Establishing a Connection

Create a connection to Act! CRM by navigating to the Connections page in the Sync App application and selecting the corresponding icon in the Add Connections panel. If the Act! CRM icon is not available, click the Add More icon to download and install the Act! CRM connector from the CData site.

Required properties are listed under the Settings tab. The Advanced tab lists connection properties that are not typically required.

Connecting to Act! CRM

You can connect to either Act! CRM or Act! Premium Cloud. Set the following to connect:

User: The username used to authenticate to the Act! database.
Password: The password used to authenticate to the Act! database.
URL: The URL where the Act! CRM account is hosted. For example: http://serverName/.
ActDatabase: The name of the Act! database you want to connect to. This is found by going to the About Act! Premium menu of your account, found at the top right of the page, in the ? menu. Use the Database Name in the window that appears.
ActCloudName (Act! Premium Cloud only): The handle assigned to the Act! Premium Cloud account. It is found in the browser's address field when opening the online account, in the form https://eup1-iis-04.eu.hosted.act.com/ActCloudName.

Advanced Features

This section details a selection of advanced features of the Act! CRM Sync App.

User Defined Views

The Sync App allows you to define virtual tables, called user defined views, whose contents are decided by a pre-configured query. These views are useful when you cannot directly control queries being issued to the drivers. See User Defined Views for an overview of creating and configuring custom views.

SSL Configuration

Use SSL Configuration to adjust how Sync App handles TLS/SSL certificate negotiations. You can choose from various certificate formats; see the SSLServerCert property under "Connection String Options" for more information.

Firewall and Proxy

Configure the Sync App for compliance with Firewall and Proxy, including Windows proxies and HTTP proxies. You can also set up tunnel connections.

Query Processing

The Sync App offloads as much of the SELECT statement processing as possible to Act! CRM and then processes the rest of the query in memory (client-side).

See Query Processing for more information.

Logging

See Logging for an overview of configuration settings that can be used to refine CData logging. For basic logging, you only need to set two connection properties, but there are numerous features that support more refined logging, where you can select subsets of information to be logged using the LogModules connection property.

SSL Configuration

Customizing the SSL Configuration

By default, the Sync App attempts to negotiate SSL/TLS by checking the server's certificate against the system's trusted certificate store.

To specify another certificate, see the SSLServerCert property for the available formats to do so.

Firewall and Proxy

Connecting Through a Firewall or Proxy

HTTP Proxies

To connect through the Windows system proxy, you do not need to set any additional connection properties. To connect to other proxies, set ProxyAutoDetect to false.

In addition, to authenticate to an HTTP proxy, set ProxyAuthScheme, ProxyUser, and ProxyPassword, in addition to ProxyServer and ProxyPort.

Other Proxies

Set the following properties:

To use a proxy-based firewall, set FirewallType, FirewallServer, and FirewallPort.
To tunnel the connection, set FirewallType to TUNNEL.
To authenticate, specify FirewallUser and FirewallPassword.
To authenticate to a SOCKS proxy, additionally set FirewallType to SOCKS5.

Data Model

CData Sync App models entities in the Act! CRM Premium APIs as relational Views. The Sync App models Act! Premium on-premises and Act! Premium Cloud accounts as relational databases, surfacing Contacts, Activities, Opportunities, and other objects as database tables. Act! Premium for Desktop is also supported; however, a subscription is required to use the API.

Views

The views are defined in schema files, .rsd files with a simple format that makes them easy to edit. Set the Location property to the path to the folder containing the .rsd files.

Tables

The Sync App models the data in Act! CRM into a list of tables that can be queried using standard SQL statements.

Generally, querying Act! CRM tables is the same as querying a table in a relational database. Sometimes there are special cases, for example, including a certain column in the WHERE clause might be required to get data for certain columns in the table. This is typically needed for situations where a separate request must be made for each row to get certain columns. These types of situations are clearly documented at the top of the table page linked below.

Act! CRM Connector for CData Sync Tables


Name	Description
Activities	Create, update, delete and query the Activities in your Act! CRM database.
Companies	Create, update, delete and query the Companies created in your Act! CRM database.
ContactNotes	Query and delete the Notes for a given Act! CRM Contact.
Contacts	Create, update, delete and query the Contacts in your Act! CRM database.
GroupContacts	Query and delete the Contacts belonging to a Group.
Groups	Create, update, delete and query the Groups participating in your Act! CRM database.
Notes	Create, update, delete and query the Notes in your Act! CRM database.
Opportunities	Create, update, delete and query the Opportunities in your Act! CRM database.
OpportunityCompanies	Query and delete the Companies related to an Act! CRM opportunity.
OpportunityContacts	Query and delete the Contacts associated with an Opportunity.
OpportunityGroups	Query and delete the Act! CRM Groups associated with an Opportunity.
OpportunityProducts	Update, delete and query the Products associated with an Opportunity.
Products	Create, update, delete and query the Products in your Act! CRM database.

Activities

Create, update, delete and query the Activities in your Act! CRM database.

Table Specific Information

Select

Id supports the '=' operator.
Subject supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Created supports the '<=,<,=,!=,>,>=' operator.
ActivityPriorityName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ActivityTypeName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentDisplayName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentFileExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentFileName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentFileSize supports the '<=,<,=,!=,>,>=' operator.
AttachmentFileSizeDisplay supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentFileType supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentLastModified supports the '<=,<,=,!=,>,>=' operator.
AttachmentPersonal supports the '=' operator.
Details supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Edited supports the '<=,<,=,!=,>,>=' operator.
EndTime supports the '<=,<,=,!=,>,>=' operator.
IsCleared supports the '=' operator.
IsPrivate supports the '=' operator.
IsTimeless supports the '=' operator.
Location supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
RecurSpecFrequency supports the '<=,<,=,!=,>,>=' operator.
RecurSpecIsEndless supports the '=' operator.
RecurSpecMonth supports the '<=,<,=,!=,>,>=' operator.
RecurSpecRecurType supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
RecurSpecSeriesEnd supports the '<=,<,=,!=,>,>=' operator.
RecurSpecSeriesStart supports the '<=,<,=,!=,>,>=' operator.
StartTime supports the '<=,<,=,!=,>,>=' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to the supported fields. The Sync App processes other filters client-side within the Sync App. For example, the following queries are processed server side:

SELECT * FROM Activities WHERE Location = 'London'

SELECT * FROM Activities WHERE Subject = 'Team meeting'

Insert

To insert a activity, you must specify atleast one contact, start time and end time.

INSERT INTO Activities(ContactsAggregate, StartTime, EndTime) VALUES ('123456', '2020-01-27 10:00:000', '2020-01-31 10:00:00')

Update

Any column where ReadOnly=False can be updated. Specify the Activity Id when updating a group

UPDATE Activities SET ActivityPriorityId = 1, isPrivate = false WHERE Id = '12345'

Delete

Activities can be deleted by providing an Id and issuing a DELETE statement.

DELETE FROM Activities WHERE Id = '12345'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	ReadOnly	Description
Id [KEY]	String	True	A unique identifier that represents the activity.
ActivityPriorityId	Integer	False	Activity Priority value
ActivityPriorityName	String	False	Displays the priority of the activity.
ActivityTypeName	String	True	Displays the type of the activity.
AttachmentDisplayName	String	False	Gets presentation name of the attachment.
AttachmentFileExtension	String	False	Gets the extension of the Attachment
AttachmentFileName	String	False	Gets a string representing the directory's full path.
AttachmentFileSize	Int	False	Gets the size (bytes) of the attachments.
AttachmentFileSizeDisplay	String	False	Gets the displayable text representation of the attachment
AttachmentFileType	String	False	Gets the registered system file type name of the attachment
AttachmentLastModified	Datetime	False	Gets the last modified date of the attachment
AttachmentPersonal	Bool	False	Indicates whether the attachment is bound for the personal supplemental files or the workgroup supplemental files.
CompaniesAggregate	String	False	List of companies that are associated to this activity.
ContactsAggregate	String	False	List of contacts that are associated to this activity.
Created	Datetime	True	The date and time the activity was created.
Details	String	False	Additional detailed information about the activity.
Edited	Datetime	True	The date and time the activity was last updated.
EndTime	Datetime	False	The time the activity is to end
GroupsAggregate	String	False	List a groups that are associated to this activity.
IsCleared	Bool	False	Indicates that the activity has been cleared.
IsPrivate	Bool	False	Indicates elevated security that only the creator/owner has access to this activity.
IsTimeless	Bool	False	Indicates whether a specifies action is to be completed at a specific time-of-day.
Location	String	False	Describes the physical location that the activity is to take place.
OpportunitiesAggregate	String	False	List a opportunities that are associated to this activity.
RecurSpecDayDayAsInt	Int	False	An integer representation of the day of the week portion of a recurrence pattern.
RecurSpecDayDaysOfWeek	String	False	Representation of the day of the week portion of a recurrence pattern.
RecurSpecDayDayType	String	False	Describing the day-portion of the recurrence pattern.
RecurSpecDayOrdinal	String	False	Describes recurrence in relative terms for certain recurrence patterns (i.e. First, Third, Last) .
RecurSpecDayTypedDay	String	False	Describing the TypedDay (Day, WeekDay or Weekend Day) for the recurrence pattern when DayType is
RecurSpecFrequency	Int	False	Represents how often for the recurrence patterns
RecurSpecIsEndless	Bool	False	Flag denoting whether an end date has been specified for the pattern. Note: If false, the following defaults are used: For Daily and Weekly: 2 years beyond the start date For Monthly and Yearly: June 6, 2073.
RecurSpecMonth	Int	False	Represents the specific month for certain recurrence patterns
RecurSpecRecurType	String	False	Represents a unit of time used to separate recurences (i.e. Daily, Weekly, Monthly, Yearly).
RecurSpecSeriesEnd	Datetime	False	Specifiying the ending time for a given day.
RecurSpecSeriesStart	Datetime	False	Specifiying the starting time for a given day.
ScheduledBy	String	True	The contact who created this activity.
ScheduledFor	String	False	The name of the activity's organizer.
SeriesID	String	True	A unique identifier that represents the activity. The id that is returned is based on if it is a recurring or not. Recurrent activity: RecurSourceActivityId or Single Occurence activity: ActivityID
StartTime	Datetime	False	The time the activity is to begin
Subject	String	False	A description of the action to be completed.

Companies

Create, update, delete and query the Companies created in your Act! CRM database.

Table Specific Information

Select

Id supports the '=' operator.
Name supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Description supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Division supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
EditedBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Fax supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
FaxExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HierarchyLevel supports the '<=,<,=,!=,>,>=' operator.
IdStatus supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Industry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
NumberOfEmployees supports the '<=,<,=,!=,>,>=' operator.
Phone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
PhoneExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
RecordOwner supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ReferredBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Region supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Revenue supports the '<=,<,=,!=,>,>=' operator.
ShippingAddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
SicCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Territory supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
TickerSymbol supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
TollFreeExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
TollFreePhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Website supports the '<=,<,=,!=,>,>=,CONTAINS' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to the supported fields. The Sync App processes other filters client-side within the Sync App. For example, the following queries are processed server side:

SELECT * FROM Companies WHERE Id = '12345'

SELECT * FROM Companies WHERE Name = 'TSS company'

Insert

To insert a company, you need to specify the Company Name

INSERT INTO Companies (Name) VALUES ('New Company')

Update

Any column where ReadOnly=False can be updated. Specify the Company Id when updating a group

UPDATE Companies SET AddressCity = 'Bangalore', AddressCountry = 'India' WHERE Id = '12345'

Delete

Companies can be deleted by providing an Id and issuing a DELETE statement.

