CData Python Connector for NetSuite

Build 25.0.9454

SupportCasePriority

Defines priority levels for support cases, helping teams manage response urgency in NetSuite.

Columns

Name Type ReadOnly Description
InternalId [KEY] String True

The unique internal identifier for the support case priority, used to track and reference the priority level in the system.

Description String False

A detailed description of the support case priority, explaining the importance or urgency level of the case, such as 'High,' 'Medium,' or 'Low.'

ExternalId String False

The external identifier for the support case priority, used for cross-system integration or referencing in external applications.

InsertBefore_ExternalId String False

The external identifier of the support case priority that should precede this priority in the order, if applicable, indicating priority levels in sequence.

InsertBefore_InternalId String False

The internal identifier of the support case priority that should precede this priority in the order, aiding in the arrangement or prioritization of cases.

InsertBefore_Name String False

The name of the support case priority that should precede this priority, useful for quickly understanding priority hierarchy or sequencing.

InsertBefore_Type String False

The type of the support case priority that should precede this one, clarifying how priorities are related or categorized within the system.

The allowed values are account, accountingPeriod, appDefinition, appPackage, assemblyBuild, assemblyUnbuild, assemblyItem, bin, binTransfer, binWorksheet, budget, budgetCategory, calendarEvent, campaign, campaignAudience, campaignCategory, campaignChannel, campaignFamily, campaignOffer, campaignResponse, campaignSearchEngine, campaignSubscription, campaignVertical, cashRefund, cashSale, check, classification, contact, contactCategory, contactRole, costCategory, couponCode, creditMemo, crmCustomField, currency, currencyRate, customList, customRecord, customRecordCustomField, customRecordType, customer, customerCategory, customerDeposit, customerMessage, customerPayment, customerRefund, customerStatus, depositApplication, department, descriptionItem, discountItem, downloadItem, employee, entityCustomField, entityGroup, estimate, expenseCategory, expenseReport, file, folder, giftCertificate, giftCertificateItem, interCompanyJournalEntry, interCompanyTransferOrder, inventoryAdjustment, inventoryItem, inventoryNumber, inventoryTransfer, invoice, itemCustomField, itemDemandPlan, itemFulfillment, itemGroup, itemNumberCustomField, itemOptionCustomField, itemSupplyPlan, itemRevision, issue, job, jobStatus, jobType, itemReceipt, journalEntry, kitItem, leadSource, location, lotNumberedInventoryItem, lotNumberedAssemblyItem, markupItem, message, manufacturingCostTemplate, manufacturingOperationTask, manufacturingRouting, nexus, nonInventoryPurchaseItem, nonInventoryResaleItem, nonInventorySaleItem, note, noteType, opportunity, otherChargePurchaseItem, otherChargeResaleItem, otherChargeSaleItem, otherCustomField, otherNameCategory, partner, partnerCategory, paycheckJournal, paymentItem, paymentMethod, payrollItem, phoneCall, priceLevel, pricingGroup, projectTask, promotionCode, purchaseOrder, returnAuthorization, revRecSchedule, revRecTemplate, salesOrder, salesRole, salesTaxItem, serializedInventoryItem, serializedAssemblyItem, servicePurchaseItem, serviceResaleItem, serviceSaleItem, solution, siteCategory, state, subsidiary, subtotalItem, supportCase, supportCaseIssue, supportCaseOrigin, supportCasePriority, supportCaseStatus, supportCaseType, task, taxGroup, taxType, term, timeBill, topic, transferOrder, transactionBodyCustomField, transactionColumnCustomField, unitsType, vendor, vendorCategory, vendorBill, vendorCredit, vendorPayment, vendorReturnAuthorization, winLossReason, workOrder, workOrderIssue, workOrderCompletion, workOrderClose.

IsInactive Boolean False

Indicates whether the support case priority is inactive, meaning it is no longer used for new cases or is obsolete due to changes in the prioritization system.

Name String False

The name of the support case priority, used for identification and reference in reports and case management, such as 'Critical,' 'Urgent,' or 'Low.'

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Build 25.0.9454