API Data Provider - Online Help

Tickets

Returns list of tickets.

Columns

Name Type References
FilterId String
Id [KEY] Integer
Status String
Type String
GroupID Long
Group String
Priority String
Source String
Subject String
CreatedBy String
CreatedOn String
LastUpdatedOn String
DueOn String
AssignedToGroup Boolean
AssigneeID Long
AssignedTime Datetime
Assignee String
RequesterName String
RequesterEmail String
ContactID Long
CcEmails String
CreatedTime Datetime
LastUpdatedTime Datetime
LastUpdatedBy String
LastCustomerRepliedTime Datetime
FirstNotesText String
LastReplyText String
IsCompressed Boolean
UserRepliesCount Integer
NoOfReopens Integer
AttachmentsExists Boolean
IsFavorite Boolean
IsSpam Boolean
RequesterIpAddress String
HtmlText String
EntityType String
AttachmentsList String
Labels String
ContactIds String
LastTicketNotes String
IsPrivate Boolean
LastRequesterName String
Contact String
AttachmentsExistsString String
IsFavoriteString String
StringTicketID String
ClosedOn String
StatusName String
PriorityName String
SourceFrom String

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