DELETE FROM Companies WHERE Id = '12345'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	ReadOnly	Description
Id [KEY]	String	True	The unique identifier (id) for this company.
Created	Datetime	True	Created date of the company.
Name	String	False	The company's given name.
AddressCity	String	False	An inhabited place of greater size, population, or importance than a town or village.
AddressCountry	String	False	A nation with its own government, occupying a particular territory.
AddressLine1	String	False	Primary street address
AddressLine2	String	False	Secondary street address
AddressLine3	String	False	Miscellaneous street address
AddressPostalCode	String	False	A code of letters and digits added to a postal address to aid in the sorting of mail.
AddressState	String	False	A nation or territory considered as an organized political community under one government.
BillingAddressCity	String	False	An inhabited place of greater size, population, or importance than a town or village.
BillingAddressCountry	String	False	A nation with its own government, occupying a particular territory.
BillingAddressLine1	String	False	Primary street address
BillingAddressLine2	String	False	Secondary street address
BillingAddressLine3	String	False	Miscellaneous street address
BillingAddressPostalCode	String	False	A code of letters and digits added to a postal address to aid in the sorting of mail.
BillingAddressState	String	False	A nation or territory considered as an organized political community under one government.
Description	String	False	A brief written representation or account of this company.
Division	String	False	The name of a smaller part of a parent company tasked with overseeing different types of products or services than those offered by the parent company.
Edited	Datetime	True	Edited data of the company.
EditedBy	String	True	User who edited the company record.
Fax	String	False	The company's fax phone number.
FaxExtension	String	False	The company's fax phone number extension.
HierarchyLevel	Int	False	The positional level of where this company lays within a company hierarchy.
IdStatus	String	False	The relative social or professional position of an individual within a group or organization.
Industry	String	False	Economic activity concerned with the processing of raw materials and manufacture of goods in factories.
NumberOfEmployees	Int	False	The total number of employees that this company operates with.
ParentID	String	True	The unique identifier (id) of the parent company.
Phone	String	False	The company's phone number.
PhoneExtension	String	False	The company's phone number extension.
RecordOwner	String	True	Owner of the company record.
ReferredBy	String	False	Mention or allude to.
Region	String	False	A part of a country, of the world, etc., that is different or separate from other parts in some way.
Revenue	Decimal	False	The amount of money that this company actually receives during a specific period, including discounts and deductions for returned merchandise.
ShippingAddressCity	String	False	An inhabited place of greater size, population, or importance than a town or village.
ShippingAddressCountry	String	False	A nation with its own government, occupying a particular territory.
ShippingAddressLine1	String	False	Primary street address
ShippingAddressLine2	String	False	Secondary street address
ShippingAddressLine3	String	False	Miscellaneous street address
ShippingAddressPostalCode	String	False	A code of letters and digits added to a postal address to aid in the sorting of mail.
ShippingAddressState	String	False	A nation or territory considered as an organized political community under one government.
SicCode	String	False	Standard Industrial Classification (SIC) codes are four-digit numerical codes assigned by the U.S. government to business establishments to identify the primary business of the establishment.
Territory	String	False	Geographical area.
TickerSymbol	String	False	An arrangement of characters (usually letters) representing a particular security listed on an exchange or otherwise traded publicly.
TollFreeExtension	String	False	The company's toll free phone number.
TollFreePhone	String	False	The company's toll free phone number.
Website	String	False	The company's website.

ContactNotes

Query and delete the Notes for a given Act! CRM Contact.

Table Specific Information

Select

Id supports the '=' operator.
ContactId supports the '=' operator.
ManageUserID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
CreateUserID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
IsPrivate supports the '=' operator.
NoteText supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
DisplayDate supports the '<=,<,=,!=,>,>=' operator.
AttachmentDisplayName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentFileName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentLastModified supports the '<=,<,=,!=,>,>=' operator.
AttachmentPersonal supports the '=' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to the supported fields. The Sync App processes other filters client-side within the Sync App. For example, the following queries are processed server side:

SELECT * FROM ContactNotes WHERE ContactId = '12345'

Delete

ContactNotes can be deleted by providing ContactId and Id (Note Id) and issuing a DELETE statement.

DELETE FROM ContactNotes WHERE ContactId = '12345' AND Id = '56789'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	ReadOnly	Description
Id [KEY]	String	False	The unique identifier (id) for a given note.
ContactId [KEY]	String	False	The unique identifier (id) for the contact included in the note.
ManageUserID	String	False	The unique identifier (id) of the user managing the note.
CreateUserID	String	False	The unique identifier (id) of the user who created the note.
IsPrivate	Boolean	False	Indicator if the note is private.
NoteText	String	False	Descriptive text of the note.
NoteTypeID	Long	False	The id of the type of the note.
DisplayDate	Datetime	False	Display date of the note.
Created	Datetime	False	Datetime of the note creation.
Edited	Datetime	False	Datetime of the last edit of the note.
AttachmentDisplayName	String	False	Display name of the attachment.
AttachmentFileExtension	String	False	File extension of the attachment.
AttachmentFileName	String	False	File name of the attachment.
AttachmentFileSize	Long	False	File size of the attachment.
AttachmentFileSizeDisplay	String	False	Display file size of the attachment.
AttachmentFileType	String	False	Type of the attachment file.
AttachmentLastModified	Datetime	False	Last modified datetime of the attachment.
AttachmentPersonal	Boolean	False	Indicator if the attachment is personal.

Contacts

Create, update, delete and query the Contacts in your Act! CRM database.

Table Specific Information

Id supports the '=' operator.
Created supports the '<=,<,=,!=,>,>=' operator.
FullName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Company supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AlternateExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AlternatePhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Birthday supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessPhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Department supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Edited supports the '<=,<,=,!=,>,>=' operator.
EditedBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
EmailAddress supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
FaxExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
FaxPhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
FirstName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomePhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
IdStatus supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
IsUser supports the '=' operator.
JobTitle supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
LastName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
LastResults supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Latitude supports the '<=,<,=,!=,>,>=' operator.
Longitude supports the '<=,<,=,!=,>,>=' operator.
MessengerID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
MiddleName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
MobileExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
MobilePhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
NamePrefix supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
NameSuffix supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
PagerExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
PagerPhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
PersonalEmailAddress supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
RecordOwner supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ReferredBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Salutation supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Website supports the '<=,<,=,!=,>,>=,CONTAINS' operator.

Select

The Sync App uses the Act! CRM API to process search criteria that refer to the supported fields. The Sync App processes other filters client-side within the Sync App. For example, the following queries are processed server side:

SELECT * FROM Contacts WHERE Id = '12345'
 
SELECT * FROM Contacts WHERE FullName = 'Full contact name'

Insert

To insert a contact, you need to specify the contact name.

INSERT INTO Contacts (FirstName) VALUES ('Contact First Name')

Update

Any column where ReadOnly=False can be updated. Specify the Contact Id when updating a group

UPDATE Contacts SET Company = 'User Company' Website = 'UserWebsite.com' WHERE Id = '12345'

Delete

Contacts can be deleted by providing an Id and issuing a DELETE statement.

DELETE FROM Contacts WHERE Id = '12345'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	ReadOnly	Description
Id [KEY]	String	True	The unique identifier (id) for this contact.
Created	Datetime	True	Created date of the contact.
FullName	String	True	The first name, any middle names, and surname of a contact. This may also include name prefixes and sufixes that are defined within Act!
Company	String	False	The organization that this contact is associated with.
AltEmailAddress	String	False	A unique electronic address that an individual can be contacted.
AlternateExtension	String	False	The contact's alternate phone number extension.
AlternatePhone	String	False	The contact's alternate phone number.
Birthday	String	False	The anniversary of the day on which a person was born.
BusinessAddressCity	String	False	An inhabited place of greater size, population, or importance than a town or village.
BusinessAddressCountry	String	False	A nation with its own government, occupying a particular territory.
BusinessAddressLine1	String	False	Primary street address
BusinessAddressLine2	String	False	Secondary street address
BusinessAddressLine3	String	False	Miscellaneous street address
BusinessAddressPostalCode	String	False	A code of letters and digits added to a postal address to aid in the sorting of mail.
BusinessAddressState	String	False	A nation or territory considered as an organized political community under one government.
BusinessExtension	String	False	The contact's business phone number extension.
BusinessPhone	String	False	The contact's business phone number.
CompanyID	String	False	The unique identifier (companyID) for a given companies.
ContactType	String	True	The type of contact: Contact, Secondary, or User.
Department	String	False	An area of special expertise or responsibility.
Edited	Datetime	True	Edited date of the contact.
EditedBy	String	True	User who edited the contact.
EmailAddress	String	False	A unique electronic address that an individual can be contacted.
FaxExtension	String	False	The contact's fax phone number extension.
FaxPhone	String	False	The contact's fax phone number.
FirstName	String	False	A personal given name.
HomeAddressCity	String	False	An inhabited place of greater size, population, or importance than a town or village.
HomeAddressCountry	String	False	A nation with its own government, occupying a particular territory.
HomeAddressLine1	String	False	Primary street address
HomeAddressLine2	String	False	Secondary street address
HomeAddressLine3	String	False	Miscellaneous street address
HomeAddressPostalCode	String	False	A code of letters and digits added to a postal address to aid in the sorting of mail.
HomeAddressState	String	False	A nation or territory considered as an organized political community under one government.
HomeExtension	String	False	The contact's home phone extension.
HomePhone	String	False	The contact's home phone number.
IdStatus	String	False	The relative social or professional position of an individual within a group or organization.
IsUser	Bool	True	An indicator if this contact is also a user within the system.
JobTitle	String	False	The title or position this contact holds.
LastName	String	False	The family name or surname.
LastResults	String	False	Identifies last communication or action with a contact.
Latitude	Decimal	False	The angular distance of a place north or south of the earth's equator, or of a celestial object north or south of the celestial equator, usually expressed in degrees and minutes.
Longitude	Decimal	False	The angular distance of a place east or west of the meridian at Greenwich, England, or west of the standard meridian of a celestial object, usually expressed in degrees and minutes.
MessengerID	String	True	An online identifier alias.
MiddleName	String	False	A name between one's first name and surname.
MobileExtension	String	False	The contact's mobile phone extension.
MobilePhone	String	False	The contact's mobile phone number.
NamePrefix	String	False	A patronymic prefix.
NameSuffix	String	False	Provides additional information about the person that identifies an individual position, educational degree, accreditation, orffice, or honors.
PagerExtension	String	False	The contact's pager phone number extension
PagerPhone	String	False	The contact's pager phone number.
PersonalEmailAddress	String	False	A unique electronic address that an individual can be contacted.
RecordOwner	String	True	Owner user of the contact.
ReferredBy	String	False	Indiciates how this contact came about.
Salutation	String	True	A gesture or utterance made as a greeting or acknowledgment.
Website	String	False	The contact's web site.

GroupContacts

Query and delete the Contacts belonging to a Group.

Table Specific Information

Select

Id supports the '=' operator.
GroupId supports the '=' operator.
FullName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AltEmailAddress supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AlternateExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AlternatePhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Birthday supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessPhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Company supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ContactType supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Department supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
EditedBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
EmailAddress supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
FaxExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
FaxPhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
FirstName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomePhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
IdStatus supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
IsUser supports the '=' operator.
JobTitle supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
LastName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
LastResults supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Latitude supports the '<=,<,=,!=,>,>=' operator.
Longitude supports the '<=,<,=,!=,>,>=' operator.
MessengerID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
MiddleName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
MobileExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
MobilePhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
NamePrefix supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
NameSuffix supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
PagerExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
PagerPhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
PersonalEmailAddress supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
RecordOwner supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ReferredBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Salutation supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Website supports the '<=,<,=,!=,>,>=,CONTAINS' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to FullName and GroupId. The Sync App processes other filters client-side within the Sync App. For example, the following queries are processed server side:

SELECT * FROM GroupContacts WHERE GroupId = '12345'

SELECT * FROM GroupContacts WHERE FullName = 'Contact name'

Delete

GroupContacts can be deleted by providing GroupId and Id (Contact Id) and issuing a DELETE statement.

