serviceitem
Defines general service items used for billing non-physical services.
Columns
| Name | Type | References | Description |
| amortizationperiod | Integer | The number of accounting periods over which the cost of the service item is amortized. | |
| amortizationtemplate | String | The predefined amortization schedule applied to the service item for revenue recognition purposes. | |
| auctionquantity | String | The quantity of this service item listed in an auction-based selling format, typically used in online marketplaces. | |
| auctiontype | String | The type of auction applicable to this item, such as fixed-price or traditional auction. | |
| availabletopartners | Boolean | If the value is 'true', the service item is available for selection by partner users; if 'false', it is hidden from partners. | |
| billexchratevarianceacct | String | The general ledger account used to record variances due to billing exchange rate differences. | |
| billingschedule | String | The billing schedule template that determines how and when the customer is billed for the service item. | |
| billpricevarianceacct | String | The account used to track variances between billed and expected prices for the service item. | |
| billqtyvarianceacct | String | The account used to capture quantity discrepancies between the billed and actual service quantities. | |
| buyitnowprice | Decimal | The fixed price at which a customer can immediately purchase the service item in an auction setting. | |
| class | String | The classification assigned to the service item for tracking and reporting purposes, such as business line or region. | |
| conditionenabled | String | Indicates whether item condition rules are enabled for this service item (for example, refurbished, new). | |
| conditionhelpurl | String | A Uniform Resource Locator (URL) linking to documentation or guidelines explaining condition settings applicable to this service item. | |
| consumptionunit | String | The unit of measure used to track service consumption, such as hours or sessions. | |
| contingentrevenuehandling | Boolean | If the value is 'true', contingent revenue recognition rules are applied to this item; if 'false', revenue is recognized as billed. | |
| cost | Decimal | The direct cost associated with delivering the service item, used for profitability analysis. | |
| costcategory | String | The cost category assigned to the service item, which determines how costs are grouped in financial reports. | |
| costestimate | Decimal | An estimated cost used for forecasting and project planning related to the service item. | |
| costestimatetype | String | The method used to estimate the cost of the service item, such as average or standard cost. | |
| costunits | String | The unit of measure in which the item's cost is expressed, such as per hour or per project. | |
| createddate | Datetime | The date and time the service item record was created in the system. | |
| createjob | Boolean | If the value is 'true', a job or project record is automatically created when this item is used; if 'false', no job is created. | |
| createrevenueplanson | String | Specifies the rule or trigger that initiates the creation of a revenue recognition plan for the service item. | |
| currency | String | The currency in which the service item’s pricing and cost data are recorded. | |
| customform | String | The custom form template used to display or manage this service item’s record in the user interface. | |
| deferralaccount | String | The general ledger account used to temporarily hold deferred amounts until revenue can be recognized. | |
| deferredrevenueaccount | String | The revenue account where deferred income is posted for the service item until it is earned. | |
| deferrevrec | Boolean | If the value is 'true', revenue recognition is deferred for this item; if 'false', revenue is recognized immediately. | |
| department | String | The internal department responsible for the delivery or management of the service item. | |
| directrevenueposting | Boolean | If the value is 'true', revenue for this service item is posted directly without using deferred accounts; if 'false', deferral logic is used. | |
| displayinebaystore | Boolean | If the value is 'true', the service item is listed in the connected eBay store; if 'false', it is excluded. | |
| displayname | String | The user-friendly name displayed for the service item across NetSuite interfaces and customer-facing documents. | |
| dontshowprice | Boolean | If the value is 'true', the price of the service item is hidden on customer-facing records and portals; if 'false', the price is shown. | |
| ebayhandlingtime | String | The handling time commitment displayed on eBay listings, indicating how soon the item will be processed for shipment after purchase. | |
| ebayintlinsurancefee | Decimal | The cost of international shipping insurance for the service item when sold through eBay. | |
| ebayintlpackagehandlingfee | Decimal | Additional handling fee charged for international shipments of this service item on eBay. | |
| ebayintlshipinsurance | String | Specifies the type or provider of international shipping insurance for eBay transactions involving this item. | |
