData ADO.NET Provider for Zendesk enables you to take advantage of the bulk load support in Zendesk through ZendeskDataAdapters. You can use the Batch API to execute related SQL data manipulation statements simultaneously. The provider translates all SQL queries in the batch into a single request.

Using the ADO.NET Batch API

Performing a batch update consists of the following basic steps:

1. Define custom parameterized SQL statements in ZendeskCommand objects.
2. Set the UpdatedRowSource property of the ZendeskCommand object to "UpdateRowSource.None".
3. Assign the ZendeskCommand objects to the ZendeskDataAdapter.
4. Add the parameters to the command.
5. Call the ZendeskDataAdapter's Update method. Pass in a DataSet or DataTable containing your changes.

Controlling Batch Size

Depending on factors such as the size of the request, your network resources, and the performance of the server, you may gain performance by executing several smaller batch requests. You can control the size of each batch by setting the ZendeskDataAdapter's UpdateBatchSize property to a positive integer.

Bulk INSERT

The following code prepares a single batch that inserts records in bulk and retrieves the new records' Ids. The example executes a batch INSERT of new DataRows, which have the "Added" state.

C#

ZendeskDataAdapter adapter = new ZendeskDataAdapter();

using (ZendeskConnection conn = new ZendeskConnection("URL=https://subdomain.zendesk.com;User=my@email.com;Password=test123;")) {
  conn.Open();
  adapter.InsertCommand = conn.CreateCommand();
  adapter.InsertCommand.CommandText = "INSERT INTO Tickets (Subject) VALUES (@Subject)";
  adapter.InsertCommand.UpdatedRowSource = UpdateRowSource.None;
  adapter.InsertCommand.Parameters.Add("@Subject", "Subject");

  DataTable batchDataTable = new DataTable();
  batchDataTable.Columns.Add("Subject", typeof(string));
  batchDataTable.Rows.Add("Jon Doe");
  batchDataTable.Rows.Add("John");
  adapter.UpdateBatchSize = 2;
  adapter.Update(batchDataTable);

  ZendeskCommand cmd = new ZendeskCommand("SELECT * FROM LastResultInfo#TEMP", conn);
  adapter = new ZendeskDataAdapter(cmd);
  DataTable res = new DataTable();
  adapter.Fill(res);
  foreach (DataRow row in res.Rows) 
    foreach(DataColumn col in res.Columns)
      Console.Write("{0}: {1}", col.ColumnName, row[col]);
}

VB.NET

 
Dim adapter As New ZendeskDataAdapter()

Using conn As New ZendeskConnection("URL=https://subdomain.zendesk.com;User=my@email.com;Password=test123;")
  conn.Open()
  adapter.InsertCommand = conn.CreateCommand()
  adapter.InsertCommand.CommandText = "INSERT INTO Tickets (Id) VALUES (@Subject)"
  adapter.InsertCommand.UpdatedRowSource = UpdateRowSource.None
  adapter.InsertCommand.Parameters.Add("@Subject", "Subject")

  Dim batchDataTable As New DataTable()
  batchDataTable.Columns.Add("Subject", GetType(String))
  batchDataTable.Rows.Add("John")
  batchDataTable.Rows.Add("Jon Doe")
  adapter.UpdateBatchSize = 2
  adapter.Update(batchDataTable)

  Dim cmd As New ZendeskCommand("SELECT * FROM LastResultInfo#TEMP", conn)
  adapter = New ZendeskDataAdapter(cmd)
  Dim res As New DataTable()
  adapter.Fill(res)
  For Each row As DataRow In res.Rows 
    For Each col As DataColumn In res.Columns
      Console.WriteLine("{0}: {1}", col.ColumnName, row(col))
    Next
  Next
End Using

Bulk Update

A batch update additionally requires the primary key of each row to update. The following example executes a batch for all DataRow records with a "Modified" state:

C#

ZendeskDataAdapter adapter = new ZendeskDataAdapter();

using (ZendeskConnection conn = new ZendeskConnection("URL=https://subdomain.zendesk.com;User=my@email.com;Password=test123;")) { 
  conn.Open();
  adapter.UpdateCommand = conn.CreateCommand();
  adapter.UpdateCommand.CommandText = "UPDATE Tickets SET Subject=@Subject WHERE Id=@Id";
  adapter.UpdateCommand.Parameters.Add("@Subject", "Subject");
  adapter.UpdateCommand.Parameters.Add("@Id", "Id");
  adapter.UpdateCommand.UpdatedRowSource = UpdateRowSource.None; 
  adapter.UpdateBatchSize = 2;
  adapter.Update(dataTable);
}

VB.NET

 
Dim adapter As New ZendeskDataAdapter()

Using conn As New ZendeskConnection("URL=https://subdomain.zendesk.com;User=my@email.com;Password=test123;")
  conn.Open()
  adapter.UpdateCommand = conn.CreateCommand()
  adapter.UpdateCommand.CommandText = "UPDATE Tickets SET Subject=@Subject WHERE Id=@Id"
  adapter.UpdateCommand.Parameters.Add("@Subject", "Subject")
  adapter.UpdateCommand.Parameters.Add("@Id", "Id")
  adapter.UpdateCommand.UpdatedRowSource = UpdateRowSource.None
  adapter.UpdateBatchSize = 2
  adapter.Update(dataTable)
End Using

Bulk Delete

The following code prepares a single batch that deletes records in bulk. The primary key for each row is required. The following example executes a batch for all DataRow records with a "Deleted" state:

C#

ZendeskDataAdapter adapter = new ZendeskDataAdapter();

using (ZendeskConnection conn = new ZendeskConnection("URL=https://subdomain.zendesk.com;User=my@email.com;Password=test123;")) {
  conn.Open();
  adapter.DeleteCommand = conn.CreateCommand();
  adapter.DeleteCommand.CommandText = "DELETE FROM Tickets WHERE Id=@Id";
  adapter.DeleteCommand.Parameters.Add("@Id", "Id");
  adapter.DeleteCommand.UpdatedRowSource = UpdateRowSource.None; 
  adapter.UpdateBatchSize = 2;
  adpater.Update(table);
}

VB.NET

Dim adapter As New ZendeskDataAdapter()

Using conn As New ZendeskConnection("URL=https://subdomain.zendesk.com;User=my@email.com;Password=test123;")
  conn.Open()
  adapter.DeleteCommand = conn.CreateCommand()
  adapter.DeleteCommand.CommandText = "DELETE FROM Tickets WHERE Id=@Id"
  adapter.DeleteCommand.Parameters.Add("@Id", "Id")
  adapter.DeleteCommand.UpdatedRowSource = UpdateRowSource.None 
  adapter.UpdateBatchSize = 2
  adpater.Update(table)
End Using