DELETE FROM GroupContacts WHERE GroupId = '12345' AND Id = '56789'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	ReadOnly	Description
Id [KEY]	String	False	The unique identifier (id) for this contact.
GroupId [KEY]	String	False	The unique identifier (id) of the group to retrieve contacts from.
Created	Datetime	False	Created date of the group.
FullName	String	False	The first name, any middle names, and surname of a contact. This may also include name prefixes and sufixes that are defined within Act!
AltEmailAddress	String	False	A unique electronic address that an individual can be contacted.
AlternateExtension	String	False	The contact's alternate phone number extension.
AlternatePhone	String	False	The contact's alternate phone number.
Birthday	String	False	The anniversary of the day on which a person was born.
BusinessAddressCity	String	False	An inhabited place of greater size, population, or importance than a town or village.
BusinessAddressCountry	String	False	A nation with its own government, occupying a particular territory.
BusinessAddressLine1	String	False	Primary street address
BusinessAddressLine2	String	False	Secondary street address
BusinessAddressLine3	String	False	Miscellaneous street address
BusinessAddressPostalCode	String	False	A code of letters and digits added to a postal address to aid in the sorting of mail.
BusinessAddressState	String	False	A nation or territory considered as an organized political community under one government.
BusinessExtension	String	False	The contact's business phone number extension.
BusinessPhone	String	False	The contact's business phone number.
Company	String	False	The organization that this contact is associated with.
CompanyID	String	False	The unique identifier (companyID) for a given companies.
ContactType	String	False	The type of contact: Contact, Secondary, or User.
Department	String	False	An area of special expertise or responsibility.
Edited	Datetime	False	Edited date of the group.
EditedBy	String	False	User who edited the group.
EmailAddress	String	False	A unique electronic address that an individual can be contacted.
FaxExtension	String	False	The contact's fax phone number extension.
FaxPhone	String	False	The contact's fax phone number.
FirstName	String	False	A personal given name.
HomeAddressCity	String	False	An inhabited place of greater size, population, or importance than a town or village.
HomeAddressCountry	String	False	A nation with its own government, occupying a particular territory.
HomeAddressLine1	String	False	Primary street address
HomeAddressLine2	String	False	Secondary street address
HomeAddressLine3	String	False	Miscellaneous street address
HomeAddressPostalCode	String	False	A code of letters and digits added to a postal address to aid in the sorting of mail.
HomeAddressState	String	False	A nation or territory considered as an organized political community under one government.
HomeExtension	String	False	The contact's home phone extension.
HomePhone	String	False	The contact's home phone number.
IdStatus	String	False	The relative social or professional position of an individual within a group or organization.
IsUser	Bool	False	An indicator if this contact is also a user within the system.
JobTitle	String	False	The title or position this contact holds.
LastName	String	False	The family name or surname.
LastResults	String	False	Identifies last communication or action with a contact.
Latitude	Decimal	False	The angular distance of a place north or south of the earth's equator, or of a celestial object north or south of the celestial equator, usually expressed in degrees and minutes.
Longitude	Decimal	False	The angular distance of a place east or west of the meridian at Greenwich, England, or west of the standard meridian of a celestial object, usually expressed in degrees and minutes.
MessengerID	String	False	An online identifier alias.
MiddleName	String	False	A name between one's first name and surname.
MobileExtension	String	False	The contact's mobile phone extension.
MobilePhone	String	False	The contact's mobile phone number.
NamePrefix	String	False	A patronymic prefix.
NameSuffix	String	False	Provides additional information about the person that identifies an individual position, educational degree, accreditation, orffice, or honors.
PagerExtension	String	False	The contact's pager phone number extension
PagerPhone	String	False	The contact's pager phone number.
PersonalEmailAddress	String	False	A unique electronic address that an individual can be contacted.
RecordOwner	String	False	Owner user of the record.
ReferredBy	String	False	Indiciates how this contact came about.
Salutation	String	False	A gesture or utterance made as a greeting or acknowledgment.
Website	String	False	The contact's web site.

Groups

Create, update, delete and query the Groups participating in your Act! CRM database.

Table Specific Information

Select

Id supports the '=' operator.
Name supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLatitude supports the '<=,<,=,!=,>,>=' operator.
AddressLongitude supports the '<=,<,=,!=,>,>=' operator.
Description supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
EditedBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HierarchyLevel supports the '<=,<,=,!=,>,>=' operator.
ParentID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HasSubgroups supports the '=' operator.
RecordOwner supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
RecordManager supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
IsPrivate supports the '=' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to the supported fields. The Sync App processes other filters client-side within the Sync App. For example, the following query is processed server side:

SELECT * FROM Groups WHERE Name = 'Group name'

Insert

To insert a group, you need to specify the Group Name

INSERT INTO Groups (Name, Description) VALUES ('Group Name', 'This is sample group')

Update

Any column where ReadOnly=False can be updated. Specify the Group Id when updating a group

UPDATE Groups SET isPrivate = false, AddressCity = 'Group City', AddressCountry = 'Group Country' WHERE Id = '12345'

Delete

Groups can be deleted by providing an Id and issuing a DELETE statement.

DELETE FROM Groups WHERE Id = '12345'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	ReadOnly	Description
Id [KEY]	String	True	The unique identifier (id) for a group.
Created	Datetime	True	A timestamp when this group was created
Name	String	False	The name of the group.
AddressCity	String	False	An inhabited place of greater size, population, or importance than a town or village.
AddressCountry	String	False	A nation with its own government, occupying a particular territory.
AddressLine1	String	False	Primary street address
AddressLine2	String	False	Secondary street address
AddressLine3	String	False	Miscellaneous street address
AddressPostalCode	String	False	A code of letters and digits added to a postal address to aid in the sorting of mail.
AddressState	String	False	A nation or territory considered as an organized political community under one government.
AddressLatitude	Decimal	False	The angular distance of a place north or south of the earth's equator, or of a celestial object north or south of the celestial equator, usually expressed in degrees and minutes.
AddressLongitude	Decimal	False	The angular distance of a place east or west of the meridian at Greenwich, England, or west of the standard meridian of a celestial object, usually expressed in degrees and minutes.
Description	String	False	A brief written respresentation of a group.
Edited	Datetime	True	Edited date of the group.
EditedBy	String	True	User who edited the group.
HierarchyLevel	Int	False	The level this group appears in its hierarchy.
ParentID	String	True	The group's parent entity.
HasSubgroups	Bool	False	An indicator if this group contains subgroups.
RecordOwner	String	False	Owner user of the record.
RecordManager	String	True	Manager user of the record.
IsPrivate	Boolean	False	Indicator if the group is private.

Notes

Create, update, delete and query the Notes in your Act! CRM database.

Table Specific Information

Select

Id supports the '=' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to Id. (Note that the Id is a required criteria to query the Notes view) The Sync App processes other filters client-side within the Sync App. For example, the following queries are processed server side:

SELECT * FROM Notes WHERE Id = '2413d3d1-2345-6578-4859-792664d177af'

Insert

To insert a note, you must specify atleast one of the contacts, groups, companies or opportunities.

INSERT INTO Notes (NoteText, Contacts) VALUES ('This is sample note', ['123456'])

Update

Any column where ReadOnly=False can be updated.

UPDATE Notes SET isPrivate = false WHERE Id = 123456

Delete

Notes can be deleted by providing an Id and issuing a DELETE statement.

DELETE FROM Notes WHERE Id = 123456

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	ReadOnly	Description
Id [KEY]	String	True	The unique identifier (id) for a given note.
ManageUserID	String	True	The unique identifier (id) of the user managing the note.
CreateUserID	String	True	The unique identifier (id) of the user who created the note.
IsPrivate	Boolean	False	Indicator if the note is private.
NoteText	String	False	Descriptive text of the note.
NoteTypeID	Long	True	The id of the type of the note.
DisplayDate	Datetime	True	Display date of the note.
Created	Datetime	True	Datetime of the note creation.
Edited	Datetime	True	Datetime of the last edit of the note.
AttachmentDisplayName	String	False	Display name of the attachment.
AttachmentFileExtension	String	False	File extension of the attachment.
AttachmentFileName	String	False	File name of the attachment.
AttachmentFileSize	Long	False	File size of the attachment.
AttachmentFileSizeDisplay	String	False	Display file size of the attachment.
AttachmentLastModified	Datetime	False	Last modified datetime of the attachment.
AttachmentFileType	String	False	Type of the attachment file.
AttachmentPersonal	Boolean	False	Indicator if the attachment is personal.
Companies	String	False	List of companies that are associated to this note entity.
Contacts	String	False	List of contacts that are associated to this note entity.
Groups	String	False	List of groups that are associated to this note entity.
Opportunities	String	False	List of opportunities that are associated to this note entity.

Opportunities

Create, update, delete and query the Opportunities in your Act! CRM database.

Table Specific Information

Select

Id supports the '=' operator.
Created supports the '<=,<,=,!=,>,>=' operator.
Name supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ActualCloseDate supports the '<=,<,=,!=,>,>=' operator.
Competitor supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ContactNames supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Creator supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
DaysOpen supports the '<=,<,=,!=,>,>=' operator.
Edited supports the '<=,<,=,!=,>,>=' operator.
EditedBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
EstimatedCloseDate supports the '<=,<,=,!=,>,>=' operator.
GrossMargin supports the '<=,<,=,!=,>,>=' operator.
IsPrivate supports the '=' operator.
OpenDate supports the '<=,<,=,!=,>,>=' operator.
Probability supports the '<=,<,=,!=,>,>=' operator.
ProductTotal supports the '<=,<,=,!=,>,>=' operator.
Reason supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
RecordOwner supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Source supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
WeightedTotal supports the '<=,<,=,!=,>,>=' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to the supported fields. The Sync App processes other filters client-side within the Sync App. For example, the following query is processed server side:

SELECT * FROM Opportunities WHERE Name = 'Opportunity name'

Insert

To insert a Opportunity, you must specify the Name and EstimatedCloseDate

INSERT INTO Opportunities (Name, EstimatedCloseDate) VALUES ('Sample Opportunity', '2020-01-30')

Update

Any column where ReadOnly=False can be updated.

UPDATE Opportunities SET ContactsAggregate = '123456' WHERE Id = 'f3fd9661-8fab-4fe3-8321-225f2b770f60'

Delete

Opportunities can be deleted by providing an Id and issuing a DELETE statement.

DELETE FROM Opportunities WHERE Id = 'f3fd9661-8fab-4fe3-8321-225f2b770f60'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	ReadOnly	Description
Id [KEY]	String	True	A unique identifier that represents the opportunity.
Created	Datetime	True	Created date of the opportunity.
Name	String	False	The opportunity name.
ActualCloseDate	Datetime	False	The date that the opportunity as closed.
CompaniesAggregate	String	False	List of companies that are associated to this opportunity entity.
Competitor	String	False	Gets the name of the competitor for this opportunity.
ContactNames	String	False	The names of the contacts associated with this opportunity.
ContactsAggregate	String	False	The names of the contacts associated with this opportunity.
Creator	String	False	Indicates elevated security that only the creator has access to this opportunity.
DaysOpen	Int	True	The number of days this opportunity has been opened.
Edited	Datetime	True	The date that this record was edited.
EditedBy	String	True	The user's name that last editied this record.
EstimatedCloseDate	Datetime	False	The date the opportunity is expected to be closed.
GrossMargin	Decimal	False	Represents the net sales less the cost of goods and services sold.
GroupsAggregate	String	False	List a groups that are associated to this opportunity entity.
IsPrivate	Bool	False	Indicates whether this opportunity is private
Manager	String	False	The name of the record manager of this opportunity.
OpenDate	Datetime	False	The date the opportunity was opened.
Probability	Int	False	The likelihood this opportunity will will be won by the close date.
ProductTotal	Decimal	False	The total cost of the product or services.
Reason	String	False	Describs why the opportunity status changed.
RecordOwner	String	False	The user's name that owners this record.
RelatedEntitiesResolver	Bool	False	If true prevents related entities from serializing.
Source	String	False	Describs the source of the opportunity.
StageDescription	String	False	Gets or sets the description of the stage.
StageId	String	False	Gets the unique identifier of the stage.
StageName	String	False	The name of the stage.
StageNumber	Int	False	The ordinal number of the stage.
StageProbability	Int	False	The probability of the stage.
StageProcessDescription	String	False	The description of the stage process.
StageProcessId	String	False	The unique identifier of the stage process.
StageProcessName	String	False	The name of the stage process.
Status	Int	False	The status of the opportunity.
TotalPerCompany	Decimal	False	The average total per associated company.
TotalPerContact	Decimal	False	The average total per associated contact.
TotalPerGroup	Decimal	False	The average total per associated group.
WeightedTotal	Decimal	False	The weight of the product.

