SendSMSMOKeyword
Defines the actions taken when Salesforce Marketing Cloud receives a specific mobile-originated (MO) keyword. Each record links a keyword to an automation or message send workflow to support two-way Short Message Serviec (SMS) communication.
View-Specific Information
Select
The connector uses the Salesforce Marketing Cloud APIs to process the following WHERE clause operators for all but date-time values: =, !=, <>, >, >=, <, <=, IN. For date-time values, only > and < are supported. The connector processes other filters client-side within the connector.
For example, the following (but not only) queries are processed server side:
SELECT * FROM SendSMSMOKeyword WHERE Client_ID = 123 SELECT * FROM SendSMSMOKeyword WHERE Client_ID IN (123, 456) SELECT * FROM SendSMSMOKeyword WHERE CreatedDate > '2017/01/25'
Columns
| Name | Type | Description |
| Client_ID | Int | Specifies the Id of the client that owns or manages the Short Message Service (SMS) keyword configuration. |
| CreatedDate | Datetime | Indicates the system-generated date and time when the SMS MO keyword record was created. |
| ModifiedDate | Datetime | Indicates the date and time when the SMS MO keyword record was last modified as part of administrative or automated updates. |
| NextMOKeyword_CustomerKey | String | Specifies the customer key that identifies the next mobile-originated (MO) keyword to use in an SMS conversation flow. This value defines the follow-up keyword that is referenced when the current keyword workflow transitions to another processing state. |
| CustomerKey | String | Specifies the user-supplied unique Id for the SMS MO keyword configuration within its object type. This Id is used for API interactions and cross-object references. |
| ObjectID [KEY] | String | Specifies the system-controlled object Id that uniquely identifies the SMS MO keyword record within Marketing Cloud. |
| IsDefaultKeyword | Bool | Returns a value of 'true' when the account defaults to this SMS keyword action because no other applicable keyword options are available. It returns a value of 'false' when another keyword action is selected or explicitly configured for the incoming message. |
| Message | String | Specifies the message content that is returned to the subscriber as part of the SMS MO keyword response workflow. |
| ScriptErrorMessage | String | Specifies the message that is delivered to the subscriber when an error occurs while processing the SMS MO keyword conversation. This message provides fallback guidance when scripted logic cannot be executed. |