| ebayintlshippingitem1 | String | The first shipping option for international delivery of the service item when listed on eBay. | |
| ebayintlshippingitem2 | String | The second international shipping method offered on the eBay listing for the service item. | |
| ebayintlshippingitem3 | String | The third shipping option for international orders of this item on eBay. | |
| ebayisintlcalculatedrate | String | Indicates whether international shipping rates are calculated automatically for the eBay listing. | |
| ebayisirregularpackage | Boolean | If the value is 'true', the item is marked as irregular in shape or weight for shipping on eBay; if 'false', it is considered a standard package. | |
| ebayitemdescription | String | The item description used in eBay listings, providing details of the service being sold. | |
| ebayitemlocdisplay | String | A custom display value for the item’s physical location in the eBay listing (for example,'Ships from California'). | |
| ebayitemloczipcode | String | The ZIP code associated with the service item’s shipping origin in eBay listings. | |
| ebayitemlots | Integer | The number of service units grouped into one lot when listed on eBay, relevant for bulk service sales. | |
| ebayitemsubtitle | String | An optional subtitle shown on the eBay listing, used to attract buyers with additional item info. | |
| ebayitemtitle | String | The title of the eBay listing for the service item, typically including keywords to improve visibility. | |
| ebayitemweightamt | String | The weight of the item as entered for eBay shipping calculations. May include value and unit (for example,'2 lbs'). | |
| ebaylayout | String | The listing layout template used for displaying the service item on eBay. | |
| ebaypackagetype | String | The packaging format selected for the service item in eBay listings (for example,box, envelope). | |
| ebaypagecounter | String | The page counter setting in the eBay listing, such as 'Basic' or 'Hidden', which tracks page views. | |
| ebayrelistingoption | String | Specifies the relisting behavior on eBay if the service item does not sell, such as 'Auto-Relist'. | |
| ebaytheme | String | The visual theme applied to the eBay listing to control branding and layout. | |
| ebaythemegroup | String | The theme group to which the eBay theme belongs, helping organize available listing designs. | |
| endauctionswhenoutofstock | Boolean | If the value is 'true', the eBay auction will end when the available quantity reaches zero; if 'false', the listing remains active. | |
| enforceminqtyinternally | Boolean | If the value is 'true', internal rules enforce a minimum quantity requirement for using this service item; if 'false', quantity is unrestricted. | |
| excludefromsitemap | Boolean | If the value is 'true', this service item is excluded from XML sitemaps used for search engine optimization (SEO) and web indexing. | |
| expenseaccount | String | The general ledger account to which the service item’s purchase-related expenses are posted. | |
| externalid | String | A user-defined external identifier used to reference the service item from external systems or integrations. | |
| featureddescription | String | A short, attention-grabbing description used to highlight the service item in search results or promotional displays. | |
| gallery | Boolean | If the value is 'true', the item is featured in the gallery section on eBay listings; if 'false', it is not displayed in the gallery. | |
| galleryfeatured | Boolean | If the value is 'true', the item is marked as a featured listing in the gallery view on online marketplaces such as eBay. | |
| generateaccruals | Boolean | If the value is 'true', accruals will be automatically generated for this service item during financial transactions. | |
| gifttypeexpressship | Boolean | If the value is 'true', the item supports express shipping as a gift option. | |
| gifttypegiftwrap | Boolean | If the value is 'true', the item supports gift wrapping services. | |
| gifttypeshiptorecipient | Boolean | If the value is 'true', the item can be shipped directly to the gift recipient. | |
| handlinggroup | String | The group that determines how the item is handled during order fulfillment, such as packaging or special processing requirements. | |
| imagesgroup | String | A reference to the group of images associated with the item, used for managing product visuals across listings. | |
| imageslocation | String | The file path or URL location where the item's images are stored. | |
| includechildren | Boolean | If the value is 'true', child items (such as variants or components) are included in item listings and pricing. | |
| incomeaccount | String | The general ledger account that receives revenue from the sale of this service item. | |
| intercodefrevaccount | String | The intercompany deferred revenue account used when this item is involved in transactions between subsidiaries. | |
| intercoexpenseaccount | String | The intercompany expense account associated with costs incurred for this item between subsidiaries. | |
| intercoincomeaccount | String | The intercompany income account used when this item is sold between subsidiaries. | |
| internalid | Integer | The unique internal identifier for the item within NetSuite’s system. | |