OpportunityCompanies

Query and delete the Companies related to an Act! CRM opportunity.

Table Specific Information

Select

Id supports the '=' operator.
OpportunityId supports the '=' operator.
Created supports the '<=,<,=,!=,>,>=' operator.
Name supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Description supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Division supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Edited supports the '<=,<,=,!=,>,>=' operator.
EditedBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Fax supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
FaxExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HierarchyLevel supports the '<=,<,=,!=,>,>=' operator.
IdStatus supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Industry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
NumberOfEmployees supports the '<=,<,=,!=,>,>=' operator.
ParentID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Phone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
PhoneExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
RecordOwner supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ReferredBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Region supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Revenue supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
SicCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Territory supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
TickerSymbol supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
TollFreeExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
TollFreePhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Website supports the '<=,<,=,!=,>,>=,CONTAINS' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to the supported fields. The Sync App processes other filters client-side within the Sync App. For example, the following queries are processed server side:

SELECT * FROM OpportunityCompanies WHERE OpportunityId = '12345'

SELECT * FROM OpportunityCompanies WHERE Name = 'Company name'

Delete

OpportunityCompanies can be deleted by providing an OpportunityId and Id (Company Id) and issuing a DELETE statement.

DELETE FROM OpportunityCompanies WHERE OpportunityId = '123456' AND Id = '345678'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	ReadOnly	Description
Id [KEY]	String	False	The unique identifier (id) for this company.
OpportunityId [KEY]	String	False	The unique identifier of the opportunity the companies are related to.
Created	Datetime	False	Created date of the company.
Name	String	False	The company's given name.
AddressCity	String	False	An inhabited place of greater size, population, or importance than a town or village.
AddressCountry	String	False	A nation with its own government, occupying a particular territory.
AddressLine1	String	False	Primary street address
AddressLine2	String	False	Secondary street address
AddressLine3	String	False	Miscellaneous street address
AddressPostalCode	String	False	A code of letters and digits added to a postal address to aid in the sorting of mail.
AddressState	String	False	A nation or territory considered as an organized political community under one government.
BillingAddressCity	String	False	An inhabited place of greater size, population, or importance than a town or village.
BillingAddressCountry	String	False	A nation with its own government, occupying a particular territory.
BillingAddressLine1	String	False	Primary street address
BillingAddressLine2	String	False	Secondary street address
BillingAddressLine3	String	False	Miscellaneous street address
BillingAddressPostalCode	String	False	A code of letters and digits added to a postal address to aid in the sorting of mail.
BillingAddressState	String	False	A nation or territory considered as an organized political community under one government.
Description	String	False	A brief written representation or account of this company.
Division	String	False	The name of a smaller part of a parent company tasked with overseeing different types of products or services than those offered by the parent company.
Edited	Datetime	False	Edited date of the company.
EditedBy	String	False	User who edited the company.
Fax	String	False	The company's fax phone number.
FaxExtension	String	False	The company's fax phone number extension.
HierarchyLevel	Int	False	The positional level of where this company lays within a company hierarchy.
IdStatus	String	False	The relative social or professional position of an individual within a group or organization.
Industry	String	False	Economic activity concerned with the processing of raw materials and manufacture of goods in factories.
NumberOfEmployees	Int	False	The total number of employees that this company operates with.
ParentID	String	False	The unique identifier (id) of the parent company.
Phone	String	False	The company's phone number.
PhoneExtension	String	False	The company's phone number extension.
RecordOwner	String	False	Owner user of the record.
ReferredBy	String	False	Mention or allude to.
Region	String	False	A part of a country, of the world, etc., that is different or separate from other parts in some way.
Revenue	String	False	The amount of money that this company actually receives during a specific period, including discounts and deductions for returned merchandise.
ShippingAddressCity	String	False	An inhabited place of greater size, population, or importance than a town or village.
ShippingAddressCountry	String	False	A nation with its own government, occupying a particular territory.
ShippingAddressLine1	String	False	Primary street address
ShippingAddressLine2	String	False	Secondary street address
ShippingAddressLine3	String	False	Miscellaneous street address
ShippingAddressPostalCode	String	False	A code of letters and digits added to a postal address to aid in the sorting of mail.
ShippingAddressState	String	False	A nation or territory considered as an organized political community under one government.
SicCode	String	False	Standard Industrial Classification (SIC) codes are four-digit numerical codes assigned by the U.S. government to business establishments to identify the primary business of the establishment.
Territory	String	False	Geographical area.
TickerSymbol	String	False	An arrangement of characters (usually letters) representing a particular security listed on an exchange or otherwise traded publicly.
TollFreeExtension	String	False	The company's toll free phone number.
TollFreePhone	String	False	The company's toll free phone number.
Website	String	False	The company's website.

OpportunityContacts

Query and delete the Contacts associated with an Opportunity.

Table Specific Information

Select

Id supports the '=' operator.
OpportunityId supports the '=' operator.
Created supports the '<=,<,=,!=,>,>=' operator.
FullName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AltEmailAddress supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AlternateExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AlternatePhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Birthday supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessPhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Company supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
CompanyID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ContactType supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Department supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Edited supports the '<=,<,=,!=,>,>=' operator.
EditedBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
EmailAddress supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
FaxExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
FaxPhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
FirstName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomePhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
IdStatus supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
IsUser supports the '=' operator.
JobTitle supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
LastName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
LastResults supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Latitude supports the '<=,<,=,!=,>,>=' operator.
Longitude supports the '<=,<,=,!=,>,>=' operator.
MessengerID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
MiddleName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
MobileExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
MobilePhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
NamePrefix supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
NameSuffix supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
PagerExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
PagerPhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
PersonalEmailAddress supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
RecordOwner supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ReferredBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Salutation supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Website supports the '<=,<,=,!=,>,>=,CONTAINS' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to the supported fields. The Sync App processes other filters client-side within the Sync App. For example, the following queries are processed server side:

SELECT * FROM OpportunityContacts WHERE OpportunityId = '12345'

SELECT * FROM OpportunityContacts WHERE FullName = 'Contact name'

Delete

OpportunityContacts can be deleted by providing an OpportunityId and Id (Contact Id) and issuing a DELETE statement.

DELETE FROM OpportunityContacts WHERE OpportunityId = '12345' AND Id = '34567'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	ReadOnly	Description
Id [KEY]	String	False	The unique identifier (id) for this contact.
OpportunityId [KEY]	String	False	The unique identifier (id) for the opportunity to query contacts from.
Created	Datetime	False	Created date of the contact.
FullName	String	False	The first name, any middle names, and surname of a contact. This may also include name prefixes and sufixes that are defined within Act!
AltEmailAddress	String	False	A unique electronic address that an individual can be contacted.
AlternateExtension	String	False	The contact's alternate phone number extension.
AlternatePhone	String	False	The contact's alternate phone number.
Birthday	String	False	The anniversary of the day on which a person was born.
BusinessAddressCity	String	False	An inhabited place of greater size, population, or importance than a town or village.
BusinessAddressCountry	String	False	A nation with its own government, occupying a particular territory.
BusinessAddressLine1	String	False	Primary street address
BusinessAddressLine2	String	False	Secondary street address
BusinessAddressLine3	String	False	Miscellaneous street address
BusinessAddressPostalCode	String	False	A code of letters and digits added to a postal address to aid in the sorting of mail.
BusinessAddressState	String	False	A nation or territory considered as an organized political community under one government.
BusinessExtension	String	False	The contact's business phone number extension.
BusinessPhone	String	False	The contact's business phone number.
Company	String	False	The organization that this contact is associated with.
CompanyID	String	False	The unique identifier (companyID) for a given companies.
ContactType	String	False	The type of contact: Contact, Secondary, or User.
Department	String	False	An area of special expertise or responsibility.
Edited	Datetime	False	Edited date of the contact.
EditedBy	String	False	User who edited the contact.
EmailAddress	String	False	A unique electronic address that an individual can be contacted.
FaxExtension	String	False	The contact's fax phone number extension.
FaxPhone	String	False	The contact's fax phone number.
FirstName	String	False	A personal given name.
HomeAddressCity	String	False	An inhabited place of greater size, population, or importance than a town or village.
HomeAddressCountry	String	False	A nation with its own government, occupying a particular territory.
HomeAddressLine1	String	False	Primary street address
HomeAddressLine2	String	False	Secondary street address
HomeAddressLine3	String	False	Miscellaneous street address
HomeAddressPostalCode	String	False	A code of letters and digits added to a postal address to aid in the sorting of mail.
HomeAddressState	String	False	A nation or territory considered as an organized political community under one government.
HomeExtension	String	False	The contact's home phone extension.
HomePhone	String	False	The contact's home phone number.
IdStatus	String	False	The relative social or professional position of an individual within a group or organization.
IsUser	Bool	False	An indicator if this contact is also a user within the system.
JobTitle	String	False	The title or position this contact holds.
LastName	String	False	The family name or surname.
LastResults	String	False	Identifies last communication or action with a contact.
Latitude	Decimal	False	The angular distance of a place north or south of the earth's equator, or of a celestial object north or south of the celestial equator, usually expressed in degrees and minutes.
Longitude	Decimal	False	The angular distance of a place east or west of the meridian at Greenwich, England, or west of the standard meridian of a celestial object, usually expressed in degrees and minutes.
MessengerID	String	False	An online identifier alias.
MiddleName	String	False	A name between one's first name and surname.
MobileExtension	String	False	The contact's mobile phone extension.
MobilePhone	String	False	The contact's mobile phone number.
NamePrefix	String	False	A patronymic prefix.
NameSuffix	String	False	Provides additional information about the person that identifies an individual position, educational degree, accreditation, orffice, or honors.
PagerExtension	String	False	The contact's pager phone number extension
PagerPhone	String	False	The contact's pager phone number.
PersonalEmailAddress	String	False	A unique electronic address that an individual can be contacted.
RecordOwner	String	False	Owner user of the record.
ReferredBy	String	False	Indiciates how this contact came about.
Salutation	String	False	A gesture or utterance made as a greeting or acknowledgment.
Website	String	False	The contact's web site.

OpportunityGroups

Query and delete the Act! CRM Groups associated with an Opportunity.

Table Specific Information

Select

Id supports the '=' operator.
OpportunityId supports the '=' operator.
Name supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Description supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
EditedBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HierarchyLevel supports the '<=,<,=,!=,>,>=' operator.
ParentID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
RecordOwner supports the '<=,<,=,!=,>,>=,CONTAINS' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to the supported fields. The Sync App processes other filters client-side within the Sync App. For example, the following queries are processed server side:

SELECT * FROM OpportunityGroups WHERE OpportunityId = '123456'

SELECT * FROM OpportunityGroups WHERE Name = 'Group name'

Delete

OpportunityGroups can be deleted by providing an OpportunityId and Id (Group Id) and issuing a DELETE statement.

