TDV Adapter for Zendesk

Build 22.0.8462

Stored Procedures

Stored procedures are function-like interfaces that extend the functionality of the adapter beyond simple SELECT/INSERT/UPDATE/DELETE operations with Zendesk.

Stored procedures accept a list of parameters, perform their intended function, and then return, if applicable, any relevant response data from Zendesk, along with an indication of whether the procedure succeeded or failed.

Zendesk Adapter Stored Procedures

Name Description
DeleteTicketsPermanently This will enqueue a ticket permanent deletion job and return a payload with the status of the jobs.
GetOAuthAccessToken Gets an authentication token from Zendesk.
GetOAuthAuthorizationURL Gets the authorization URL that must be opened separately by the user to grant access to your application. Only needed when developing Web apps. You will request the OAuthAccessToken from this URL.
MergeTickets Merges one or more tickets into the target ticket.
RecoverSuspendedTicket Recover a previously suspended ticket.
RestoreTicket Restore a previously deleted ticket.

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Build 22.0.8462