ShopifyPaymentsAccountDisputes
Displays dispute records tied to a Shopify Payments account, including resolution outcomes and evidence links.
View-Specific Information
Select
The connector uses the Shopify API to process WHERE clause conditions built with the following columns and operators. The connector processes other filters client-side within the connector.
- Id supports the '=, !=' comparison operators.
- Status supports the '=, !=' comparison operators.
- InitiatedAt supports the '=, !=, <, >, >=, <=' comparison operators.
For example, the following queries are processed server-side:
SELECT * FROM ShopifyPaymentsAccountDisputes WHERE Id = 'Val1'
SELECT * FROM ShopifyPaymentsAccountDisputes WHERE Status = 'Val1'
SELECT * FROM ShopifyPaymentsAccountDisputes WHERE InitiatedAt = '2023-01-01 11:10:00'
Columns
| Name | Type | References | Description |
| Id [KEY] | String | A globally unique identifier for the dispute record within Shopify Payments. | |
| LegacyResourceId | String | The identifier corresponding to the same dispute resource in the REST Admin API for backward compatibility. | |
| ShopifyPaymentsAccountId | String | The globally unique identifier of the Shopify Payments account associated with the dispute. | |
| EvidenceDueBy | Date | The deadline date by which all supporting evidence must be submitted to contest the dispute. | |
| EvidenceSentOn | Date | The date when evidence was submitted to the payment network. Returns null if no evidence has been sent yet. | |
| Status | String | The current state of the dispute, such as 'needs_response', 'under_review', 'won', or 'lost'. | |
| Type | String | Indicates whether the dispute is in the initial inquiry stage or has escalated to a formal chargeback. | |
| FinalizedOn | Date | The date when the dispute was officially closed or resolved. Returns null if the case is still pending. | |
| InitiatedAt | Datetime | The timestamp indicating when the dispute was first opened by the cardholder or issuing bank. | |
| AmountAmount | Decimal | The total disputed amount, represented as a decimal money value. | |
| AmountCurrencyCode | String | The three-letter ISO currency code corresponding to the disputed transaction amount (for example, USD or GBP). | |
| OrderId | String | The globally unique identifier of the Shopify order linked to the disputed transaction. | |
| ReasonDetailsReason | String | The explanation or reason provided by the cardholder's bank for the dispute, such as 'fraudulent' or 'product_not_received'. | |
| ReasonDetailsNetworkReasonCode | String | The network-specific code provided by the payment processor or card network representing the dispute reason. |