DELETE FROM OpportunityGroups WHERE OpportunityId = '123456' AND Id = '345678'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	ReadOnly	Description
Id [KEY]	String	True	The unique identifier (id) for a group.
OpportunityId [KEY]	String	False	The unique identifier (id) for the opportunity to retrieve groups from.
Created	Datetime	True	A timestamp when this group was created
Name	String	True	The name of the group.
AddressCity	String	True	An inhabited place of greater size, population, or importance than a town or village.
AddressCountry	String	True	A nation with its own government, occupying a particular territory.
AddressLine1	String	True	Primary street address
AddressLine2	String	True	Secondary street address
AddressLine3	String	True	Miscellaneous street address
AddressPostalCode	String	True	A code of letters and digits added to a postal address to aid in the sorting of mail.
AddressState	String	True	A nation or territory considered as an organized political community under one government.
Description	String	True	A brief written respresentation of a group.
Edited	Datetime	True	Edited date of the group.
EditedBy	String	True	User who edited the group.
HierarchyLevel	Int	True	The level this group appears in its hierarchy.
ParentID	String	True	The group's parent entity.
RecordOwner	String	True	Owner user of the record.

OpportunityProducts

Update, delete and query the Products associated with an Opportunity.

Table Specific Information

Select

Id supports the '=' operator.
OpportunityId supports the '=' operator.
CreateDate supports the '<=,<,=,!=,>,>=' operator.
Name supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Cost supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
EditDate supports the '<=,<,=,!=,>,>=' operator.
ItemNumber supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Price supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Created supports the '<=,<,=,!=,>,>=' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to the supported fields. The Sync App processes other filters client-side within the Sync App. For example, the following queries are processed server side:

SELECT * FROM OpportunityProducts WHERE OpportunityId = '12345'

SELECT * FROM OpportunityProducts WHERE Name = 'Product name'

Update

Any column where ReadOnly=False can be updated.

UPDATE OpportunityProducts SET ItemNumber = 'Product Item Number', Price = 40 WHERE OpportunityId = '12345' AND Id = '34567'

Delete

OpportunityProducts can be deleted by providing an OpportunityId and Id (Product Id) and issuing a DELETE statement.

DELETE FROM OpportunityProducts WHERE OpportunityId = '12345' AND Id = '34567'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	ReadOnly	Description
Id [KEY]	String	True	A unique identifier (id) for a given product.
OpportunityId [KEY]	String	True	A unique identifier (id) of the opportunity containing the products.
Created	Datetime	True	A timestamp when this group was created
CreateDate	Datetime	True	The date that the product was created.
Cost	String	False	The cost of the product.
EditDate	Datetime	True	The date that the opportunity product was lasted modified.
ItemNumber	String	False	A item number assigned to this opportunity product.
Name	String	False	The name of the product.
Price	String	False	The price of the opportunity product.

Products

Create, update, delete and query the Products in your Act! CRM database.

Table Specific Information

Select

Id supports the '=' operator.
Name supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Cost supports the '<=,<,=,!=,>,>=' operator.
ItemNumber supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Price supports the '<=,<,=,!=,>,>=' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to the supported fields. The Sync App processes other filters client-side within the Sync App. For example, the following query is processed server side:

SELECT * FROM Products WHERE Name = 'Product name'

Insert

To insert a product, you need to specify the Product Name, Cost, Item Number and Price.

INSERT INTO Products (Name, Cost, ItemNumber, Price) VALUES ('Product 1', 10, 'PROD_1', 20)

Update

Any column where ReadOnly=False can be updated.

UPDATE Products SET Cost = 20, Price = 30 WHERE Id = 12345

Delete

Products can be deleted by providing an Id and issuing a DELETE statement.

DELETE FROM Products WHERE Id = 12345

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	ReadOnly	Description
Id [KEY]	String	True	A unique identifier (id) for a given product.
CreateDate	Datetime	True	The date that the product was created.
Name	String	False	The name of the product.
Cost	Decimal	False	The cost of the product.
EditDate	Datetime	True	The date that the opportunity product was lasted modified.
ItemNumber	String	False	A item number assigned to this opportunity product.
Price	Decimal	False	The price of the opportunity product.

Views

Views are composed of columns and pseudo columns. Views are similar to tables in the way that data is represented; however, views do not support updates. Entities that are represented as views are typically read-only entities. Often, a stored procedure is available to update the data if such functionality is applicable to the data source.

Queries can be executed against a view as if it were a normal table, and the data that comes back is similar in that regard.

Dynamic views, such as queries exposed as views, and views for looking up specific combinations of project_team work items are supported.

Act! CRM Connector for CData Sync Views


Name	Description
ActivityCompanies	Query the Companies participating in an Act! CRM Activity.
CompanyContacts	Query the Contacts belonging to a Company.
CompanyNotes	Query the Notes for a given Act! CRM Company.
ContactActivities	Query the Activities for a given Act! CRM Contact.
ContactGroups	Query the Act! CRM Groups the Contact belongs to.
GroupNotes	Query the Notes for a given Act! CRM Group.
OpportunityNotes	Query the Notes for a given Act! CRM Opportunity.

ActivityCompanies

Query the Companies participating in an Act! CRM Activity.

Table Specific Information

Select

ActivityId supports the '=' operator.
Name supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BillingAddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Description supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Division supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
EditedBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Fax supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
FaxExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HierarchyLevel supports the '<=,<,=,!=,>,>=' operator.
IdStatus supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Industry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
NumberOfEmployees supports the '<=,<,=,!=,>,>=' operator.
ParentID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Phone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
PhoneExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
RecordOwner supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ReferredBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Region supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Revenue supports the '<=,<,=,!=,>,>=' operator.
ShippingAddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ShippingAddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
SicCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Territory supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
TickerSymbol supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
TollFreeExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
TollFreePhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Website supports the '<=,<,=,!=,>,>=,CONTAINS' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to the supported fields. The Sync App processes other filters client-side within the Sync App. For example, the following queries are processed server side:

SELECT * FROM ActivityCompanies WHERE ActivityId = '12345'

SELECT * FROM ActivityCompanies WHERE Name = 'TSS Company'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	Description
Id [KEY]	String	The unique identifier (id) for this company.
ActivityId [KEY]	String	A unique identifier that represents the activity the companies are part of.
Created	Datetime	Created date and the activity.
Name	String	The company's given name.
AddressCity	String	An inhabited place of greater size, population, or importance than a town or village.
AddressCountry	String	A nation with its own government, occupying a particular territory.
AddressLine1	String	Primary street address
AddressLine2	String	Secondary street address
AddressLine3	String	Miscellaneous street address
AddressPostalCode	String	A code of letters and digits added to a postal address to aid in the sorting of mail.
AddressState	String	A nation or territory considered as an organized political community under one government.
BillingAddressCity	String	An inhabited place of greater size, population, or importance than a town or village.
BillingAddressCountry	String	A nation with its own government, occupying a particular territory.
BillingAddressLine1	String	Primary street address
BillingAddressLine2	String	Secondary street address
BillingAddressLine3	String	Miscellaneous street address
BillingAddressPostalCode	String	A code of letters and digits added to a postal address to aid in the sorting of mail.
BillingAddressState	String	A nation or territory considered as an organized political community under one government.
Description	String	A brief written representation or account of this company.
Division	String	The name of a smaller part of a parent company tasked with overseeing different types of products or services than those offered by the parent company.
Edited	Datetime	Edited date of the activity.
EditedBy	String	User that edited the activity.
Fax	String	The company's fax phone number.
FaxExtension	String	The company's fax phone number extension.
HierarchyLevel	Int	The positional level of where this company lays within a company hierarchy.
IdStatus	String	The relative social or professional position of an individual within a group or organization.
Industry	String	Economic activity concerned with the processing of raw materials and manufacture of goods in factories.
NumberOfEmployees	Int	The total number of employees that this company operates with.
ParentID	String	The unique identifier (id) of the parent company.
Phone	String	The company's phone number.
PhoneExtension	String	The company's phone number extension.
RecordOwner	String	Owner of the activity.
ReferredBy	String	Mention or allude to.
Region	String	A part of a country, of the world, etc., that is different or separate from other parts in some way.
Revenue	Decimal	The amount of money that this company actually receives during a specific period, including discounts and deductions for returned merchandise.
ShippingAddressCity	String	An inhabited place of greater size, population, or importance than a town or village.
ShippingAddressCountry	String	A nation with its own government, occupying a particular territory.
ShippingAddressLine1	String	Primary street address
ShippingAddressLine2	String	Secondary street address
ShippingAddressLine3	String	Miscellaneous street address
ShippingAddressPostalCode	String	A code of letters and digits added to a postal address to aid in the sorting of mail.
ShippingAddressState	String	A nation or territory considered as an organized political community under one government.
SicCode	String	Standard Industrial Classification (SIC) codes are four-digit numerical codes assigned by the U.S. government to business establishments to identify the primary business of the establishment.
Territory	String	Geographical area.
TickerSymbol	String	An arrangement of characters (usually letters) representing a particular security listed on an exchange or otherwise traded publicly.
TollFreeExtension	String	The company's toll free phone number.
TollFreePhone	String	The company's toll free phone number.
Website	String	The company's website.

CompanyContacts

Query the Contacts belonging to a Company.

Table Specific Information

Select

Id supports the '=' operator.
CompanyId supports the '=' operator.
Created supports the '<=,<,=,!=,>,>=' operator.
FullName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AltEmailAddress supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AlternateExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AlternatePhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Birthday supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessAddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
BusinessPhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Company supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ContactType supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Department supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Edited supports the '<=,<,=,!=,>,>=' operator.
EditedBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
EmailAddress supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
FaxExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
FaxPhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
FirstName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeAddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomeExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HomePhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
IdStatus supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
IsUser supports the '=' operator.
JobTitle supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
LastName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
LastResults supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Latitude supports the '<=,<,=,!=,>,>=' operator.
Longitude supports the '<=,<,=,!=,>,>=' operator.
MessengerID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
MiddleName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
MobileExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
MobilePhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
NamePrefix supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
NameSuffix supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
PagerExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
PagerPhone supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
PersonalEmailAddress supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
RecordOwner supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
ReferredBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Salutation supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Website supports the '<=,<,=,!=,>,>=,CONTAINS' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to the supported fields. The Sync App processes other filters client-side within the Sync App. For example, the following query is processed server side:

SELECT * FROM CompanyContacts WHERE Fullname = 'Contact name'

Delete

CompanyContacts can be deleted by providing CompanyId and Id and issuing a DELETE statement.

DELETE FROM CompanyContacts WHERE CompanyId = '12345' AND Id = '56789'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	Description
Id [KEY]	String	The unique identifier (id) for this contact.
CompanyId [KEY]	String	The unique identifier (id) of the company to retrieve contacts from.
Created	Datetime	Created data of the contact.
FullName	String	The first name, any middle names, and surname of a contact. This may also include name prefixes and sufixes that are defined within Act!
AltEmailAddress	String	A unique electronic address that an individual can be contacted.
AlternateExtension	String	The contact's alternate phone number extension.
AlternatePhone	String	The contact's alternate phone number.
Birthday	String	The anniversary of the day on which a person was born.
BusinessAddressCity	String	An inhabited place of greater size, population, or importance than a town or village.
BusinessAddressCountry	String	A nation with its own government, occupying a particular territory.
BusinessAddressLine1	String	Primary street address
BusinessAddressLine2	String	Secondary street address
BusinessAddressLine3	String	Miscellaneous street address
BusinessAddressPostalCode	String	A code of letters and digits added to a postal address to aid in the sorting of mail.
BusinessAddressState	String	A nation or territory considered as an organized political community under one government.
BusinessExtension	String	The contact's business phone number extension.
BusinessPhone	String	The contact's business phone number.
Company	String	The organization that this contact is associated with.
ContactType	String	The type of contact: Contact, Secondary, or User.
Department	String	An area of special expertise or responsibility.
Edited	Datetime	Edited date of the contact.
EditedBy	String	User who edited the contact.
EmailAddress	String	A unique electronic address that an individual can be contacted.
FaxExtension	String	The contact's fax phone number extension.
FaxPhone	String	The contact's fax phone number.
FirstName	String	A personal given name.
HomeAddressCity	String	An inhabited place of greater size, population, or importance than a town or village.
HomeAddressCountry	String	A nation with its own government, occupying a particular territory.
HomeAddressLine1	String	Primary street address
HomeAddressLine2	String	Secondary street address
HomeAddressLine3	String	Miscellaneous street address
HomeAddressPostalCode	String	A code of letters and digits added to a postal address to aid in the sorting of mail.
HomeAddressState	String	A nation or territory considered as an organized political community under one government.
HomeExtension	String	The contact's home phone extension.
HomePhone	String	The contact's home phone number.
IdStatus	String	The relative social or professional position of an individual within a group or organization.
IsUser	Bool	An indicator if this contact is also a user within the system.
JobTitle	String	The title or position this contact holds.
LastName	String	The family name or surname.
LastResults	String	Identifies last communication or action with a contact.
Latitude	Decimal	The angular distance of a place north or south of the earth's equator, or of a celestial object north or south of the celestial equator, usually expressed in degrees and minutes.
Longitude	Decimal	The angular distance of a place east or west of the meridian at Greenwich, England, or west of the standard meridian of a celestial object, usually expressed in degrees and minutes.
MessengerID	String	An online identifier alias.
MiddleName	String	A name between one's first name and surname.
MobileExtension	String	The contact's mobile phone extension.
MobilePhone	String	The contact's mobile phone number.
NamePrefix	String	A patronymic prefix.
NameSuffix	String	Provides additional information about the person that identifies an individual position, educational degree, accreditation, orffice, or honors.
PagerExtension	String	The contact's pager phone number extension
PagerPhone	String	The contact's pager phone number.
PersonalEmailAddress	String	A unique electronic address that an individual can be contacted.
RecordOwner	String	Owner user of the record.
ReferredBy	String	Indiciates how this contact came about.
Salutation	String	A gesture or utterance made as a greeting or acknowledgment.
Website	String	The contact's web site.

