TDV Adapter for Zendesk

Build 22.0.8462

Groups

Create, update, delete, and query Groups in Zendesk.

Table Specific Information

Select

The following queries are processed server side while other filters are processed client side within the adapter.
SELECT * FROM Groups

SELECT * FROM Groups WHERE Id = '123'

SELECT * FROM Groups WHERE UserId = '123'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any other search criteria will be ignored and an unfiltered response will be returned.

Insert

The Name field is required to insert. Allowed for admins.

INSERT INTO Groups(Name) VALUES('My Group')

Update

You must specify the Id of the group to update it. All fields that are not readonly (readonly="false" in the table) are optional. Allowed for admins.

UPDATE Groups SET Name='Interesting Group' WHERE Id='123'

Delete

You must specify the Id of the group to delete it. Note that you cannot delete the default group of the account. Allowed for admins.

DELETE FROM Groups WHERE Id='123'

Columns

Name Type ReadOnly References Description
Id [KEY] Long True

Automatically assigned when the ticket is created.

Name String False

The name of the group.

CreatedAt Datetime True

The time the group was created.

UpdatedAt Datetime True

The time of the last update of the group.

Deleted Boolean True

Deleted groups get marked as such.

Url String True

The API url of this group.

Pseudo-Columns

Pseudo column fields are used in the WHERE clause of SELECT statements and offer a more granular control over the tuples that are returned from the data source.

Name Type Description
UserId Long

The user id used to query groups

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Build 22.0.8462