This section describes how to set up ODBC connectivity and configure DSNs on several Linux distributions: Debian-based systems, like Ubuntu, and Red Hat Linux platforms, like Red Hat Enterprise Linux (RHEL) and Fedora.

Minimum Linux Versions

Here are the minimum supported versions for Red Hat-based and Debian-based systems:

Installing the Driver Dependencies

Run the following commands as root or with sudo to install the necessary dependencies:

• Debian/Ubuntu:
  

  apt-get install libc6 libstdc++6 zlib1g libgcc1

• RHEL/Fedora:
  

  yum install glibc libstdc++ zlib libgcc

Installing the Driver

You can use standard package management systems to install the driver.

On Debian-based systems, like Ubuntu, run the following command with root or sudo:

dpkg -i /path/to/driver/setup/ActCRMODBCDriverforUnix.deb 

On systems that support the RPM package format, run the following command with root or sudo:

rpm -ivh /path/to/driver/ActCRMODBCDriverforUnix.rpm 

Licensing the Driver

Run the following commands to license the driver. To activate a trial, omit the <key> input.

cd /opt/cdata/cdata-odbc-driver-for-actcrm/bin/
sudo ./install-license.sh <key>

Connecting through the Driver Manager

The driver manager loads the driver and passes function calls from the application to the driver. You need to register the driver with the driver manager and you define DSNs in the driver manager's configuration files.

The driver installation registers the driver with the unixODBC driver manager and creates a system DSN. The unixODBC driver manager can be used from Python and from many other applications. Your application may embed another driver manager.

Creating the DSN

See Using unixODBC to install unixODBC and configure DSNs. See Using the DataDirect Driver Manager to create a DSN to connect to OBIEE, Informatica, and SAS.

Connecting to Act! CRM

You can connect to either Act! CRM or Act! Premium Cloud. Set the following to connect:

• User: The username used to authenticate to the Act! database.
• Password: The password used to authenticate to the Act! database.
• URL: The URL where the Act! CRM account is hosted. For example: http://serverName/.
• ActDatabase: The name of the Act! database you want to connect to. This is found by going to the About Act! Premium menu of your account, found at the top right of the page, in the ? menu. Use the Database Name in the window that appears.
• ActCloudRegion (Act! Premium Cloud only): The Region of the Act! Premium Cloud account.

Caching Metadata

Note that retrieving ActCRM metadata can be expensive. It is advised that you set the CacheMetadata property to store the metadata locally.

Set the Driver Encoding

The ODBC drivers need to specify which encoding to use with the ODBC Driver Manager. By default, the CData ODBC Drivers for Unix are configured to use UTF-16 which is compatible with unixODBC, but other Driver Managers may require alternative encoding.

Alternatively, if you are using the ODBC driver from an application that uses the ANSI ODBC API it may be necessary to set the ANSI code page. For example, to import Japanese characters in an ANSI application, you can specify the code page in the config file '/opt/cdata/cdata-odbc-driver-for-actcrm/lib/cdata.odbc.actcrm.ini':

[Driver]
AnsiCodePage = 932