CompanyNotes

Query the Notes for a given Act! CRM Company.

Table Specific Information

Select

CompanyId supports the '=' operator.
ManageUserID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
CreateUserID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
IsPrivate supports the '=' operator.
NoteText supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
DisplayDate supports the '<=,<,=,!=,>,>=' operator.
AttachmentDisplayName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentFileName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentLastModified supports the '<=,<,=,!=,>,>=' operator.
AttachmentPersonal supports the '=' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to the supported fields. The Sync App processes other filters client-side within the Sync App. For example, the following queries are processed server side:

SELECT * FROM CompanyNotes WHERE CompanyId = '12345'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	Description
Id [KEY]	String	The unique identifier (id) for a given note.
CompanyId [KEY]	String	The unique identifier (id) for the company included in the note.
ManageUserID	String	The unique identifier (id) of the user managing the note.
CreateUserID	String	The unique identifier (id) of the user who created the note.
IsPrivate	Boolean	Indicator if the note is private.
NoteText	String	Descriptive text of the note.
NoteTypeID	Long	The id of the type of the note.
DisplayDate	Datetime	Display date of the note.
Created	Datetime	Datetime of the note creation.
Edited	Datetime	Datetime of the last edit of the note.
AttachmentDisplayName	String	Display name of the attachment.
AttachmentFileExtension	String	File extension of the attachment.
AttachmentFileName	String	File name of the attachment.
AttachmentFileSize	Long	File size of the attachment.
AttachmentFileSizeDisplay	String	Display file size of the attachment.
AttachmentFileType	String	Type of the attachment file.
AttachmentLastModified	Datetime	Last modified datetime of the attachment.
AttachmentPersonal	Boolean	Indicator if the attachment is personal.

ContactActivities

Query the Activities for a given Act! CRM Contact.

Table Specific Information

Select

ContactId supports the '=' operator.
Created supports the '<=,<,=,!=,>,>=' operator.
Subject supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Location supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentDisplayName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentFileExtension supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentFileName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentFileSize supports the '<=,<,=,!=,>,>=' operator.
AttachmentFileSizeDisplay supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentFileType supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentLastModified supports the '<=,<,=,!=,>,>=' operator.
AttachmentPersonal supports the '=' operator.
CompaniesAggregate supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Details supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Edited supports the '<=,<,=,!=,>,>=' operator.
EndTime supports the '<=,<,=,!=,>,>=' operator.
GroupsAggregate supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
IsCleared supports the '=' operator.
IsPrivate supports the '=' operator.
IsTimeless supports the '=' operator.
OpportunitiesAggregate supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
RecurSpecFrequency supports the '<=,<,=,!=,>,>=' operator.
RecurSpecIsEndless supports the '=' operator.
RecurSpecMonth supports the '<=,<,=,!=,>,>=' operator.
RecurSpecRecurType supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
RecurSpecSeriesEnd supports the '<=,<,=,!=,>,>=' operator.
RecurSpecSeriesStart supports the '<=,<,=,!=,>,>=' operator.
StartTime supports the '<=,<,=,!=,>,>=' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to the supported fields. The Sync App processes other filters client-side within the Sync App. For example, the following queries are processed server side:

SELECT * FROM ContactActivities WHERE ContactId = '12345'

SELECT * FROM ContactActivities WHERE Subject = 'Team meeting'

SELECT * FROM ContactActivities WHERE Location = 'My Location'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	Description
Id [KEY]	String	A unique identifier that represents the activity.
ContactId	String	A unique identifier that represents the contact related to the activities.
Created	Datetime	The date and time the activity was created.
Subject	String	A description of the action to be completed.
Location	String	Describes the physical location that the activity is to take place.
ActivityPriorityName	String	Displays the priority of the activity.
ActivityTypeName	String	Displays the type of the activity.
AttachmentDisplayName	String	Gets presentation name of the attachment.
AttachmentFileExtension	String	Gets the extension of the Attachment
AttachmentFileName	String	Gets a string representing the directory's full path.
AttachmentFileSize	Int	Gets the size (bytes) of the attachments.
AttachmentFileSizeDisplay	String	Gets the displayable text representation of the attachment
AttachmentFileType	String	Gets the registered system file type name of the attachment
AttachmentLastModified	Datetime	Gets the last modified date of the attachment
AttachmentPersonal	Bool	Indicates whether the attachment is bound for the personal suppplemental files or the workgroup supplemental files.
CompaniesAggregate	String	List of companies that are associated to this activity.
Details	String	Additional detailed information about the activity.
Edited	Datetime	The date and time the activity was last updated.
EndTime	Datetime	The time the activity is to end
GroupsAggregate	String	List a groups that are associated to this activity.
IsCleared	Bool	Indicates that the activity has been cleared.
IsPrivate	Bool	Indicates elevated security that only the creator/owner has access to this activity
IsTimeless	Bool	Indicates whether a specifies action is to be completed at a specific time-of-day.
OpportunitiesAggregate	String	List a opportunities that are associated to this activity.
RecurSpecDayDayAsInt	Int	An integer representation of the day of the week portion of a recurrence pattern.
RecurSpecDayDaysOfWeek	String	Representation of the day of the week portion of a recurrence pattern.
RecurSpecDayDayType	String	Describing the day-portion of the recurrence pattern.
RecurSpecDayOrdinal	String	Describes recurrence in relative terms for certain recurrence patterns (i.e. First, Third, Last).
RecurSpecDayTypedDay	String	Describing the TypedDay (Day, WeekDay or Weekend Day) for the recurrence pattern when DayType is
RecurSpecFrequency	Int	Represents how often for the recurrence patterns
RecurSpecIsEndless	Bool	Flag denoting whether an end date has been specified for the pattern. Note: If false, the following defaults are used: For Daily and Weekly: 2 years beyond the start date For Monthly and Yearly: June 6, 2073.
RecurSpecMonth	Int	Represents the specific month for certain recurrence patterns
RecurSpecRecurType	String	Represents a unit of time used to separate recurences (i.e. Daily, Weekly, Monthly, Yearly).
RecurSpecSeriesEnd	Datetime	Specifiying the ending time for a given day.
RecurSpecSeriesStart	Datetime	Specifiying the starting time for a given day.
ScheduledBy	String	The contact who created this activity.
ScheduledFor	String	The name of the activity's organizer.
SeriesID	String	A unique identifier that represents the activity. The id that is returned is based on if it is a recurring or not. Recurrent activity: RecurSourceActivityId or Single Occurence activity: ActivityID
StartTime	Datetime	The time the activity is to begin

ContactGroups

Query the Act! CRM Groups the Contact belongs to.

Table Specific Information

Select

ContactId supports the '=' operator.
Name supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressCity supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressCountry supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine1 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine2 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressLine3 supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressPostalCode supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AddressState supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
Description supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
EditedBy supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
HierarchyLevel supports the '<=,<,=,!=,>,>=' operator.
ParentID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
RecordOwner supports the '<=,<,=,!=,>,>=,CONTAINS' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to the supported fields. The Sync App processes other filters client-side within the Sync App. For example, the following queries are processed server side:

SELECT * FROM ContactGroups WHERE ContactId = '12345'

SELECT * FROM ContactGroups WHERE Name = 'Contact name'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	Description
Id [KEY]	String	The unique identifier (id) for a group.
ContactId [KEY]	String	The unique identifier (id) for the contact included in the group.
Created	Datetime	A timestamp when this group was created
Name	String	The name of the group.
AddressCity	String	An inhabited place of greater size, population, or importance than a town or village.
AddressCountry	String	A nation with its own government, occupying a particular territory.
AddressLine1	String	Primary street address
AddressLine2	String	Secondary street address
AddressLine3	String	Miscellaneous street address
AddressPostalCode	String	A code of letters and digits added to a postal address to aid in the sorting of mail.
AddressState	String	A nation or territory considered as an organized political community under one government.
Description	String	A brief written respresentation of a group.
Edited	Datetime	Edited date of the contact.
EditedBy	String	User who edited the contact.
HierarchyLevel	Int	The level this group appears in its hierarchy.
ParentID	String	The group's parent entity.
RecordOwner	String	Owner user of the record.

GroupNotes

Query the Notes for a given Act! CRM Group.

Table Specific Information

Select

GroupId supports the '=' operator.
ManageUserID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
CreateUserID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
IsPrivate supports the '=' operator.
NoteText supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
DisplayDate supports the '<=,<,=,!=,>,>=' operator.
AttachmentDisplayName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentFileName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentLastModified supports the '<=,<,=,!=,>,>=' operator.
AttachmentPersonal supports the '=' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to GroupId. The Sync App processes other filters client-side within the Sync App. For example, the following queries are processed server side:

SELECT * FROM GroupNotes WHERE GroupId = '12345'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	Description
Id [KEY]	String	The unique identifier (id) for a given note.
GroupId [KEY]	String	The unique identifier (id) for the group included in the note.
ManageUserID	String	The unique identifier (id) of the user managing the note.
CreateUserID	String	The unique identifier (id) of the user who created the note.
IsPrivate	Boolean	Indicator if the note is private.
NoteText	String	Descriptive text of the note.
NoteTypeID	Long	The id of the type of the note.
DisplayDate	Datetime	Display date of the note.
Created	Datetime	Datetime of the note creation.
Edited	Datetime	Datetime of the last edit of the note.
AttachmentDisplayName	String	Display name of the attachment.
AttachmentFileExtension	String	File extension of the attachment.
AttachmentFileName	String	File name of the attachment.
AttachmentFileSize	Long	File size of the attachment.
AttachmentFileSizeDisplay	String	Display file size of the attachment.
AttachmentFileType	String	Type of the attachment file.
AttachmentLastModified	Datetime	Last modified datetime of the attachment.
AttachmentPersonal	Boolean	Indicator if the attachment is personal.

OpportunityNotes

Query the Notes for a given Act! CRM Opportunity.

Table Specific Information

Select

OpportunityId supports the '=' operator.
ManageUserID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
CreateUserID supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
IsPrivate supports the '=' operator.
NoteText supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
DisplayDate supports the '<=,<,=,!=,>,>=' operator.
AttachmentDisplayName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentFileName supports the '<=,<,=,!=,>,>=,CONTAINS' operator.
AttachmentLastModified supports the '<=,<,=,!=,>,>=' operator.
AttachmentPersonal supports the '=' operator.