| iscalculatedrate | String | Indicates whether the rate for this item is calculated automatically or entered manually. | |
| isdonationitem | Boolean | If the value is 'true', the item is treated as a donation item and may be used in charitable transactions or campaigns. | |
| isfulfillable | Boolean | If the value is 'true', the item can be fulfilled like a physical product, even though it is a service. | |
| isgcocompliant | Boolean | If the value is 'true', the item complies with Generally Compliant Operations (GCO) standards, typically for global commerce. | |
| isinactive | Boolean | If the value is 'true', the item is inactive and not available for new transactions. | |
| isonline | Boolean | If the value is 'true', the item is available in the online store or e-commerce platform. | |
| issueproduct | String | A reference to the product that this service item is issued with or related to. | |
| itemcondition | String | The condition of the item such as new, refurbished, or used—relevant in marketplaces or regulated industries. | |
| itemhandlingfee | Decimal | The fee charged for handling this service item during fulfillment or delivery. | |
| itemid | String | The item’s unique identifier or Stock Keeping Unit (SKU) used for tracking and sales. | |
| iteminsurancefee | Decimal | The fee charged for optional insurance coverage during delivery of the service. | |
| itemoptions | String | A list of customizable or selectable options available for the item such as duration or level of service. | |
| itemrevenuecategory | String | The revenue category used for classifying income generated by this item, useful in revenue recognition and reporting. | |
| itemshipinsurance | String | Specifies the shipping insurance option associated with this item. | |
| itemtype | String | The type of item, such as 'service', which determines how it is processed in transactions. | |
| lastmodifieddate | Datetime | The date and time when the item record was last modified in the system. | |
| listimmediate | String | Indicates whether the item should be listed immediately in an online store or held for manual publishing. | |
| listingduration | String | The duration for which the item is listed on an external marketplace, such as 7 days, 30 days, or 'Good Till Cancelled'. | |
| listingstartdate | Date | The calendar date when the listing becomes active on external marketplaces or e-commerce platforms. | |
| listingstarttime | String | The specific time of day when the listing is scheduled to start. | |
| location | String | The inventory or service location associated with the item, often used for fulfillment and tax calculations. | |
| manufacturingchargeitem | Boolean | If the value is 'true', the service item is used to represent manufacturing overhead or charges during production. | |
| matrixitemnametemplate | String | A template used to generate the names of matrix items, which are items with variations such as size or color. | |
| matrixtype | String | Specifies the role of the item in a matrix setup, such as 'parent' or 'child'. | |
| maxdonationamount | Decimal | The maximum donation amount allowed when this service item is used in a charitable transaction. | |
| maximumquantity | String | The upper limit of quantity that can be ordered for this item in a single transaction. | |
| metataghtml | String | Custom HTML meta tags used to enhance SEO for this item on e-commerce sites. | |
| minimumquantity | String | The minimum quantity required when purchasing or processing this item. | |
| minimumquantityunits | String | The unit of measurement that applies to the minimum quantity value. | |
| mossapplies | Boolean | If the value is 'true', the item is subject to the Mini One Stop Shop (MOSS) VAT reporting rules for digital services in the European Union. | |
| nopricemessage | String | A custom message displayed when no price is available for this item, such as 'Contact us for pricing'. | |
| numactivelistings | Integer | The number of active listings for this item across all sales channels and marketplaces. | |
| numcurrentlylisted | Integer | The number of current listings available for this item at the present time. | |
| offersupport | Boolean | If the value is 'true', the item includes or enables customer support services. | |
| outofstockbehavior | String | Specifies how the system should behave when the item is out of stock, such as 'Allow Backorders' or 'Prevent Sales'. | |
| outofstockmessage | String | A message shown to users when the item is not currently available, such as 'Out of stock—check back soon'. | |
| overheadtype | String | The type of overhead cost associated with this item, such as labor or material overhead in manufacturing. | |
| packageheight | String | The height of the item’s packaging, used for shipping calculations and logistics planning. | |
| packagelength | String | The length of the item’s packaging for shipping and dimensional weight considerations. | |
| packagewidth | String | The width of the item’s packaging for determining shipping costs. | |
| pagetitle | String | The HTML page title used for this item’s detail page, helpful for SEO and browser display. | |
| parent | String | The parent item in a matrix or hierarchical relationship, if applicable. | |
| pricinggroup | String | The pricing group assigned to this item, which determines pricing rules for different customer segments. | |
