TDV Adapter for Zendesk

Build 22.0.8462

Changelog

General Changes

DateBuild
Number
Change
Type
Description
01/10/20228410ZendeskChanged
  • Updated TicketId column as composite key in the Collaborators view.
01/04/20228404ZendeskChanged
  • Changed Collaborators.UpdatedAt datatype from date to datetime.
12/30/20228399ZendeskAdded
  • Added CreatedAt, UpdatedAt, Url, AgentConditions, EndUserConditions columns to the TicketForms table.
12/14/20228383GeneralChanged
  • Added the Default column to the sys_procedureparameters table.
12/02/20228371ZendeskAdded
  • Added IncludeCustomObjects property to fetch Custom Objects.
  • Added CustomObjects table.
  • Added CustomObjectField view.
11/11/20228350ZendeskAdded
  • Added Attachments.UpdatedAt Pseudo column.
11/02/20228341ZendeskAdded
  • Added Embedded OAuth support.
09/30/20228308GeneralChanged
  • Added the IsPath column to the sys_procedureparameters table.
09/22/20228300ZendeskAdded
  • Added the Calls table.
08/17/20228264GeneralChanged
  • We now support handling the keyword "COLLATE" as standard function name as well.
02/11/20228077ZendeskAdded
  • Added support for new tables Article and ArticleAttacments.
02/03/20228069ZendeskAdded
  • Added support for Count to be calculated server side on the Users table. This is only supported in limited cases where Group By and Having are not used.
11/09/20217977ZendeskAdded
  • Added cursor based pagination support for ActivityStream, Automations, Macros, SatisfactionRatings, SupportAddresses, SuspendedTickets, TicketMetrics and Views tables. Previously these tables used limit / offset pagination, which is subject to strict rate limits from Zendesk.
10/05/20217942ZendeskAdded
  • Added support to use the Incremental API for the TicketMetrics table.
09/23/20217930ZendeskAdded
  • Added a new connection property - IncludeDeleted. If set to true, the driver will include deleted Tickets when using the Incremental API.
09/16/20217923ZendeskAdded
  • Added the Solved_At column to the Tickets table when using the Incremental API.

Changed
  • Changed the Solved column to a pseudo column for Tickets table and changed the datatype to Date. Solved does not actually return with any value, but it is an available input that may be passed to Zendesk when the connection property UseIncrementalAPI=false.
09/02/20217915GeneralAdded
  • Added support for the STRING_SPLIT table-valued function in the CROSS APPLY clause.
08/07/20217889GeneralChanged
  • Added the KeySeq column to the sys_foreignkeys table.
08/06/20217888GeneralChanged
  • Added the new sys_primarykeys system table.
07/23/20217874GeneralChanged
  • Updated the Literal Function Names for relative date/datetime functions. Previously relative date/datetime functions resolved to a different value when used in the projection vs te predicate. Ie: SELECT LAST_MONTH() AS lm, Col FROM Table WHERE Col > LAST_MONTH(). Formerly the two LAST_MONTH() methods would resolve to different datetimes. Now they will match.
  • As a replacement for the previous behavior, the relative date/datetime functions in the criteria may have an 'L' appended to them. Ie: WHERE col > L_LAST_MONTH(). This will continue to resolve to the same values that previously were calculated in the criteria. Note that the "L_" prefix will only work in the predicate - it not available for the projection.
07/08/20217859GeneralAdded
  • Added the TCP Logging Module for the logging information happening on the TCP wire protocol. The transport bytes that are incoming and ongoing will be logged at verbosity=5.
04/23/20217785GeneralAdded
  • Added support for handling client side formulas during insert / update. For example: UPDATE Table SET Col1 = Concat(Col1, " - ", Col2) WHERE Col2 LIKE 'A%'
04/23/20217783GeneralChanged
  • Updated how display sizes are determined for varchar primary key and foreign key columns so they will match the reported length of the column.
04/16/20217776GeneralAdded
  • Non-conditional updates between two columns is now available to all drivers. For example: UPDATE Table SET Col1=Col2

Changed
  • Reduced the length to 255 for varchar primary key and foreign key columns.
  • Updated implicit and metadata caching to improve performance and support for multiple connections. Old metadata caches are not compatible - you would need to generate new metadata caches if you are currently using CacheMetadata.
  • Updated index naming convention to avoid duplicates
  • Updated and standardized Getting Started connection help.
  • Added the Advanced Features section to the help of all drivers.
  • Categorized connection property listings in the help for all editions.
04/15 /20217775GeneralChanged
  • Kerberos authentication is updated to use TCP by default, but will fall back to UDP if a TCP connection cannot be established

Copyright (c) 2023 CData Software, Inc. - All rights reserved.
Build 22.0.8462