The Sync App uses the Act! CRM API to process search criteria that refer to the supported fields. The Sync App processes other filters client-side within the Sync App. For example, the following queries are processed server side:

SELECT * FROM OpportunityNotes WHERE OpportunityId = '12345'

You can turn off the client-side execution of the query by setting SupportEnhancedSQL to false in which case any search criteria that refers to other columns will cause an error.

Columns


Name	Type	Description
Id [KEY]	String	The unique identifier (id) for a given note.
OpportunityId [KEY]	String	The unique identifier (id) for the opportunity included in the note.
ManageUserID	String	The unique identifier (id) of the user managing the note.
CreateUserID	String	The unique identifier (id) of the user who created the note.
IsPrivate	Boolean	Indicator if the note is private.
NoteText	String	Descriptive text of the note.
NoteTypeID	Long	The id of the type of the note.
DisplayDate	Datetime	Display date of the note.
Created	Datetime	Datetime of the note creation.
Edited	Datetime	Datetime of the last edit of the note.
AttachmentDisplayName	String	Display name of the attachment.
AttachmentFileExtension	String	File extension of the attachment.
AttachmentFileName	String	File name of the attachment.
AttachmentFileSize	Long	File size of the attachment.
AttachmentFileSizeDisplay	String	Display file size of the attachment.
AttachmentFileType	String	Type of the attachment file.
AttachmentLastModified	Datetime	Last modified datetime of the attachment.
AttachmentPersonal	Boolean	Indicator if the attachment is personal.

Connection String Options

The connection string properties are the various options that can be used to establish a connection. This section provides a complete list of the options you can configure in the connection string for this provider. Click the links for further details.

For more information on establishing a connection, see Establishing a Connection.

Authentication

Property	Description
ActCloudName	The handle assigned to the Act! Premium Cloud account.
ActDatabase	The Act! Database to connect to.
URL	The URL of the ActCRM account.
ActEdition	The edition of ActCRM being used. Set either Act CRM or Act Premium Cloud.
User	The Act! CRM user account used to authenticate.
Password	The password used to authenticate the user.

SSL

Property	Description
SSLServerCert	The certificate to be accepted from the server when connecting using TLS/SSL.

Firewall

Property	Description
FirewallType	The protocol used by a proxy-based firewall.
FirewallServer	The name or IP address of a proxy-based firewall.
FirewallPort	The TCP port for a proxy-based firewall.
FirewallUser	The user name to use to authenticate with a proxy-based firewall.
FirewallPassword	A password used to authenticate to a proxy-based firewall.

Proxy

Property	Description
ProxyAutoDetect	This indicates whether to use the system proxy settings or not. This takes precedence over other proxy settings, so you'll need to set ProxyAutoDetect to FALSE in order use custom proxy settings.
ProxyServer	The hostname or IP address of a proxy to route HTTP traffic through.
ProxyPort	The TCP port the ProxyServer proxy is running on.
ProxyAuthScheme	The authentication type to use to authenticate to the ProxyServer proxy.
ProxyUser	A user name to be used to authenticate to the ProxyServer proxy.
ProxyPassword	A password to be used to authenticate to the ProxyServer proxy.
ProxySSLType	The SSL type to use when connecting to the ProxyServer proxy.
ProxyExceptions	A semicolon separated list of destination hostnames or IPs that are exempt from connecting through the ProxyServer .

Logging

Property	Description
LogModules	Core modules to be included in the log file.

Schema

Property	Description
Location	A path to the directory that contains the schema files defining tables, views, and stored procedures.
BrowsableSchemas	This property restricts the schemas reported to a subset of the available schemas. For example, BrowsableSchemas=SchemaA,SchemaB,SchemaC.
Tables	This property restricts the tables reported to a subset of the available tables. For example, Tables=TableA,TableB,TableC.
Views	Restricts the views reported to a subset of the available tables. For example, Views=ViewA,ViewB,ViewC.

Miscellaneous

Property	Description
IncludeCustomFields	A boolean indicating if you would like to include custom fields in the column listing.
MaxRows	Limits the number of rows returned rows when no aggregation or group by is used in the query. This helps avoid performance issues at design time.
Other	These hidden properties are used only in specific use cases.
Pagesize	The maximum number of results to return per page from Act! CRM.
PseudoColumns	This property indicates whether or not to include pseudo columns as columns to the table.
RowScanDepth	The maximum number of rows to scan to look for the columns available in a table.
Timeout	The value in seconds until the timeout error is thrown, canceling the operation.
TypeDetectionScheme	Enables scanning Act! CRM Contact entities to determine unique columns.
UserDefinedViews	A filepath pointing to the JSON configuration file containing your custom views.

Authentication

This section provides a complete list of the Authentication properties you can configure in the connection string for this provider.

Property	Description
ActCloudName	The handle assigned to the Act! Premium Cloud account.
ActDatabase	The Act! Database to connect to.
URL	The URL of the ActCRM account.
ActEdition	The edition of ActCRM being used. Set either Act CRM or Act Premium Cloud.
User	The Act! CRM user account used to authenticate.
Password	The password used to authenticate the user.

ActCloudName

The handle assigned to the Act! Premium Cloud account.

Remarks

ActCloudName is assigned to the account when it is created in Act! Premium Cloud.

It is found in the browser's address field when opening the online account, in the form https://eup1-iis-04.eu.hosted.act.com/ActCloudName.

This property is only applied for Act! Premium Cloud connections, and must not be used if attempting to connect to an on-premise Act! Premium (Web) database.

ActDatabase

The Act! Database to connect to.

Remarks

If you are using Act! Premium for Desktop, the database name is shown at the top of the page, as Act! Premium - {DatabaseName}. If you are using Act! Premium Cloud, click the ? icon in the top right and select About Act! Premium. You will find the Database Name in the window that appears.

URL

The URL of the ActCRM account.

Remarks

The ActCRM URL is in the form http://{act crm instance}.com.

For Premium On-Premise this property should look like http://serverName/.

ActEdition

The edition of ActCRM being used. Set either Act CRM or Act Premium Cloud.

Remarks

ActCloudName property is mandatory and needs to be filled only in Case of [Act Premium Cloud].

User

The Act! CRM user account used to authenticate.

Remarks

Together with Password, this field is used to authenticate against the Act! CRM server.

Password

The password used to authenticate the user.

Remarks

The User and Password are together used to authenticate with the server.

SSL

This section provides a complete list of the SSL properties you can configure in the connection string for this provider.

Property	Description
SSLServerCert	The certificate to be accepted from the server when connecting using TLS/SSL.

SSLServerCert

The certificate to be accepted from the server when connecting using TLS/SSL.

Remarks

If using a TLS/SSL connection, this property can be used to specify the TLS/SSL certificate to be accepted from the server. Any other certificate that is not trusted by the machine is rejected.

This property can take the following forms:


Description	Example
A full PEM Certificate (example shortened for brevity)	-----BEGIN CERTIFICATE----- MIIChTCCAe4CAQAwDQYJKoZIhv......Qw== -----END CERTIFICATE-----
A path to a local file containing the certificate	C:\cert.cer
The public key (example shortened for brevity)	-----BEGIN RSA PUBLIC KEY----- MIGfMA0GCSq......AQAB -----END RSA PUBLIC KEY-----
The MD5 Thumbprint (hex values can also be either space or colon separated)	ecadbdda5a1529c58a1e9e09828d70e4
The SHA1 Thumbprint (hex values can also be either space or colon separated)	34a929226ae0819f2ec14b4a3d904f801cbb150d

If not specified, any certificate trusted by the machine is accepted.

Use '*' to signify to accept all certificates. Note that this is not recommended due to security concerns.

Firewall

This section provides a complete list of the Firewall properties you can configure in the connection string for this provider.

Property	Description
FirewallType	The protocol used by a proxy-based firewall.
FirewallServer	The name or IP address of a proxy-based firewall.
FirewallPort	The TCP port for a proxy-based firewall.
FirewallUser	The user name to use to authenticate with a proxy-based firewall.
FirewallPassword	A password used to authenticate to a proxy-based firewall.

FirewallType

The protocol used by a proxy-based firewall.

Remarks

This property specifies the protocol that the Sync App will use to tunnel traffic through the FirewallServer proxy. Note that by default, the Sync App connects to the system proxy; to disable this behavior and connect to one of the following proxy types, set ProxyAutoDetect to false.


Type	Default Port	Description
TUNNEL	80	When this is set, the Sync App opens a connection to Act! CRM and traffic flows back and forth through the proxy.
SOCKS4	1080	When this is set, the Sync App sends data through the SOCKS 4 proxy specified by FirewallServer and FirewallPort and passes the FirewallUser value to the proxy, which determines if the connection request should be granted.
SOCKS5	1080	When this is set, the Sync App sends data through the SOCKS 5 proxy specified by FirewallServer and FirewallPort. If your proxy requires authentication, set FirewallUser and FirewallPassword to credentials the proxy recognizes.

To connect to HTTP proxies, use ProxyServer and ProxyPort. To authenticate to HTTP proxies, use ProxyAuthScheme, ProxyUser, and ProxyPassword.

FirewallServer

The name or IP address of a proxy-based firewall.

Remarks

This property specifies the IP address, DNS name, or host name of a proxy allowing traversal of a firewall. The protocol is specified by FirewallType: Use FirewallServer with this property to connect through SOCKS or do tunneling. Use ProxyServer to connect to an HTTP proxy.

Note that the Sync App uses the system proxy by default. To use a different proxy, set ProxyAutoDetect to false.

FirewallPort

The TCP port for a proxy-based firewall.

Remarks

This specifies the TCP port for a proxy allowing traversal of a firewall. Use FirewallServer to specify the name or IP address. Specify the protocol with FirewallType.

FirewallUser

The user name to use to authenticate with a proxy-based firewall.

Remarks

The FirewallUser and FirewallPassword properties are used to authenticate against the proxy specified in FirewallServer and FirewallPort, following the authentication method specified in FirewallType.

FirewallPassword

A password used to authenticate to a proxy-based firewall.

Remarks

This property is passed to the proxy specified by FirewallServer and FirewallPort, following the authentication method specified by FirewallType.

Proxy

This section provides a complete list of the Proxy properties you can configure in the connection string for this provider.

Property	Description
ProxyAutoDetect	This indicates whether to use the system proxy settings or not. This takes precedence over other proxy settings, so you'll need to set ProxyAutoDetect to FALSE in order use custom proxy settings.
ProxyServer	The hostname or IP address of a proxy to route HTTP traffic through.
ProxyPort	The TCP port the ProxyServer proxy is running on.
ProxyAuthScheme	The authentication type to use to authenticate to the ProxyServer proxy.
ProxyUser	A user name to be used to authenticate to the ProxyServer proxy.
ProxyPassword	A password to be used to authenticate to the ProxyServer proxy.
ProxySSLType	The SSL type to use when connecting to the ProxyServer proxy.
ProxyExceptions	A semicolon separated list of destination hostnames or IPs that are exempt from connecting through the ProxyServer .

ProxyAutoDetect

This indicates whether to use the system proxy settings or not. This takes precedence over other proxy settings, so you'll need to set ProxyAutoDetect to FALSE in order use custom proxy settings.

Remarks

This takes precedence over other proxy settings, so you'll need to set ProxyAutoDetect to FALSE in order use custom proxy settings.

To connect to an HTTP proxy, see ProxyServer. For other proxies, such as SOCKS or tunneling, see FirewallType.

ProxyServer

The hostname or IP address of a proxy to route HTTP traffic through.

Remarks

The hostname or IP address of a proxy to route HTTP traffic through. The Sync App can use the HTTP, Windows (NTLM), or Kerberos authentication types to authenticate to an HTTP proxy.

If you need to connect through a SOCKS proxy or tunnel the connection, see FirewallType.

By default, the Sync App uses the system proxy. If you need to use another proxy, set ProxyAutoDetect to false.

ProxyPort

The TCP port the ProxyServer proxy is running on.

Remarks

The port the HTTP proxy is running on that you want to redirect HTTP traffic through. Specify the HTTP proxy in ProxyServer. For other proxy types, see FirewallType.

