TDV Adapter for Zendesk

Build 22.0.8462

Brands

Create, delete, update, and query Brands in Zendesk.

Table Specific Information

Select

The following queries are processed server side while other filters are processed client side within the adapter.
SELECT * FROM Brands

SELECT * FROM Brands WHERE Id = '123'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any other search criteria will be ignored and an unfiltered response will be returned.

Insert

The Name and Subdomain fields are required to insert. Allowed for admins.

INSERT INTO Brands (Name, Subdomain) VALUES ('Brand 1', 'brand1')

Update

You must specify the Id of the automation to update. Allowed for agents.

UPDATE Brands SET Name='Brand 2', Subdomain='brand2', HostMapping='brand2.com', Active=true  WHERE Id = '123'

Delete

You must specify the Id of the automation to delete it. Allowed for agents.

DELETE FROM Brands WHERE Id = '123'

Columns

Name Type ReadOnly References Description
Id [KEY] Long False

Automatically assigned when the brand is created.

Name String False

The name of the brand.

CreatedAt Datetime False

The time the brand was created.

UpdatedAt Datetime False

The time of the last update of the brand.

BrandUrl String False

The url of the brand.

HasHelpCenter Boolean False

If the brand has a Help Center.

HelpCenterState String False

The state of the Help Center: enabled, disabled, or restricted.

Active Boolean False

If the brand is set as active.

Default Boolean False

Is the brand the default brand for this account.

LogoId Long False

The id of logo image for this brand.

LogoUrl String False

The url of logo image for this brand.

LogoFileName String False

The name of logo image for this brand.

LogoContentUrl String False

The content url of logo image for this brand.

LogoMappedContentUrl String False

The mapped content url of logo image for this brand.

LogoContentType String False

The content type of logo image for this brand.

LogoSize Integer False

The size of logo image for this brand.

TicketFormIds String False

The ids of ticket forms that are available for use by a brand.

HostMapping String False

The hostmapping to this brand, if any (only admins view this key).

Subdomain String False

The subdomain of the brand.

SignatureTemplate String False

The signature template for a brand.

Url String False

The API url of this brand.

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Build 22.0.8462