Create, update, delete, and query SharingAgreements in Zendesk.

Table Specific Information

Select

The following queries are processed server side while other filters are processed client side within the adapter.

SELECT * FROM SharingAgreements

SELECT * FROM SharingAgreements WHERE Id = '123'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any other search criteria will be ignored and an unfiltered response will be returned.

Insert

The RemoteSubdomain field is required to insert. Allowed for agents.

INSERT INTO SharingAgreements(RemoteSubdomain) VALUES('Foo')

Update

You must specify the Id of the SharingAgreement to update. Only Status is allowed to be updated. Allowed for agents.

UPDATE SharingAgreements SET Status='accepted' WHERE Id = '123'

Delete

You must specify the Id of the SharingAgreement to delete it. Allowed for agents.

DELETE FROM SharingAgreements WHERE Id = '123'

Columns

Name	Type	ReadOnly	References	Description
Id [KEY]	Long	True		Automatically assigned upon creation.
Name	String	True		Name of this sharing agreement.
Type	String	True		Can be one of the following: 'inbound', 'outbound'.
Status	String	False		Can be one of the following: 'accepted', 'declined', 'pending', 'inactive'.
PartnerName	String	True		Can be one of the following: 'jira', null.
RemoteSubdomain	String	False		Subdomain of the remote account or null if not associated with an account.
CreatedAt	Datetime	True		The time the record was created.