ProxyAuthScheme

The authentication type to use to authenticate to the ProxyServer proxy.

Remarks

This value specifies the authentication type to use to authenticate to the HTTP proxy specified by ProxyServer and ProxyPort.

Note that the Sync App will use the system proxy settings by default, without further configuration needed; if you want to connect to another proxy, you will need to set ProxyAutoDetect to false, in addition to ProxyServer and ProxyPort. To authenticate, set ProxyAuthScheme and set ProxyUser and ProxyPassword, if needed.

The authentication type can be one of the following:

BASIC: The Sync App performs HTTP BASIC authentication.
DIGEST: The Sync App performs HTTP DIGEST authentication.
NEGOTIATE: The Sync App retrieves an NTLM or Kerberos token based on the applicable protocol for authentication.
PROPRIETARY: The Sync App does not generate an NTLM or Kerberos token. You must supply this token in the Authorization header of the HTTP request.

If you need to use another authentication type, such as SOCKS 5 authentication, see FirewallType.

ProxyUser

A user name to be used to authenticate to the ProxyServer proxy.

Remarks

The ProxyUser and ProxyPassword options are used to connect and authenticate against the HTTP proxy specified in ProxyServer.

You can select one of the available authentication types in ProxyAuthScheme. If you are using HTTP authentication, set this to the user name of a user recognized by the HTTP proxy. If you are using Windows or Kerberos authentication, set this property to a user name in one of the following formats:

user@domain
domain\user

ProxyPassword

A password to be used to authenticate to the ProxyServer proxy.

Remarks

This property is used to authenticate to an HTTP proxy server that supports NTLM (Windows), Kerberos, or HTTP authentication. To specify the HTTP proxy, you can set ProxyServer and ProxyPort. To specify the authentication type, set ProxyAuthScheme.

If you are using HTTP authentication, additionally set ProxyUser and ProxyPassword to HTTP proxy.

If you are using NTLM authentication, set ProxyUser and ProxyPassword to your Windows password. You may also need these to complete Kerberos authentication.

For SOCKS 5 authentication or tunneling, see FirewallType.

By default, the Sync App uses the system proxy. If you want to connect to another proxy, set ProxyAutoDetect to false.

ProxySSLType

The SSL type to use when connecting to the ProxyServer proxy.

Remarks

This property determines when to use SSL for the connection to an HTTP proxy specified by ProxyServer. This value can be AUTO, ALWAYS, NEVER, or TUNNEL. The applicable values are the following:


AUTO	Default setting. If the URL is an HTTPS URL, the Sync App will use the TUNNEL option. If the URL is an HTTP URL, the component will use the NEVER option.
ALWAYS	The connection is always SSL enabled.
NEVER	The connection is not SSL enabled.
TUNNEL	The connection is through a tunneling proxy. The proxy server opens a connection to the remote host and traffic flows back and forth through the proxy.

ProxyExceptions

A semicolon separated list of destination hostnames or IPs that are exempt from connecting through the ProxyServer .

Remarks

The ProxyServer is used for all addresses, except for addresses defined in this property. Use semicolons to separate entries.

Note that the Sync App uses the system proxy settings by default, without further configuration needed; if you want to explicitly configure proxy exceptions for this connection, you need to set ProxyAutoDetect = false, and configure ProxyServer and ProxyPort. To authenticate, set ProxyAuthScheme and set ProxyUser and ProxyPassword, if needed.

Logging

This section provides a complete list of the Logging properties you can configure in the connection string for this provider.

Property	Description
LogModules	Core modules to be included in the log file.

LogModules

Core modules to be included in the log file.

Remarks

Only the modules specified (separated by ';') will be included in the log file. By default all modules are included.

See the Logging page for an overview.

Schema

This section provides a complete list of the Schema properties you can configure in the connection string for this provider.

Property	Description
Location	A path to the directory that contains the schema files defining tables, views, and stored procedures.
BrowsableSchemas	This property restricts the schemas reported to a subset of the available schemas. For example, BrowsableSchemas=SchemaA,SchemaB,SchemaC.
Tables	This property restricts the tables reported to a subset of the available tables. For example, Tables=TableA,TableB,TableC.
Views	Restricts the views reported to a subset of the available tables. For example, Views=ViewA,ViewB,ViewC.

Location

A path to the directory that contains the schema files defining tables, views, and stored procedures.

Remarks

The path to a directory which contains the schema files for the Sync App (.rsd files for tables and views, .rsb files for stored procedures). The folder location can be a relative path from the location of the executable. The Location property is only needed if you want to customize definitions (for example, change a column name, ignore a column, and so on) or extend the data model with new tables, views, or stored procedures.

If left unspecified, the default location is "%APPDATA%\\CData\\ActCRM Data Provider\\Schema" with %APPDATA% being set to the user's configuration directory:

BrowsableSchemas

This property restricts the schemas reported to a subset of the available schemas. For example, BrowsableSchemas=SchemaA,SchemaB,SchemaC.

Remarks

Listing the schemas from databases can be expensive. Providing a list of schemas in the connection string improves the performance.

Tables

This property restricts the tables reported to a subset of the available tables. For example, Tables=TableA,TableB,TableC.

Remarks

Listing the tables from some databases can be expensive. Providing a list of tables in the connection string improves the performance of the Sync App.

This property can also be used as an alternative to automatically listing views if you already know which ones you want to work with and there would otherwise be too many to work with.

Specify the tables you want in a comma-separated list. Each table should be a valid SQL identifier with any special characters escaped using square brackets, double-quotes or backticks. For example, Tables=TableA,[TableB/WithSlash],WithCatalog.WithSchema.`TableC With Space`.

Note that when connecting to a data source with multiple schemas or catalogs, you will need to provide the fully qualified name of the table in this property, as in the last example here, to avoid ambiguity between tables that exist in multiple catalogs or schemas.

Views

Restricts the views reported to a subset of the available tables. For example, Views=ViewA,ViewB,ViewC.

Remarks

Listing the views from some databases can be expensive. Providing a list of views in the connection string improves the performance of the Sync App.

This property can also be used as an alternative to automatically listing views if you already know which ones you want to work with and there would otherwise be too many to work with.

Specify the views you want in a comma-separated list. Each view should be a valid SQL identifier with any special characters escaped using square brackets, double-quotes or backticks. For example, Views=ViewA,[ViewB/WithSlash],WithCatalog.WithSchema.`ViewC With Space`.

Note that when connecting to a data source with multiple schemas or catalogs, you will need to provide the fully qualified name of the table in this property, as in the last example here, to avoid ambiguity between tables that exist in multiple catalogs or schemas.

Miscellaneous

This section provides a complete list of the Miscellaneous properties you can configure in the connection string for this provider.

Property	Description
IncludeCustomFields	A boolean indicating if you would like to include custom fields in the column listing.
MaxRows	Limits the number of rows returned rows when no aggregation or group by is used in the query. This helps avoid performance issues at design time.
Other	These hidden properties are used only in specific use cases.
Pagesize	The maximum number of results to return per page from Act! CRM.
PseudoColumns	This property indicates whether or not to include pseudo columns as columns to the table.
RowScanDepth	The maximum number of rows to scan to look for the columns available in a table.
Timeout	The value in seconds until the timeout error is thrown, canceling the operation.
TypeDetectionScheme	Enables scanning Act! CRM Contact entities to determine unique columns.
UserDefinedViews	A filepath pointing to the JSON configuration file containing your custom views.

IncludeCustomFields

A boolean indicating if you would like to include custom fields in the column listing.

Remarks

Setting this to true will cause custom fields to be included in the column listing, but may cause poor performance when listing metadata.

MaxRows

Limits the number of rows returned rows when no aggregation or group by is used in the query. This helps avoid performance issues at design time.

Remarks

Limits the number of rows returned rows when no aggregation or group by is used in the query. This helps avoid performance issues at design time.

Other

These hidden properties are used only in specific use cases.

Remarks

The properties listed below are available for specific use cases. Normal driver use cases and functionality should not require these properties.

Specify multiple properties in a semicolon-separated list.

Integration and Formatting


DefaultColumnSize	Sets the default length of string fields when the data source does not provide column length in the metadata. The default value is 2000.
ConvertDateTimeToGMT	Determines whether to convert date-time values to GMT, instead of the local time of the machine.
RecordToFile=filename	Records the underlying socket data transfer to the specified file.

Pagesize

The maximum number of results to return per page from Act! CRM.

Remarks

The Pagesize property affects the maximum number of results to return per page from Act! CRM. Setting a higher value may result in better performance at the cost of additional memory allocated per page consumed.

PseudoColumns

This property indicates whether or not to include pseudo columns as columns to the table.

Remarks

This setting is particularly helpful in Entity Framework, which does not allow you to set a value for a pseudo column unless it is a table column. The value of this connection setting is of the format "Table1=Column1, Table1=Column2, Table2=Column3". You can use the "*" character to include all tables and all columns; for example, "*=*".

RowScanDepth

The maximum number of rows to scan to look for the columns available in a table.

Remarks

The columns in a table must be determined by scanning table rows. This value determines the maximum number of rows that will be scanned.

Setting a high value may decrease performance. Setting a low value may prevent the data type from being determined properly, especially when there is null data.

Timeout

The value in seconds until the timeout error is thrown, canceling the operation.

Remarks

If Timeout = 0, operations do not time out. The operations run until they complete successfully or until they encounter an error condition.

If Timeout expires and the operation is not yet complete, the Sync App throws an exception.

TypeDetectionScheme

Enables scanning Act! CRM Contact entities to determine unique columns.

Remarks

In the Act! CRM API, Contact entities can have different sets of associated attributes in addition to the standard columns.

To access these unique columns, set the following connection properties:


RowScan	Setting TypeDetectionScheme to RowScan will scan objects (rows) to heuristically determine additional columns when you connect. The RowScanDepth determines the number of objects to be scanned.
None	Setting TypeDetectionScheme to None will return only the standard columns.

UserDefinedViews

A filepath pointing to the JSON configuration file containing your custom views.

Remarks

User Defined Views are defined in a JSON-formatted configuration file called UserDefinedViews.json. The Sync App automatically detects the views specified in this file.

You can also have multiple view definitions and control them using the UserDefinedViews connection property. When you use this property, only the specified views are seen by the Sync App.

This User Defined View configuration file is formatted as follows:

Each root element defines the name of a view.
Each root element contains a child element, called query, which contains the custom SQL query for the view.

For example:

{
	"MyView": {
		"query": "SELECT * FROM Activities WHERE MyColumn = 'value'"
	},
	"MyView2": {
		"query": "SELECT * FROM MyTable WHERE Id IN (1,2,3)"
	}
}

Use the UserDefinedViews connection property to specify the location of your JSON configuration file. For example:

"UserDefinedViews", "C:\\Users\\yourusername\\Desktop\\tmp\\UserDefinedViews.json"

Act! CRM Connector for CData Sync

Act! CRM Connector for CData Sync

Overview

Establishing a Connection

Connecting to Act! CRM

Advanced Features

User Defined Views

SSL Configuration

Firewall and Proxy

Query Processing

Logging

SSL Configuration

Customizing the SSL Configuration

Firewall and Proxy

Connecting Through a Firewall or Proxy

HTTP Proxies

Other Proxies

Data Model

Views

Tables

Act! CRM Connector for CData Sync Tables

Activities

Table Specific Information

Select

Insert

Update

Delete

Columns

Companies

Table Specific Information

Select

Insert

Update

Delete

Columns

ContactNotes

Table Specific Information

Select

Delete

Columns

Contacts

Table Specific Information

Select

Insert

Update

Delete

Columns

GroupContacts

Table Specific Information

Select

Delete

Columns

Groups

Table Specific Information

Select

Insert

Update

Delete

Columns

Notes

Table Specific Information

Select

Insert

Update

Delete

Columns

Opportunities

Table Specific Information

Select

Insert

Update

Delete

Columns

OpportunityCompanies

Table Specific Information

Select

Delete

Columns

OpportunityContacts

Table Specific Information