| primarycatdisplayname | String | The display name of the primary category to which this item belongs, shown in storefronts. | |
| primarycategory | Integer | The internal identifier of the item's main product category. | |
| purchasedescription | String | A detailed description used on purchase transactions such as vendor bills or purchase orders. | |
| purchaseorderamount | String | The total amount specified for the item on a purchase order. | |
| purchaseorderquantity | String | The quantity of the item specified on a purchase order. | |
| purchaseorderquantitydiff | String | The difference between the expected quantity and the received quantity on purchase orders for this service item. | |
| purchaseunit | String | The unit of measurement used when ordering this item from a vendor, such as 'hours' or 'each'. | |
| receiptamount | String | The monetary amount received for the item as recorded on the receipt document. | |
| receiptquantity | String | The quantity of this item received into inventory or service fulfillment. | |
| receiptquantitydiff | String | The difference between the expected quantity and actual quantity received for this item. | |
| refundgivenas | String | Specifies the method by which refunds are issued for this item, such as store credit or original payment method. | |
| relateditemsdescription | String | A descriptive text that highlights related or complementary items to encourage cross-selling. | |
| reserveprice | Decimal | The minimum acceptable price set for the item in auction-style listings. | |
| residual | String | The residual value of the item used in financial or amortization calculations. | |
| returnpolicy | String | The return policy applied to this item, defining general return terms such as eligibility or timeframe. | |
| returnpolicydetails | String | Detailed information about the return policy, such as restocking fees or return process steps. | |
| returnshippingpaidby | String | Indicates who is responsible for return shipping costs, such as 'buyer' or 'seller'. | |
| returnswithin | String | Specifies the allowable period for returning the item, such as '30 days from receipt'. | |
| revenueallocationgroup | String | A group used to allocate revenue for multi-element arrangements involving this item. | |
| revenuerecognitionrule | String | The rule that governs how and when revenue is recognized for this item. | |
| revrecforecastrule | String | The rule used to forecast revenue recognition amounts and timing for this item. | |
| revreclassfxaccount | String | The foreign currency reclassification account used during revenue reclassification. | |
| revrecschedule | String | The revenue recognition schedule associated with the item, such as monthly or quarterly. | |
| salesdescription | String | A description of the item intended for display on sales documents or e-commerce listings. | |
| saleunit | String | The unit in which the item is sold, such as 'per hour' or 'per session'. | |
| searchkeywords | String | Keywords associated with this item to improve searchability on storefronts and marketplaces. | |
| secondarycatdisplayname | String | The name of the secondary category where this item is displayed online. | |
| secondarycategory | Integer | The internal ID for the item's secondary category, often used for navigation or filtering. | |
| sellonebay | Boolean | If the value is 'true', the item is available for sale on eBay via integrated listing functionality. | |
| shipasia | Boolean | If the value is 'true', the item can be shipped to countries in Asia. | |
| shipaustralia | Boolean | If the value is 'true', the item can be shipped to customers in Australia. | |
| shipcanada | Boolean | If the value is 'true', the item is available for shipping to Canada. | |
| shipeurope | Boolean | If the value is 'true', the item can be shipped to countries in Europe. | |
| shipgermany | Boolean | If the value is 'true', the item can be shipped to Germany. | |
| shipjapan | Boolean | If the value is 'true', the item is eligible for shipping to Japan. | |
| shipmexico | Boolean | If the value is 'true', the item can be shipped to customers in Mexico. | |
| shipnorthsouthamerica | Boolean | If the value is 'true', the item can be shipped to countries in North and South America. | |
| shippingdomesticmethodsgroup | String | The group of shipping methods available for domestic deliveries of this service item. | |
| shippingdomgroup | String | The internal group used to organize domestic shipping settings for the item. | |
| shippingintlgroup | String | The group that defines international shipping options for the item across all global regions. | |
| shippingintlgroup1 | String | The first specific group of international shipping settings applicable to this item. | |
| shippingintlgroup2 | String | The second group of international shipping configurations available for this item. | |
| shippingintlgroup3 | String | The third group of international shipping methods defined for this item. | |
| shippingitem1 | String | The first shipping item or method associated with this service item for fulfillment purposes. | |
| shippingitem2 | String | The second designated shipping item or method associated with the item. | |
