Tableau Connector for SuiteCRM

Build 21.0.7930

Calls

Create, update, delete, and query calls in SuiteCRM

Table Specific Information

Select

You can query the Calls table using any criteria in the WHERE clause. The connector will use the SuiteCRM API to filter the results.

SELECT * FROM Calls WHERE [Duration Minutes]<35 

Insert

Create a Call by specifying any writable column.

INSERT INTO Calls(Name,[Duration hours],[Duration minutes]) VALUES('CISCO Call',1,12)

Update

You can update any Call column that is writable, by specifying the Id.

UPDATE Calls SET [Repeat Count]='2' where id='Test123' 

Delete

Delete a Call by specifying the Id.

DELETE FROM Calls WHERE Id='10003'

Columns

Name Type ReadOnly Description
ID [KEY] String False

The unique identifier of the call.

AcceptLink String True

The accept status of the call.

Assignedto String False

The user name of the user assigned to the record.

AssignedUser String True

The Id of the user assigned to the record.

CallAttemptHistory String True

Reschedule info of the call.

CallAttempts String True

The Number of times call was rescheduled.

Contact String True

The contact name for the call.

Contactid String True

The Id of the contact for the call.

CreatedById String True

The Id of the user who created the record.

CreatedByName String True

The user name of the user who created the record.

DateCreated Datetime True

The date the record was created.

DateModified Datetime True

The date the record was last modified.

Deleted Bool False

Record deletion indicator.

Description String False

The full text of the note.

Direction String False

Indicates whether call is inbound or outbound.

DurationHours Int False

The hours portion of the call duration.

DurationMinutes Int False

The minutes portion of the call duration.

EmailReminder Bool True

The checkbox indicating whether or not the email reminder value is set.

EmailRemindersent Bool False

Whether the email reminder is already sent.

EmailReminderTime String False

When a email reminder alert should be issued. -1 means no alert; otherwise, the number of seconds prior to the start.

EndDate Datetime False

The date when the call ends.

ModifiedById String True

The Id of the user who last modified the record.

ModifiedByName String True

The user name of the user who last modified the record.

Name String False

A brief description of the call.

OutlookID String False

When the Suite Plug-in for Microsoft Outlook syncs an Outlook appointment, this is the Outlook appointment item Id.

ParentType String False

The type of the parent Sugar object related to the call.

RecurringSource String False

The recurring source requesting the call

Relatedto String True

The name of the parent Sugar object related to the call.

RelatedtoID String False

The Id of the parent Sugar object identified by .

ReminderChecked Bool True

The checkbox indicating whether or not the reminder value is set.

ReminderTime String False

When a reminder alert should be issued. -1 means no alert; otherwise, the number of seconds prior to the start.

Reminders String False

List of reminders for the call

RepeatCount Int False

Number of recurrences.

RepeatDow String False

The days of week in recurrence.

RepeatInterval Int False

The interval of recurrence.

RepeatParentID String False

The Id of the first element of recurring records.

RepeatType String False

The type of recurrence.

RepeatUntil Date False

Repeat until the specified date.

StartDate Datetime False

The date when the call starts.

Status String False

The status of the call (e.g., Held or Not Held).

Pseudo-Columns

Pseudo column fields are used in the WHERE clause of SELECT statements and offer a more granular control over the tuples that are returned from the data source.

Name Type Description
Rows@Next String

Identifier for the next page of results. Do not set this value manually.

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Build 21.0.7930