| shippingitem3 | String | The third defined shipping method or item applicable to this product. | |
| shippinglocationsgroup | String | The group of shipping locations where this item is available for delivery. | |
| shippingpackaginggroup | String | The group that determines the packaging configuration used when shipping this item. | |
| shippingrate1 | Decimal | The first tier or level of the shipping rate applied to this item. | |
| shippingrate2 | Decimal | The second tier of shipping rates assigned to the item, often used for bulk pricing. | |
| shippingrate3 | Decimal | The third shipping rate level, typically used when multiple shipping options are configured. | |
| shipuk | Boolean | If the value is 'true', the item can be shipped to customers located in the United Kingdom. | |
| shipworldwide | Boolean | If the value is 'true', the item is available for shipping to all supported international destinations. | |
| showasgift | Boolean | If the value is 'true', this item is flagged as eligible for gifting on storefronts and receipts. | |
| showdefaultdonationamount | Boolean | If the value is 'true', a default donation amount is displayed when this item is part of a donation offering. | |
| sitemappriority | String | The priority level this item should have in the site's XML sitemap, which affects search engine indexing. | |
| softdescriptor | String | A short text description that appears on a customer’s credit card statement when they purchase this item. | |
| standardimages | String | The set of standard images associated with this item for display on web store listings and product pages. | |
| startingprice | Decimal | The initial price for this item when used in auction-style listings. | |
| storecatdisplayname | String | The display name of the primary store category this item belongs to, shown on the storefront. | |
| storecatdisplayname2 | String | The display name of the secondary store category where this item is listed. | |
| storecategory | Integer | The internal ID of the primary store category used to classify this item on the web store. | |
| storecategory2 | Integer | The internal ID of the secondary store category used for additional classification on the storefront. | |
| storedescription | String | A brief marketing description of the item used on web store listings to attract buyers. | |
| storedetaileddescription | String | A detailed description of the item shown on the web store product page, providing features and benefits. | |
| storedisplayimage | String | The image file used as the default product image when the item appears in listings. | |
| storedisplayname | String | The name of the item as it appears on the storefront, customer invoices, and order confirmations. | |
| storedisplaythumbnail | String | The thumbnail image used for the item in smaller web store views, such as category listings or promotional banners. | |
| storeitemtemplate | String | The template used to format the item's appearance on the web store, including layout and styling. | |
| subsidiary | String | The subsidiary associated with this service item, used in multi-subsidiary environments to manage ownership and availability. | |
| subtype | String | The subtype classification of the item, which provides more detailed categorization within the broader item type. | |
| supersizeimages | Boolean | If the value is 'true', the web store displays a larger or high-resolution version of the item's image when available. | |
| taxable | Boolean | If the value is 'true', the item is subject to tax based on the applicable tax rules and jurisdictions. | |
| taxschedule | String | The tax schedule that determines how tax is calculated for the item based on location, customer, or other criteria. | |
| templatesgroup | String | The group of templates used to generate printed or digital documents related to this item, such as invoices or receipts. | |
| unitstype | String | The unit type assigned to the item, which defines how the item is measured and tracked in inventory or service billing. | |
| upccode | String | The Universal Product Code (UPC) assigned to the item, used for barcoding and point-of-sale scanning. | |
| urlcomponent | String | The URL-friendly identifier for this item, appended to the website domain to create the item’s product page link. | |
| vendorname | String | The name of the preferred vendor or supplier associated with this service item. | |
| vsoedeferral | String | Indicates the revenue deferral rule under the Vendor-Specific Objective Evidence (VSOE) method for this item. | |
| vsoedelivered | Boolean | If the value is 'true', the item is flagged as delivered under VSOE accounting, allowing revenue recognition to proceed. | |
| vsoepermitdiscount | String | Defines the discount policy that applies to the item under VSOE guidelines, permitting or restricting discounts. | |
| vsoeprice | Decimal | The established VSOE price for this item, used to allocate revenue in multi-element transactions. | |
| vsoesopgroup | String | The grouping this item belongs to for Statement of Position (SOP) revenue recognition under VSOE guidelines. | |
| willship | String | Indicates the shipping behavior or preference for the item, such as whether it is fulfilled physically or digitally. |